Help, Bricked, stuck at android logo boot loop, trying to install TWRP/Magisk

[Leprechaun7]

Basically I tried to install TWRP from https://forum.xda-developers.com/razer-phone/how-to/razer-phone-android-9-0-pie-cheryl-p-t3974325
Long story short (I can give details if it helps). I got into fastboot and tried to switch slots and reboot recovery. Instead it rebooted and the message that my bootloader is unlocked is gone, just bootlooping on the android logo. I can get to fast boot and it shows I'm not on either slot:
(bootloader) unlocked:yes
(bootloader) off-mode-charge:1
(bootloader) charger-screen-enabled:1
(bootloader) battery-soc-ok:yes
(bootloader) battery-voltage:4077
(bootloader) version-baseband:
(bootloader) version-bootloader:
(bootloader) variant:MSM UFS
(bootloader) has-slot:modem:yes
(bootloader) has-slot:system:yes
(bootloader) current-slot:
(bootloader) has-slot:boot:yes
(bootloader) slot-retry-count:b:7
(bootloader) slot-unbootable:b:no
(bootloader) slot-successful:b:no
(bootloader) slot-retry-count:a:1
(bootloader) slot-unbootable:a:no
(bootloader) slot-successful:a:no
(bootloader) slot-count:2
(bootloader) slot-suffixes:_a,_b,
(bootloader) secure:yes
(bootloader) serialno:181801V00403118
(bootloader) product:cheryl
(bootloader) max-download-size:0x20000000
(bootloader) kernel:uefi
(bootloader) version:0.0
all:
Finished. Total time: 0.060s

I have no idea how to even just load TWRP and reflash the stock boot.img. (I'd like to preserve my phone data)

Any help would be greatly appreciated. Thank you very much.

 

[guillermohs9]

If you can get into fastboot try to flask stock factory images and start over.

 

[Leprechaun7]

If you can get into fastboot try to flask stock factory images and start over.

I tried this:
fastboot flash boot twrp-3.2.2-0-cheryl.img && fastboot reboot
fastboot: error: Failed to identify current slot

 

[sinkoo1979]

I tried this:
fastboot flash boot twrp-3.2.2-0-cheryl.img && fastboot reboot
fastboot: error: Failed to identify current slot

Download the stock image over at razer website. Unzipped the firmware and flash it using platform tool.

 

[Leprechaun7]

Download the stock image over at razer website. Unzipped the firmware and flash it using platform tool.

Thanks for the help!! I ran flash_all.bat, some files wrote, some failed writes (I can post a long log, if that helps). I'm at least out of my latest dug hole, I can get to the bootloader screen. I'm still stuck at selecting a slot to do anything, still no slot selected. I guess that's the next step for me. I can't find anything about a phone with no slot selected. Any help from anyone would be appreciated.

 

[guillermohs9]

Thanks for the help!! I ran flash_all.bat, some files wrote, some failed writes (I can post a long log, if that helps). I'm at least out of my latest dug hole, I can get to the bootloader screen. I'm still stuck at selecting a slot to do anything, still no slot selected. I guess that's the next step for me. I can't find anything about a phone with no slot selected. Any help from anyone would be appreciated.

You should definitely post the log. I suppose you can attach it rather than flood the thread.

 

[Leprechaun7]

You should definitely post the log. I suppose you can attach it rather than flood the thread.

Here is the log (attached). Thanks!

 

[guillermohs9]

Here is the log (attached). Thanks!

Those are a lot of FAILED commands. I'm surprised it booted at all.

Did you issue the command

fastboot flashing unlock_critical

after

fastboot flashing unlock

?

 

[Leprechaun7]

Those are a lot of FAILED commands. I'm surprised it booted at all.

Did you issue the command

fastboot flashing unlock_critical

after

fastboot flashing unlock

?

No, I just ran flash_all.bat. I assume I should run those commands first then flash_all.bat?
My bootloader is already unlocked. Thanks for helping.

 

[guillermohs9]

Those are a lot of FAILED commands. I'm surprised it booted at all.

Did you issue the command after

No, I just ran flash_all.bat. I assume I should run those commands first then flash_all.bat?
My bootloader is already unlocked. Thanks for helping.

From the logs I'd say it's not fully unlocked. The 2 commands I quoted are necessary for that.

 

[Leprechaun7]

From the logs I'd say it's not fully unlocked. The 2 commands I quoted are necessary for that.

Good news: Thanks so much!, reunlocking the bootloader and then running flash_all.bat (2x, the first time didn't work right for some reason). It's back up and booting.

Bad news: I'm stuck at a "to start android enter your password" screen. I assume it's the pin to unlock the phone when you reboot. It doesn't seem to work. It might be a problem with the OS (https://www.reddit.com/r/razerphone/comments/bf7qes/restarted_phone_and_get_wrong_pin_when_prompted/)
I've tried all possible passwords I would have used, no luck. Now I've got limited attempts before the device wipes. Of course I think everything is wiped since I re-unlocked the bootloader and flash_all.bat

 

[guillermohs9]

Good news: Thanks so much!, reunlocking the bootloader and then running flash_all.bat (2x, the first time didn't work right for some reason). It's back up and booting.

Bad news: I'm stuck at a "to start android enter your password" screen. I assume it's the pin to unlock the phone when you reboot. It doesn't seem to work. It might be a problem with the OS (https://www.reddit.com/r/razerphone...arted_phone_and_get_wrong_pin_when_prompted/)
I've tried all possible passwords I would have used, no luck. Now I've got limited attempts before the device wipes. Of course I think everything is wiped since I re-unlocked the bootloader and flash_all.bat

Mm that doesn't sound right. The data partition should be formatted. There is a fastboot command to format user data. I don't know it by heart but it's on this forum.

 

[Leprechaun7]

Mm that doesn't sound right. The data partition should be formatted. There is a fastboot command to format user data. I don't know it by heart but it's on this forum.

um...cough..cough... I may have deleted the "%fastboot_cmd% erase userdata" command in a feeble attempt to save my data...

I'm guessing I should just pull the trigger on deleting my user data.

 

[guillermohs9]

um...cough..cough... I may have deleted the "%fastboot_cmd% erase userdata" command in a feeble attempt to save my data...

I'm guessing I should just pull the trigger on deleting my user data.

That may be it. Always back up first. Anyway, it may be worth the shot to try enter a PIN. Did you use a pattern or pin? You can translate a pattern to a PIN, it worked for me on recoveries on other devices...

When it asks for decryption by PIN and you've been using a pattern, I was able to "translate" pattern to pin using the following matrix:

1 2 3
4 5 6
7 8 9

So a diagonal line from bottom left to top right would translate to a pin "753" unless 5 is already used by another line in which case you'd go directly from 7 to 3.

 

[Leprechaun7]

That may be it. Always back up first. Anyway, it may be worth the shot to try enter a PIN. Did you use a pattern or pin? You can translate a pattern to a PIN, it worked for me on recoveries on other devices...

When it asks for decryption by PIN and you've been using a pattern, I was able to "translate" pattern to pin using the following matrix:

1 2 3
4 5 6
7 8 9

So a diagonal line from bottom left to top right would translate to a pin "753" unless 5 is already used by another line in which case you'd go directly from 7 to 3.

Thanks so much. I have a pin and have tried it many times, no luck. I actually bricked my phone in the first place trying to get TWRP and root (for Titanium Backup). I'm backup crazy. I might try to get TWRP working again and backup before I mess with the password anymore.

 

[guillermohs9]

Thanks so much. I have a pin and have tried it many times, no luck. I actually bricked my phone in the first place trying to get TWRP and root (for Titanium Backup). I'm backup crazy. I might try to get TWRP working again and backup before I mess with the password anymore.

Well, good luck. Last resort, flash_all without modifications and start from there.