Has your internal speaker stopped working ? check the headphone jack...

[johnny.g]

My internal speaker & mic stopped working on my 6 week old Lumia 800- bluetooth & speaker phone was fine.. I soft & hard reset it but no joy.
took it to the Nokia service center that said they'd seen this before & they couldn't fix. It would have to be sent off for 10days or so.. Not impressed by this I told him to go jump...
On the way home I had an idea that this could be related to the headphone jack.. so re-plugged & unplugged headphones - and it was fixed !
clearly with certain 3.5mm plugs the jack doesn't always recognise that the plug is taken out & re-enable the internal speaker..
perhaps it was just mine (like it was new & a bit stiff ) or something to watch out for generally.

 

[*Detection*]

You should tell the Nokia shop guy to help anyone else with that problem

 

[_Madmatt]

It's just yet another bug in the firmware. Sometimes if you unplug your headphones very slow or very fast it doesn't recognize it...

 

[nikatnight]

just like the iphone

That was the same issue with iphones for awhile. I used to have to "fix" that daily when I worked for at&t.

I think we should post all of these small, fixable issues and codes into one single thread titled "known problems and easy fixes" because nokia/ms websites blow at providing solutions. I had to use them multiple times this week because of a defective phone but they give you the way to do something if your phone was functional, not a way to fix something not working properly. It's a ****ing joke.

 

[johnny.g]

You should tell the Nokia shop guy to help anyone else with that problem

good idea - he said "nokia never tells you that sort of thing"

BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.

 

[_Madmatt]

good idea - he said "nokia never tells you that sort of thing"

BTW it isn't firmware related.. I did a hard reset -so any state would have been wiped. The switch is part of the jack plug.

Hard reset doesn't affect your FW. I still think it is a bug in the drivers.

 

[Gavincol78]

I picked up a secondhand lumia 800 yesterday everything was fine until I stuck my headphones in and before coming across this thread all I done to remedy the issue was reinsert my headphones 2/3 times and it sorted itself out I think there maybe a dodgy headphone switch in these phones although I have used other headphones since that and it hasn't repeated itself.