Did Google ever fix the "Wrong remanufactured devices being sent to fill warranty claims" problem?
When I had an unlocked bootloader variant Pixel 2, it broke within a few months of use.
Google's standard operating procedure for this is to replace your brand new device with a remanufactured one.
They couldn't even get that right!
The reman plant that they were using, was not separating the different versions of the devices and they were basically sideloading 1 OEM rom.... the Locked bootloader version (aka the Verizon variant). Google sold the Unlocked Bootloader variant on their webstore only. Devices found at Bestbuy and Verizon were locked bootloaders.
They sent me 5 incorrect phones, which I might add, caused me to spend a great deal of time using my bust-ass backup device (LG v20). I like rooting my devices and Google allows for that...... but YOU try telling that to a stupid idiot phone rep! They'll tell you it's against the law. It was such a bad experience that I don't think I'll bother with pixels any more. Their phone representatives are not knowledgeable about Tech, I would find myself telling THEM how the devices worked more often than not. But beyond that, the entire process speaks to how Google cares about customers. We aren't customers, were what they mine data from. We're a commodity.
When I finally convinced them to refund my purchase price, I moved to OnePlus and got a 7Pro.
That was over 2 years ago and I STILL cannot be more happy with this phone!!!!
I've never had a device that I loved for this long of time. It's still blazing fast and gets better radio reception (calls/bluetooth/wifi) than any of my previous devices ever did.
Anyway, I just thought I'd tell my story in case anyone wants to know how Google handles customer service problems. Before they order one of their garbage devices.
i ordered on the 19th & it was charged to my bank.. but wasn't showing in my Google orders.. so i afraid to make another pre order and get charged twice.. so i stuck it out and today i see the charge is gone from my bank.. and never got a call or email from Google!!!!!Well thanks to the Blessings from the Deity you said a prayer for me I was able to place the Order for what *I Need* the 512gb version Black of course. Wait for it....I see the estimated ship date in January 27 2022. "Holy S*#t" I am afraid once again Google has Crapped in my face simply by trying to get the device they decide to Launch with a BS stock allotment. I mean honestly January 27-31 2022??
I need some help here from my fellow XDA'ers would you wait till The End of January 2022 to get a Device that Launched on October 19th, 2021?? Please I need some responses of what your thoughts are here>?
I understand that. My point being I haven't been able to find a Pro with 512GB anywhere.
Honestly, No. 1. You're wrong. Bragging rights?? To what? That makes no sense at all. You're going to tell me in a casual conversation with a friend or in a group of friends and someone mentions "Oh cool I see you have the new Pixel 6 Pro" You're actually gonna spit out "Yea, and I didn't go the Poor Man's route and get the 128gb model, I stepped Up To The Plate for 512gb" I think you may be missing the point, when you consider for a measly $99 to double the storage capacity from 256gb to 512gb "It's A No Brainer". You may be asking why? because come the day your gonna flip it to get out of it (Sell It on Swappa) you maximize the selling price to the buyer. *That's The Point** Since there will be far fewer of the 512gb version available at any given time online that in and of itself drives the price much higher. (Supply and Demand Dictates Price) Let's also mention that online consumer storage is the name of the $$ money Game. Ill stick with Free storage and keep my usage down to pay $0.00 extra. "Never Trip Over Gold Looking For Pennies".
As for why I can make these statements I speak from experience ([email protected] QVY711)
42 Devices Sold at 100% Satisfaction: Swappa user since Oct. 14, 2013 (8 years)
As for my phone order, the Delivery date has stayed the same January 27, 2022. Now that is some Amazing ****!
Like I said I will feel free to take advantage of higher resale value. Since I've ordered two devices maybe I'll just flip one for $300 extra. I see people clamoring for the divice you didn't buy and that's a good thing. For me it's all about the law of supply (and there ain't none) and Demand** Tons' of Need in the market !! You don't do business in my world so best you stay clear of it your a little too closed minded but that's all good. I served 20 years for your right to choose. HAND
Well my date is 10/27-10/28 and Nothing has been charged or shipped. So I got a pretty good feeling my dates are BS because Google doesn't do FedEx Overnight. No hit on my CC means nothing is or has happened.....yet
Hmm .. I may have to cancel my order. Apparently the Pixel 6 works on Sub-6 but the Pro doesn't? Doesn't make sense. I'm confused https://support.google.com/pixelpho...86421-217474152&rd=1#certified_carriers_table