[GUIDE] How to Prepare Your Phone to Return to the Store or for Warranty Replacement

Goldendawn1 · Nov 20, 2012 1 0 0

Sweet

Sent from my SGH-I777 using Tapatalk 2

ivbsd1 · Nov 4, 2012 32 4 0

Endless boot loop

Hi ,

I followed your procedure step by step but phone sticks on endless boot after step 2. wipe data/factory reset from 3e recovery does not help.
Any ideas ?
Thanks

creepyncrawly · Dec 23, 2012 at 11:45 PM

ivbsd1 said:
Hi ,

I followed your procedure step by step but phone sticks on endless boot after step 2. wipe data/factory reset from 3e recovery does not help.
Any ideas ?
Thanks

Not without more information. Was your phone working correctly before you tried to flash back to stock, for instance. What were you running. What made you want to flash back to stock. etc etc

ivbsd1 · Nov 4, 2012 32 4 0

creepyncrawly said:
Not without more information. Was your phone working correctly before you tried to flash back to stock, for instance. What were you running. What made you want to flash back to stock. etc etc

Hi,
Thanks for prompt answer.

Phone was working properly before I tried to flash. It runs CM9, version 9.1.0-i777 (stable version). I bought it from second hand and phone
already had yellow triangle and flash counter equal to 1. I wanted to clear triangle and counter. Phone continues to work properly - I succeeded
to return back to CM9 (but increased flash counter). Any ideas ?

zacling · Dec 25, 2012

Thanks a lot. Id like to change for my full-of-bug i777.

122ninjas · Dec 25, 2012 at 6:16 PM

zacling said:
Thanks a lot. Id like to change for my full-of-bug i777.

Please remove the quote

zacling · Aug 1, 2012 39 2 0

122ninjas said:
Please remove the quote

Sorry for that. I needed to wait 5 minutes to remove the quote because of the limit between two posts.

auroraprime · Dec 27, 2012 at 2:25 AM

Just used this guide, thanks!

creepyncrawly · Dec 27, 2012 at 2:43 PM

ivbsd1 said:
Hi,
Thanks for prompt answer.

Phone was working properly before I tried to flash. It runs CM9, version 9.1.0-i777 (stable version). I bought it from second hand and phone
already had yellow triangle and flash counter equal to 1. I wanted to clear triangle and counter. Phone continues to work properly - I succeeded
to return back to CM9 (but increased flash counter). Any ideas ?

You can return the flash counter to 0 with a USB jig, or you can use the application triangle away by chainfire, which I think you can still get for free on xda, or you can buy it on the market.

Sent from my SGH-I777 using xda app-developers app

khinkaid · Dec 27, 2012 3 1 0

followed directions and still won't boot

History:

Yesterday I set my phone down on the desk and then went to do some things. Came back and the Galaxy SII logo was flashing. I took the battery out put it back in and same problem. I then tried to go to recovery and could not get in. I then followed the directions that you have posted here to go back to stock and again have flashing logo. I followed step for in your guide. Looked like some things were loading and I got excited then flashing logo again. I tried to get into 3e recovery again and get a message saying deleting cyrption meta box (I think, it goes away really fast) and then back to flashing logo.

I have a SGH-I777 from AT&T and would really like to get this running again.

I am hoping my phone is not completely hosed. Please help!

Thanks!

creepyncrawly · Dec 27, 2012 at 6:27 PM

khinkaid said:
History:

Yesterday I set my phone down on the desk and then went to do some things. Came back and the Galaxy SII logo was flashing. I took the battery out put it back in and same problem. I then tried to go to recovery and could not get in. I then followed the directions that you have posted here to go back to stock and again have flashing logo. I followed step for in your guide. Looked like some things were loading and I got excited then flashing logo again. I tried to get into 3e recovery again and get a message saying deleting cyrption meta box (I think, it goes away really fast) and then back to flashing logo.

I have a SGH-I777 from AT&T and would really like to get this running again.

I am hoping my phone is not completely hosed. Please help!

Thanks!

The message is "deleting cryption meta data." When you get that, it is a sticky problem. You may be able to recover though. Try the instructions in this post and let me know if it works for you.

ivbsd1 · Nov 4, 2012 32 4 0

creepyncrawly said:
You can return the flash counter to 0 with a USB jig, or you can use the application triangle away by chainfire, which I think you can still get for free on xda, or you can buy it on the market.

Thanks. I already bought USB JIG and waiting for its arrival.
As I understand, you do not have explanation regarding boot loop, correct ?

khinkaid · Dec 27, 2012

zImage kernel

creepyncrawly said:
The message is "deleting cryption meta data." When you get that, it is a sticky problem. You may be able to recover though. Try the instructions in this post and let me know if it works for you.

So I am a bit confused in step 3 it says:

3.In order to get to a working recovery, load the SGH-I777_ClockworkMod-Recovery_5.0.2.3. You'll need to untar this file to get to the zImage kernel file*.

so I unzip it and have extracted the zImage file. How do I load this. Which slot in Odin v1.85 do put it in?

Also, is it possible to use Odin to install the Siyah Kernel?

And if I format the sd card that will delete all the data that is there correct? Is this a necessary step?

Sorry to be such a noob.

Thanks

khinkaid · Dec 27, 2012 3 1 0

Success

creepyncrawly said:
The message is "deleting cryption meta data." When you get that, it is a sticky problem. You may be able to recover though. Try the instructions in this post and let me know if it works for you.

That did it. Now if I could only figure out why google play doesnt recognize my phone or account.

Thanks for all the help!

creepyncrawly · Dec 29, 2012 at 12:42 AM

ivbsd1 said:
Thanks. I already bought USB JIG and waiting for its arrival.
As I understand, you do not have explanation regarding boot loop, correct ?

Normally, a wipe data/factory reset from recovery will clear that. Since in your case it didn't, I would assume it has something to do with interaction with CyanogenMod. I have never used any of the CM firmwares, so I don't have any suggestions. You may be able to get some help in the one of the CM discussion threads.

ivbsd1 · Nov 4, 2012 32 4 0

creepyncrawly said:
Normally, a wipe data/factory reset from recovery will clear that. Since in your case it didn't, I would assume it has something to do with interaction with CyanogenMod. I have never used any of the CM firmwares, so I don't have any suggestions. You may be able to get some help in the one of the CM discussion threads.

Thanks

pwhitetom · Jan 5, 2013 12 0 0

really good points

122ninjas · Jan 5, 2013 at 2:38 PM

pwhitetom said:
really good points

At least try to post something helpful to get to 10 posts

Sent from my GS4 running CM11 Kandy Kane

Phalanx7621 · Jan 8, 2013 at 8:21 PM

122ninjas said:
At least try to post something helpful to get to 10 posts

Sent from my GS4 running CM11 Kandy Kane

I like trains.

122ninjas · Jan 8, 2013 at 10:30 PM

Phalanx7621 said:
I like trains.

That was my steam name for a few months after asdfmovie 4 came out

Sent from my GS4 running CM11 Kandy Kane

[GUIDE] How to Prepare Your Phone to Return to the Store or for Warranty Replacement

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