Hello.
So I had a lot of experience with previous Zenfone devices but this seemed pretty awkward for me. I'll explain the issue and list all of the troubleshooting I've done so far.
Here's the problem, the headset button (I got those cords with volume and play/pause buttons). Seem to activate something else besides just pause or play music. When I press it, it pauses but at the same time audio quality changes to a "Phone line call" Quality... I have to press it a couple times more in order to rotate to the default audio quality... Sometimes it even changes the audio output, I've noticed that even with the headphones plugged in, it seems to change to speakers...
Observations/troubleshooting:
It looks like this problem happens only when the device is locked. The play/pause button behaves normally if the screen is on. During Asus cover screen does the problem too.
It definitely is not the music app (Tho I found weird that it didn't come with a built in music player, BTW Google play is more a store than a music player, so I don't use it... I've been using Black Player for a month now, it's s amazing). I tried messing with the Audio Wizard app, but no matter the settings or the mode I put it, it seems to not fix it.
I tried downloading the Headset Button Control app, it still seems to do something else besides what I assign the button to do...
This didn't happen with my zenfone 2 Z00AD... I love this phone but this issue is important for me because I live in a pretty dangerous country, so I use every tool I have in order to not show my phone outside...
Pls halp.
So I had a lot of experience with previous Zenfone devices but this seemed pretty awkward for me. I'll explain the issue and list all of the troubleshooting I've done so far.
Here's the problem, the headset button (I got those cords with volume and play/pause buttons). Seem to activate something else besides just pause or play music. When I press it, it pauses but at the same time audio quality changes to a "Phone line call" Quality... I have to press it a couple times more in order to rotate to the default audio quality... Sometimes it even changes the audio output, I've noticed that even with the headphones plugged in, it seems to change to speakers...
Observations/troubleshooting:
It looks like this problem happens only when the device is locked. The play/pause button behaves normally if the screen is on. During Asus cover screen does the problem too.
It definitely is not the music app (Tho I found weird that it didn't come with a built in music player, BTW Google play is more a store than a music player, so I don't use it... I've been using Black Player for a month now, it's s amazing). I tried messing with the Audio Wizard app, but no matter the settings or the mode I put it, it seems to not fix it.
I tried downloading the Headset Button Control app, it still seems to do something else besides what I assign the button to do...
This didn't happen with my zenfone 2 Z00AD... I love this phone but this issue is important for me because I live in a pretty dangerous country, so I use every tool I have in order to not show my phone outside...
Pls halp.
