Help! Apps constantly crashing. have to reboot phone multiple times a day

[CryptZero]

Hello all,

Having a problem with my unmodded XT926. Apps are crashing frequently during the day. Phone is usable but I get messages saying that Google Play has stopped working or Fleksy has stopped working. Keyboard app stops working multiple times a day. At first I was using the native keyboard app, but for the last three days I switched to Fleksy to see if that worked better but no dice. When the keyboard app crashes, I have to force reboot the phone. Do I need to reload firmware or something to get my phone stable again?

Phone has never been rooted (company phone). All I've ever done was disable some apps listed on the Xt926 Bloatware post on this forum and played around with Nova Launcher and Tasker.
XT926
KK4.4.2
182.46.15
kernel 3.4.42-gbd361ac
kernel date Jul 29, 2014

Any help/guidance is appreciated. Thanks in Advance

 

[Guapo613]

Boot into recovery and wipe cache. That has helped me in the past

 

[CryptZero]

Boot into recovery and wipe cache. That has helped me in the past

Thanks for the suggestion. Unfortunately, it has not resolved my problem.

 

[Guapo613]

You can always try to enable certain things that you have previously disabled to see if that helps. I'm not sure what you have disabled but what works for some, may not work for you.

Since your rooted, you can also use Titanium Backup to freeze apps.

Are you familiar with RSD Lite?

 

[CryptZero]

You can always try to enable certain things that you have previously disabled to see if that helps. I'm not sure what you have disabled but what works for some, may not work for you.

Since your rooted, you can also use Titanium Backup to freeze apps.

Are you familiar with RSD Lite?

The app crashes were happening prior to me disabling programs. I have tried enabling everything again and the results are the same. Most of what I disabled are the bloatware apps (Amazon, MC3, Real Racing, Spotify, etc.)

I am not rooted.

Have never used RSD Lite but will look into it.

 

[Spott07]

You can try going into the "Apps" menu in settings and clearing the caches for individual apps. Some of them get quite large, and the cache only stores temporary data for reasons of convenience.

You can uninstall apps you don't really need (some of them run in the background and use up memory, look in "Running" apps in the system-apps listing).

Tasker is always running in the background; do you really need it?

You can try going into developer options (go into "About phone" in settings, then tap the build number many times) and reducing the background process limit.

If all else fails, you can do a factory data reset, or even more drastic, you can reflash the stock firmware.

Also bear in mind that this is an old device, and current apps expect devices with more memory and faster processors. Every time an app is updated with more features, it uses more memory on your phone and makes it run slower.

 

[Guapo613]

The app crashes were happening prior to me disabling programs. I have tried enabling everything again and the results are the same. Most of what I disabled are the bloatware apps (Amazon, MC3, Real Racing, Spotify, etc.)

I am not rooted.

Have never used RSD Lite but will look into it.

Backup important data (pics, music etc.) and try a factory reset. This should cure all you problems.

If this process cures your phones problems, you can root your phone if you like. Look at this thread: http://forum.xda-developers.com/droid-razr-hd/general/index-motorola-droid-razr-hd-2015-t3167557

 

[CryptZero]

Factory reset was done prior to my post on this board.

Don't think tasker is the problem. After the reset, I manually added apps one or two at a time... Tasker was the last one added, but crashes were happening before that.

Previously, I had been using tasker for about 6 months with no crashes at all.

Right now, I'm leaning toward flashing the firmware. My company has put a temporary ban on issuing droid phones due to that big exploit that was discovered a few weeks ago. I hate iPhones and am trying to keep this one running until they lift the ban.

Thanks for all the help so far. I'm open to trying anything to just get this phone back to a stable condition.

Sent from my DROID RAZR HD using Tapatalk

 

[CryptZero]

so here is the latest.

Phone rebooted itself, after an app crash and is now stuck on the Droid Eye bootup screen thingy...
Force reboot doesn't fix it. Took it to Verizon store downstairs for sh*ts and giggles and they were no help. No surprise there!

Does this sound like a hardware issues to you guys?

Guess I'm going to have to bite the bullet and get an iPhone from my company as a replacement.. unless someone on here has some miracle suggestion.

 

[Spott07]

It sounds more like a software issue to me.

I would see if you can get into fastboot or ADB and flash a fresh copy of the firmware before giving up entirely.

 

[Guapo613]

A full flashing of the firmware via RSD Lite will probably fix your issues

 

[CryptZero]

So I was able to Flash firmware to 183.46.15 and I also rooted the phone using sd_shadow instructions. Took me quite a while to actually download a working firmware file. The only working link I found was here: http://download1520.mediafire.com/rnbmstjwc1wg/du1p88ti1esd5fk/VZW_XT926_4.4.2-KDA20.62-15.1_1FF.xml.zip

I guess I'll see if the phone is any more stable over the next few days.

Thank you all for the suggestions. Much appreciated!

 

[93zx7]

Was this ever resolved?