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HD10 2019 recovery?

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Jun 3, 2011
I have a 9th gen HD10 that has had nothing done to it at all (it is the wife's), its on and is now getting stuck on the fire boot logo :(

I went into the android recovery mode to clear cache which had no effect, then I tried to do a data/factory reset which didn't go well

-- Wiping data...
Formatting /data...
E:BLKSECDISCARD failed with range 0-58275642880: I/O error

followed by lots of errors about failing to mount or format /cache

I can reboot into fastboot mode from the recovery menu and can issue fastboot commands from my win10 PC but the few "info" type commands were all locked out so presumably cant flash anything either.

Is there any hope for this device? I'm a software engineer so happy to twiddle with things, but not too familiar with with android side of things.