[GUIDE]Unlock Bootloader - Moto G (2nd Gen) [UPDATED]

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Lucas Eugene

Senior Member
UNLOCK YOUR BOOTLOADER

WARNING: UNLOCKING YOUR BOOTLOADER VOIDS YOUR WARRANTY.PROCEED AT YOUR OWN RISK.
NOTE: Unlocking the bootloader will Wipe/ factory reset your device, and will delete all personal data from your device such as apps, photos, messages, and settings.


INSTRUCTIONS:

  1. Make sure to take a backup of your entire device data.
  2. Download the Android SDK OR Download the Minimal ADB and Fastboot
  3. Install the latest Motorola USB Drivers on your desktop. Download here.
  4. Put your device in fastboot mode (power off, then press the power and volume down buttons simultaneously).
  5. Open Command Prompt on androidsdk/platform-tools/ (Hold Shift and right click and press open command window here)
  6. Connect your Phone to PC
  7. Type this in the CMD prompt window - fastboot oem get_unlock_data
  8. You will get a return string. Copy it. [Right Click-Mark- Mark the text by pressing the shift key-Now press Ctrl+C]
  9. Paste all the lines together in a notepad. Remove the empty spaces.

  10. Now go to the Motorola Site.Sign in using your Google account or Motorola ID. Scroll down the page and paste the copied string in the field at step #6. Then click on ‘Can my device be unlocked?’, after which a "REQUEST UNLOCK KEY" button will appear at the bottom of page.
  11. To get your unlock key, select the ‘I Agree’ option. Note: You will receive an email with your Unlock Key at the email address you used to log in there.
  12. Important – Copy the 20-character key that Motorola sent you via email. Make sure your device is connected.
  13. Then in CMD type: fastboot devices (To check your device is connected)
  14. Then type: fastboot oem unlock UNIQUE_KEY

    NOTE: In above command, replace the word ‘UNIQUE_KEY’ with the unlock code that you got via email. Then hit enter and the unlocking process should begin. Wait for a while and soon you’ll see ‘Bootloader Unlocked’ warning on your Moto G(2nd Gen).

    To relock the bootloader:

    Go to Fastboot and give the command fastboot oem lock

You can always appreciate my work by pressing the Thanks Button.:good:
Good Day


XDA:DevDB Information
Bootloder Unlocking For the Moto G (2nd Gen), ROM for the Moto G 2014

Contributors
Falcon G
ROM OS Version: 4.4.x KitKat

Version Information
Status: Stable

Created 2014-11-13
Last Updated 2014-11-13
 
Last edited:

Lucas Eugene

Senior Member
[SIZE=+1]Q1:How to remove the unlocked bootloader message? [/SIZE]



  • Download the zip.Mirror
    Dropbox
  • Extract all the files
  • Reboot to fastboot mode (power + vol down)
  • Now open cmd and use cd command to go to the directory where you placed the file.
  • Now Type the command: fastboot flash logo logo.bin
  • Reboot from the recovery (use vol up to select and vol down to navigate)
  • Now your bootlogo should be restored back to the normal version

OR​
Flash the zip via TWRP
Thanks rafaelbrunner for the zip

[SIZE=+1]Q2: Does unlocking the bootloader wipe/factory reset my phone? [/SIZE]

Yes it does. Please make a backup of all your apps and data as it will be completely erased.
 
Last edited:

Lucas Eugene

Senior Member
Hi

Relocking bootloader will give back the guarantee?

I am wondering the same..I am in europe.

In Europe locking bootloader will give back the warranty

Q11: Does rooting/unlocking your phone invalidate its warranty? (In EU)
In short: No. Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.

For Indian customers, The warranty is void if you unlock/root your device. Motorola also reserves the right to maintain the records of unlocked bootloader devices. So you may not even get the warranty by relocking the device
[source]
 
Last edited:

prateek.khurana31

Senior Member
Jun 5, 2013
117
16
Greater Noida
Motorola is giving error message as ünknown error" and know key has been sent on my email id....what to do now? :(

---------- Post added at 10:34 PM ---------- Previous post was at 10:24 PM ----------

I followed the steps but when i press the request unlock key button on motorola website...I get the message as "UNKNOWN ERROR" and no key is sent on email id....what to do guys...please help
 

vikasb32

Recognized Themer
May 9, 2011
2,059
1,999
Hardwar
OnePlus 6
Motorola is giving error message as ünknown error" and know key has been sent on my email id....what to do now? :(

---------- Post added at 10:34 PM ---------- Previous post was at 10:24 PM ----------

I followed the steps but when i press the request unlock key button on motorola website...I get the message as "UNKNOWN ERROR" and no key is sent on email id....what to do guys...please help
Double check your string for any space.first copy string to a notepad then remove all space.
 

jheller

Senior Member
Jul 30, 2013
71
13
catch22.eu
Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?

By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.
 

Lucas Eugene

Senior Member
Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?

By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.

unlocking simply does not mess up with your recovery.

To lock again, yes you'll need to do full unroot.
 
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dxxvi

Senior Member
Dec 18, 2007
220
22
Unable to unlock the bootloader for a Moto G bought in Bestbuy

Is anybody able to do that? If yes, please help. The motorola website said that the phone I bought from Bestbuy didn't qualify to unlock its bootloader.

What can I do with the phone if I cannot unlock the bootloader?
 

jrny99

Senior Member
Is anybody able to do that? If yes, please help. The motorola website said that the phone I bought from Bestbuy didn't qualify to unlock its bootloader.

What can I do with the phone if I cannot unlock the bootloader?

after you paste in the window scroll thru and make sure no spaces like i had. ONE space give me a no-go!

---------- Post added at 03:40 AM ---------- Previous post was at 03:37 AM ----------

Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?

By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.

unlocking bootloader only does that and nothing else, now if you go installing customs roms, root and so on. you have to re-install your system fresh and clean like a widdle baby's bottom after mommy has cleaned it
 

sd_shadow

Recognized Contributor / XDA Welcome Team
Sep 21, 2011
18,753
2
9,594
South Dakota
goo.gl
Motorola Droid X
Amazon Fire
Notice: A New Q & A thread has been created in the Q&A, Help & Troubleshooting Sub-Forum.
Posts from members with less than 10 posts will automatically be posted there.
Please check it out, and see if you can help out someone with a question about this Topic.
 

plopingo

Senior Member
May 12, 2010
891
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Notice: A New Q & A thread has been created in the Q&A, Help & Troubleshooting Sub-Forum.
Posts from members with less than 10 posts will automatically be posted there.
Please check it out, and see if you can help out someone with a question about this Topic.

@Falcon G or others who can help

Do I need to flash a custom recovery for root my device ? After unlocking the bootloader I can't flash supersu with the stock recovery ?

Thanks in advance
 
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  • 298
    UNLOCK YOUR BOOTLOADER

    WARNING: UNLOCKING YOUR BOOTLOADER VOIDS YOUR WARRANTY.PROCEED AT YOUR OWN RISK.
    NOTE: Unlocking the bootloader will Wipe/ factory reset your device, and will delete all personal data from your device such as apps, photos, messages, and settings.


    INSTRUCTIONS:

    1. Make sure to take a backup of your entire device data.
    2. Download the Android SDK OR Download the Minimal ADB and Fastboot
    3. Install the latest Motorola USB Drivers on your desktop. Download here.
    4. Put your device in fastboot mode (power off, then press the power and volume down buttons simultaneously).
    5. Open Command Prompt on androidsdk/platform-tools/ (Hold Shift and right click and press open command window here)
    6. Connect your Phone to PC
    7. Type this in the CMD prompt window - fastboot oem get_unlock_data
    8. You will get a return string. Copy it. [Right Click-Mark- Mark the text by pressing the shift key-Now press Ctrl+C]
    9. Paste all the lines together in a notepad. Remove the empty spaces.

    10. Now go to the Motorola Site.Sign in using your Google account or Motorola ID. Scroll down the page and paste the copied string in the field at step #6. Then click on ‘Can my device be unlocked?’, after which a "REQUEST UNLOCK KEY" button will appear at the bottom of page.
    11. To get your unlock key, select the ‘I Agree’ option. Note: You will receive an email with your Unlock Key at the email address you used to log in there.
    12. Important – Copy the 20-character key that Motorola sent you via email. Make sure your device is connected.
    13. Then in CMD type: fastboot devices (To check your device is connected)
    14. Then type: fastboot oem unlock UNIQUE_KEY

      NOTE: In above command, replace the word ‘UNIQUE_KEY’ with the unlock code that you got via email. Then hit enter and the unlocking process should begin. Wait for a while and soon you’ll see ‘Bootloader Unlocked’ warning on your Moto G(2nd Gen).

      To relock the bootloader:

      Go to Fastboot and give the command fastboot oem lock

    You can always appreciate my work by pressing the Thanks Button.:good:
    Good Day


    XDA:DevDB Information
    Bootloder Unlocking For the Moto G (2nd Gen), ROM for the Moto G 2014

    Contributors
    Falcon G
    ROM OS Version: 4.4.x KitKat

    Version Information
    Status: Stable

    Created 2014-11-13
    Last Updated 2014-11-13
    34
    [SIZE=+1]Q1:How to remove the unlocked bootloader message? [/SIZE]



    • Download the zip.Mirror
      Dropbox
    • Extract all the files
    • Reboot to fastboot mode (power + vol down)
    • Now open cmd and use cd command to go to the directory where you placed the file.
    • Now Type the command: fastboot flash logo logo.bin
    • Reboot from the recovery (use vol up to select and vol down to navigate)
    • Now your bootlogo should be restored back to the normal version

    OR​
    Flash the zip via TWRP
    Thanks rafaelbrunner for the zip

    [SIZE=+1]Q2: Does unlocking the bootloader wipe/factory reset my phone? [/SIZE]

    Yes it does. Please make a backup of all your apps and data as it will be completely erased.
    5
    Hi

    Relocking bootloader will give back the guarantee?

    I am wondering the same..I am in europe.

    In Europe locking bootloader will give back the warranty

    Q11: Does rooting/unlocking your phone invalidate its warranty? (In EU)
    In short: No. Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.

    For Indian customers, The warranty is void if you unlock/root your device. Motorola also reserves the right to maintain the records of unlocked bootloader devices. So you may not even get the warranty by relocking the device
    [source]
    4
    May i ask you on where you found that?

    Here is a post by matmutant

    I suppose Directive 1999/44/CE is a legit source?
    Please read this article : piana.eu/root
    And then, simply take the time to search here :eur-lex.europa.eu/

    In all cases, if the seller can prove YOU burnt your CPU by overcloking/overvolting, then, that's YOUR own fault, but rooting does NOT void warranty in EU if your device has faulty components.