[HELP] Battery problem

[panchoarcia]

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.

The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV

I've flashed the stock rom xt1644, and still having the same problems.

Any suggestion?


Edit* it wasn't hardware problems, battery was uncalibrated, I followed these steps

https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device

Edit* wasn't battery uncalibrated, was battery pin problem (contact problem maybe), I've removed the back housing, and disconnected the battery, now everything is working fine

 

[strongst]

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.

The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV

I've flashed the stock rom xt1644, and still having the same problems.

Any suggestion?

Sounds like a problem with the board. Any moisture?

 

[panchoarcia]

Sounds like a problem with the board. Any moisture?

Currently I have a cover and a tempered glass, there's no moisture even on the backside

 

[strongst]

Currently I have a cover and a tempered glass, there's no moisture even on the backside

Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )

For understanding: you only root the phone to, nothing else(flashing something)

 

[panchoarcia]

Sounds like a problem with the board. Any moisture?

Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )

For understanding: you only root the phone to, nothing else(flashing something)

I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came

 

[strongst]

I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came

Was your phone new and the package sealed?

 

[daverobinson88]

Is it only when the battery runs low? Mine did the thing with dropping from like %80 down to 30 then shut down and would turn back on at be like 44. If I used camera it shut the off off and sometimes calls too. I was told to try calibrations and resets and didn't help. Turns out I had to get the battery replaced by moto.

 

[Keasbeychay]

I experienced the exact same issue

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.

The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV

I've flashed the stock rom xt1644, and still having the same problems.

Any suggestion?

Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.

 

[panchoarcia]

Was your phone new and the package sealed?

I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.

 

[strongst]

I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.

Ok... So this problem can also be present before you do flashing. Imagine the guy did what I think(dropped it, moisture, bad hardware cause lenovo manufacture it on a Monday), he recognized it, then sell it maybe with bootloader locking and you're happy who bought it now. That's possible!

 

[panchoarcia]

Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.

Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own

 

[zeomal]

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.

The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV

I've flashed the stock rom xt1644, and still having the same problems.

Any suggestion?

I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.

 

[strongst]

Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own

Look at iPhone 6 or Note 7 complex hardware, short research and development cycles, cheap parts, human fail. It can happen everywhere today.

 

[panchoarcia]

I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.

I've used this tutorial

http://forum.xda-developers.com/moto-g4-plus/how-to/root-systemless-rooting-supersu-2-74-2-t3405772

 

[panchoarcia]

Which phone you guys recommend? Have about 230$

 

[strongst]

Which phone you guys recommend? Have about 230$

Search or ask here please: http://forum.xda-developers.com/showthread.php?t=1620179

Or here:

http://forum.xda-developers.com/showthread.php?t=1846277

Otherwise btt please.

 

[panchoarcia]

Edit* battery was uncalibrated, wasn't hardware problems

 

[panchoarcia]

Edit* battery was uncalibrated, wasn't hardware problems.

Followed these steps (no root)

https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device