[Help] Can not get OTA update when converted to WW

[KanadeTi]

My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?

PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.

 

[Bilhouse]

You can’t get OTA updates on the WW ROM sadly.

The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.

The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.

 

[standupdad]

You can’t get OTA updates on the WW ROM sadly.

The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.

The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.

Stock WW rom, no rooting or unlocked bootloader had the same failure when SafetyNet right out of the box for me. Also, FOTA fails for me.

 

[Bilhouse]

Yeah it’s a bit of a joke. If only ASUS had actually bothered to launch this Globally we wouldn’t have to go through with all these loopholes.

In its current state I’m most likely not going to keep it. I need to use my banking apps and get OTA updates.

 

[Cammarratta]

What is going on with people saying they can't use banking apps? I am able to use the chase, capitol one, Google pay with no issues on ww rom, rooted

 

[Bilhouse]

Well in the UK the NatWest Banking App is not opening due to a ‘security error’ and that’s due to the phone not passing SafetyNet specifically the CTS Profile. This is on the stock CN ROM, not rooted and with a locked bootloader. Other people with the WW ROM are reporting the same also unrooted and with a locked bootloader.

Maybe because you are rooted you can mask certain aspects with Magisk Hide which is enabling your banking apps to work or perhaps they have less stringent controls.

 

[JazonX]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

 

[Bilhouse]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

My device had the WW RAW image flashed out of the box with a locked bootloader. However since we cant get OTA's on the WW ROM currently, I went ahead and used the CN RAW image on your thread to revert the device back to its original firmware.

For some reason my device does not pass SafetyNet - specifically the CTS Profile Match even though the device is bootloader locked and not rooted. On top of that I am not even receiving CN OTA's. I am still stuck on the June 5th 2019 security patch. I check for software updates but it keeps saying I am up to date. I dont know if going from WW to CN or back again causes issues because compared to Rashad's ROG Phone 2 which was un-tampered with mine is having these two glaring issues.

 

[mccainmx]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

i got the same problem,even manual update cant help any

 

[standupdad]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

Is this because the phone was converted to WW after factory?

 

[gutch]

My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?

PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.

Hey i need your WhatsApp please i need Talk to you help My please i same problem Talk to me please +59170865571 please Bro whatsapp

 

[Bilhouse]

Post Deleted

 

[KanadeTi]

Hey i need your WhatsApp please i need Talk to you help My please i same problem Talk to me please +59170865571 please Bro whatsapp

Sorry mate, I do not have WhatsApp.
As far as we know. We cannot OTA on the converted devices. You can use the newest raw firmware to update your ROM. If you want your CTS back. Just flash back to CN version.

 

[xxBrun0xx]

https://forum.xda-developers.com/rog-phone-2/how-to/flashing-ww-rom-changing-cn-fingerprint-t3969765

I did this recently and can now manually flash updates from asus's website (but still don't see OTAs through the built in updater).

 

[ismailonrails]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

This is not true, my fingerprint and productID is WW but still I don't get FOTA

 

[mastaful]

I post this in the other forum but I'll post it here to
It does say

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice.

.Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match

At least we can manually update

 

[EdwardWu6688]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

Well.......
I found this Model.
You need to change /vendor/factory/COUNTRY this flie.
CN→WW
Used Notepad++ open it.

But,if you want to change this file you most to be unlock bootloader and root your ROG Phone 2.
This file can't found in RAW file or UL OTA file.


Sorry.By my poor English.

 

[zoa.xfx]

Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.

If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.

have you found out the way?

 

[Userbck]

1910,44

have you found out the way?

i have tencent updated on youtube from cn to ww and finger print ww. today just update from asua websit to ww 1910.44 on the phone no problem (sweet). youtube bobby prat a1.

 

[HomerSp]

I've done some research on this, and I'm almost 100% sure it uses the IMEI to check if it's the CN model or not. I do know that the updater app sends it to their server, and in response you get a line (in an xml document) containing information about whether the device has been unlocked, when it was first activated and location - this is then stored in /ADF/dmclient/dm_client_info. Unfortunately that's only stored for caching purposes - and it will be reverted to what's stored on their servers if you change it. Here's what mine looks like, for example:

GID[KEY]1935[ATTR]DISABLE_FOTA[KEY]null[ATTR]UNLOCK[KEY]0[ATTR]ACTIVATE_TIME[KEY]2019-12-06 00:05:13.0[ATTR]LOCATION[KEY]CN

As it is, I won't be able to make much progress without help from someone with a WW device. I've managed to change the imei it sends to their server (by changing a property), and that does change the line above - but so far I've only seen different ACTIVATE_TIMEs and, unfortunately, LOCATION has always remained at CN.