Has anyone seen this issue with Steering Wheel app/settings?

[Luxferro]

My Steering wheel app is blank - no buttons, so I can't remap anything.

https://goo.gl/photos/H6Q8Lb8Z3E5GK2ia9

If so, does anything know how to fix the issue?

Xtrons support is crap. I would not buy anything from them. Their only suggestion is for me to return or refund it, when I keep telling them it's software issue and to actually look at another unit.

 

[elhamy]

You will press the button it will appear on the screen then you choose the action

Sent from my SM-N920C using Tapatalk

 

[Luxferro]

You will press the button it will appear on the screen then you choose the action

Sent from my SM-N920C using Tapatalk

4 of the 6 buttons on my steering wheel do things, but there are no buttons there to begin with, like shown here: http://kepfeltoltes.hu/141121/20141119_152125a_www.kepfeltoltes.hu_.jpg

When I press any of the buttons nothing happens in the steering wheel app. No buttons appear. If the button already does something, it just does it, instead of interacting with the app. The buttons that don't do anything, continue to not do anything. So basically the app isn't communicating with canbus adapter, but canbus adapter is working, since some buttons do stuff.

 

[elhamy]

In your first picture the android version is 5.1.1 in normal cases when you press on your SWC they should appear and you will be able to link to an action

So if that is not happening with you I confirm that you have a problem and most probably a software problem so I suggest resetting the device to factory default and trying again

In the 2nd picture android version is 4.. which is a bit different in setting it up




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[Luxferro]

In your first picture the android version is 5.1.1 in normal cases when you press on your SWC they should appear and you will be able to link to an action

So if that is not happening with you I confirm that you have a problem and most probably a software problem so I suggest resetting the device to factory default and trying again

In the 2nd picture android version is 4.. which is a bit different in setting it up




Sent from my SM-N920C using Tapatalk

Thanks for the suggestions. I've already tried to factory reset, but ended with the same results. My next attempt to fix it will be flashing stock factory rom... but my sdcard ejected and shot out and got lost between seat and center console. So waiting for new micro sd card.

 

[no1likem3]

same issue, on mi pumpkin unit.
I agree with you, the support is really crap 8 emails and nothing ...just ¨send it back¨
Don't buy Xtrons Units !

 

[pyraxiate]

Eanon seems to have good support. They helped even though I didn't buy it from them. In any case, I had to press the swc first, then select which action I wanted it to take on screen.

Sent from my SM-N900T using Tapatalk

 

[CaptShaft]

Honest question: Did you confirm that your SWC wires are properly connected?

 

[Duke12]

My fix for SWC

I had the exact same problem with my
Joying . SKU: JY-UL124 . From China Warehouse
. Quad Core Android 5.1.1 Lollipop OS Capacitive 7" High Definition for Universal Double Din . CPU: RK3188 1.6GHz Cortex A9 Quad Core, Resolution 1024*600
. RAM：DDR3 1G, 16 GB memory

I fixed it by connecting a earth or ground to one (either) of the SWC control wires from the car.

The car's original wiring only had a "ladder" resistance network between the two SWC wires and had no earth. This works ok for OEM but the MTCB type head needed one of the wires to have an earth connection. The moment I connected the earth the missing SWC icons populated the screen and the setup was easy from then.
Hope that helps,
Duke

 

[bsavoir22]

You guys need to post this in the MTCD thread and not the MTCB. Some or all of you have the 5.1.1 units which have different core boards (MTCD). The moderator of Android Auto thread has been pressing the issue of posting to the correct thread. The units may look the same but the software and hardware are different than that of the MTCB units.

 

[valk791]

Hi guys i would ask your help. I have an Alfa Romeo Giulietta, Installed in the dash a nexus 7 2013 and I want use the steering wheel buttons. The car use the protocol is 15765-4 29bit and I have on Bluetooth obd reader. Can you please help me out? Thanks in advance.

Inviato dal mio FRD-L09 utilizzando Tapatalk

 

[OnslowTV]

Steering Wheel control app.

I realise that this is a 4 year old thread but did you solve your problem?
Did you set the canbus protocol in Settings/Car/Canbus to your specific car?

I'm having the same problem that my steering wheel app is blank!

Cheers

Onslow in the UK