Hangouts taking priority over Messages

nthornton1990

Senior Member
Aug 5, 2011
262
34
0
tampa
I have been having this issue since yesterday morning where as the title describes that hangouts is taking priority over messages. I literally will not receive messages unless hangouts is selected as the default app. I was thinking that this may have been started once I got a bunch of updates through the play store. However, I uninstalled updates and disabled Hangouts attempting to force the problem to stop. This to no avail.

So is anyone else running into issues such as this. Or, does anyone have any advice as to how I could remedy this issue. I know it is quite silly, but I love being able to use GIFs while texting people and hangouts doesn't support googles GIF keyboard for some reason.
 

bobby janow

Senior Member
Jun 15, 2010
5,653
1,849
253
I have been having this issue since yesterday morning where as the title describes that hangouts is taking priority over messages. I literally will not receive messages unless hangouts is selected as the default app. I was thinking that this may have been started once I got a bunch of updates through the play store. However, I uninstalled updates and disabled Hangouts attempting to force the problem to stop. This to no avail.

So is anyone else running into issues such as this. Or, does anyone have any advice as to how I could remedy this issue. I know it is quite silly, but I love being able to use GIFs while texting people and hangouts doesn't support googles GIF keyboard for some reason.
This is a tough one. I've been there before but it was a while ago and I found the answer I believe on G+ but let's see if we can get you back on track here. Under settings->apps-hangouts what shows under SMS app? Click it and make sure at the bottom that sms app is showing Messages. Also in the Hangouts app itself go to settings and make sure SMS is disabled. Let's start there.
 

nthornton1990

Senior Member
Aug 5, 2011
262
34
0
tampa
This is a tough one. I've been there before but it was a while ago and I found the answer I believe on G+ but let's see if we can get you back on track here. Under settings->apps-hangouts what shows under SMS app? Click it and make sure at the bottom that sms app is showing Messages. Also in the Hangouts app itself go to settings and make sure SMS is disabled. Let's start there.
So yeah I have already done that. Messages will send the message, but the received message will come in through Hangouts. I am going to do a factory reset when I get home (the wifi at my office is terrible). I will see if that makes any difference. I hate to have to resort to that, but I wasn't having this issue prior to the most recent updates.
 

nthornton1990

Senior Member
Aug 5, 2011
262
34
0
tampa
So I figured out the problem. I am on Project Fi. Within hangouts there is a setting in accounts that takes all calls and SMS through hangouts. Turned that off and now I am good.