[Help] Galaxy A3 Speakers Bug

[galaxyA3]

Hello my friend has a Samsung A3 2017 and he said that the speakers are not working.

He can receive calls but do not hear them incoming because Speakers have some bug. No water or phone dropped on ground / any physical problem.

I told him to try the dial code *#7353# to test the functionality.

He replied that the
1. Melody works fine, the music is played
3. Speakers doesnt work at all.


This is probably some software bug, he already resetted the device without success. Any similar problems?

Thanks in advance

 

[PBakker]

Hello my friend has a Samsung A3 2017 and he said that the speakers are not working.

He can receive calls but do not hear them incoming because Speakers have some bug. No water or phone dropped on ground / any physical problem.

I told him to try the dial code *#7353# to test the functionality.

He replied that the
1. Melody works fine, the music is played
3. Speakers doesnt work at all.


This is probably some software bug, he already resetted the device without success. Any similar problems?

Thanks in advance

No have 2 a3 2017, no issues.

Verstuurd vanaf mijn SM-T810 met Tapatalk

 

[travezzzzzzzz]

Hello my friend has a Samsung A3 2017 and he said that the speakers are not working.

He can receive calls but do not hear them incoming because Speakers have some bug. No water or phone dropped on ground / any physical problem.

I told him to try the dial code *#7353# to test the functionality.

He replied that the
1. Melody works fine, the music is played
3. Speakers doesnt work at all.


This is probably some software bug, he already resetted the device without success. Any similar problems?

Thanks in advance

I actually had the same problem in my a7 2017, just randomly the speaker stopped working. I tried factory resetting it with no success, then turned it off for a while and rebooted in secure mode. Then the speaker worked again. It happened again a couple days ago and I tried the whole secure mode again. It didn't work. Then I turned my phone off and waited a couple of minutes. Turns out that to fix the problem, you only have to turn the phone off for about 5-10 minutes and reboot. This fixes the problem, but I still don't know what causes it

 

[RossTeagan]

Do a hard reset and restore your phone to its initial configuration.

Hard reset stepsMod Edit

In this way, any app interfering with your sound and speaker settings should be deleted.

 

[dandreye]

Just had the same issue on the most recent stock 8 ROM. Turning it off for ~10min cleared the issue. Is the root cause already known by now?

 

[MaDaLiNoSt]

Just had the same issue on the most recent stock 8 ROM. Turning it off for ~10min cleared the issue. Is the root cause already known by now?

Maybe headphone jack is damaged from water. Try a phone call with and without speakerphone.

 

[dandreye]

Maybe headphone jack is damaged from water. Try a phone call with and without speakerphone.

Hi, sorry I missed it somehow back then and just noticed it... better late than never. The phone is actually being used w/o headphones (perhaps only by previous owner if at all). Fortunately the issue has never come back since then. When it was still there a phone call would only have one way audio while on speakerphone (Tx only) and switching to the earpiece would fix Rx.

 

[RegularGal]

So, I just got a SM-A520F with a similar issue - speakers simply emit loud a white noise instead of Ringtones, Notifications, Youtube, Music, etc. I tried the dial code *#7353# and was surprised to see that melody works fine.

Had no issues at first, flashed the official Lineage 17.1 - still everything a okay. I decided to try Magisk, and that's when the problem started. I went back to stock android, but the problem is still there.

Any ideas what could have gone wrong?

--Edit--

I just restarted the phone with earphone plugged in. This seems to work for now. I will see for how long this will work & report back later.

--Edit 2--

No further problems. I reinstalled Magisk, everything still seems to work. Booting the phone with earphones plugged indeed fixed the issue, hope this will may help someone in the future.