Hardware Defect in Screen / Recovery of Data

[mek_man]

Hi,

I am having an issue where half of my screen (right side) is blinking white and the other is black where I can occassionally see information on the right side and even unlock my phone via pin, but then the right side blinks white and the phone is unusable.

Unfortunately, due to the fact that I dona't have enough posts I cant post links to others experiencing the same problem.

Google has sent me a replacement, but I currently have no way of getting my old data off the old phone. When I plug it in to the computer nothing shows up in the Pixel XL folder. I would like to recover the files downloaded and also the text messages and SMS, etc.

Is there a way to do this? I have a few days before I have to send the bad phone in.. Help would greatly be appreciated.

some other information. My phone is not rooted, nor does it have USB debugging enabled. it connects to my android wear and I can get notifications through there and it works with Android Auto in my truck.

thoughts?

 

[noidea24]

Is the bootloader unlocked?
If so, boot into bootloader, fastboot boot twrp, and connect to a pc. Once the phone boots into twrp, your pc should identify the pixel as a abd device (if not, you can make it load teh drivers via device manager.).
Then you can simply run "adb pull /sdcard C:\Users\etc" (of course change the second directory to wherever you want to backup.

On another note, Your pixel should have came with a data transfer tool (a usb type c male to type a female). while setting the new phone up, when it ask if you want to restore data hit yes, then youll be able to connect the old pixel to the new one, and it should transfer everything.

Take this as a learning experience. Backup Often, use google photos (unlimited storage for a pixel).

 

[mek_man]

Is the bootloader unlocked?
If so, boot into bootloader, fastboot boot twrp, and connect to a pc. Once the phone boots into twrp, your pc should identify the pixel as a abd device (if not, you can make it load teh drivers via device manager.).
Then you can simply run "adb pull /sdcard C:\Users\etc" (of course change the second directory to wherever you want to backup.

On another note, Your pixel should have came with a data transfer tool (a usb type c male to type a female). while setting the new phone up, when it ask if you want to restore data hit yes, then youll be able to connect the old pixel to the new one, and it should transfer everything.

Take this as a learning experience. Backup Often, use google photos (unlimited storage for a pixel).

Bootloader is not unlocked unfortunately. Unfortunately, I tried the data transfer tool, but it requires you to click something on the old phone that I am unable to do. Photos were all backed up with Google Photos, but I have a few other things I want to recover, like messages.

 

[noidea24]

Well i can show you roughly where the button would be you would have to click, but that may not work.
If only fastboot had backup/pull options we would be good.
Its not looking good for you man.

 

[mek_man]

Is there any sort of USB-C hub I can use that would allow me to connect a monitor and a mouse?

 

[noidea24]

Sadly, the pixel and pixel xl Do not work with hdmi adapters because we lack "VESA DisplayPort Alternate Mode".

heres some info
http://www.androidpolice.com/2016/10/10/psa-pixel-pixel-xl-not-work-googles-usb-c-hdmi-dongle/