Help! Google Play Newsstand and Google Now crash after launching

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goattee

Senior Member
Apr 25, 2006
101
22
San Diego
I'm running stock Android 4.1.2 on an international version GT-P6800 (purchased in Thailand).

I've been subscribed to a magazine for months now. But with today's replacement (Play Magazines => Play Newsstand), the Google Play Newsstand app crashes immediately on launch. Same story for the updated version of Google Now (released over the past week).


  • Due to increased sluggishness of my tablet, I decided to backup data and do a factory reset. So all these problems are occurring on a "fresh" OS install. (So no significant app caches, etc.)
  • Newsstand and Google Now/Search are both working fine on my ASUS tablet, so these problems are definitely specific to this hardware/OS version.
Is anyone else having either or both problems? Ideas?

P.S. This is really making me more inclined to finally root my tablet and install the most stable custom ROM available.
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
Just tried Newsstand an I too am having issues, also been having issues with Google Now . I started a thread regarding that issue as well. Really getting frustrated

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

lnxcat

Member
Jul 12, 2012
13
1
Just tried Newsstand an I too am having issues, also been having issues with Google Now . I started a thread regarding that issue as well. Really getting frustrated

Sent from my GT-P6800 using XDA Premium 4 mobile app

I am having the same issue on my tab 7.7 4.1 also.

hmm..
so far have no idea how to fix it ...
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
What I don't understand is that my wife's Note I I was able to update both apps with no issues, her phone is running JB 4.1.2

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
I know I'm not the only one with this issue, anybody have an any ideas as to why Google search no longer works, even after new updates. On My wife's Note II she gets all the updates with no issue, she is also running 4.1.2. This is really pissing me off.

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
It's happend to my tab 7.7 also..

Google Search And Newstand just crash when ever i lunch it

hopefully can get the fix soon ..

It's been about 4 updates since problem started, I don't think Google is aware of it otherwise it would have been solved

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

goattee

Senior Member
Apr 25, 2006
101
22
San Diego
The power to solve the problem is available. But you'd rather complain.

Another update released today and still same issue, what seems to be the problem?

The problem is almost certainly Samsung 's work in modifying Android for our tablet model. There are no widespread complaints for other Android devices. And as I said when you started this thread: once I rooted the tablet and flashed Cyanogenmod, the problem became a far-off memory. That's the beauty of the Android community. My tablet can do more things now. And I don't have to think about whether Samsung cares about me.

What did I learn?That if I wanted a 7"tablet today, I would get the Nexus 7. I got a Nexus 4 phone when Google dropped the price. I rooted it in 15 minutes. And Kit Kat is available for it already.
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
The problem is almost certainly Samsung 's work in modifying Android for our tablet model. There are no widespread complaints for other Android devices. And as I said when you started this thread: once I rooted the tablet and flashed Cyanogenmod, the problem became a far-off memory. That's the beauty of the Android community. My tablet can do more things now. And I don't have to think about whether Samsung cares about me.

What did I learn?That if I wanted a 7"tablet today, I would get the Nexus 7. I got a Nexus 4 phone when Google dropped the price. I rooted it in 15 minutes. And Kit Kat is available for it already.

How can you recommend using Cyonogen when all of these issues are present?

1. Inherent from CM10.1
  - Wifi-tethering, hdmi, Incall screen landscape, etc.
2. Bluetooh not working
  - Need to see if the mojo in cm10.1 works here. (Lots of works...)
3. Camera not working yet
  - Both camera can preview, Autio focus is OK for back camera. Can't save the photo...
   (Seems bugs in framework_av cause it)
4. The default orientation of lockscreen is lanscape.
  - not respond to rotation lock. Workaround: set only one angle in settings and enable rotation.
5. Screen rotation or rapid refresh cause transient noices. (Seems the new opengl issue, will try the new r3p2 mali driver later)

Unless you have a different version where everything works as it should.

Don't get mad, just pointing out the flaws of your suggestion.

Also my wife's Note II does not have this issue so I don't think it is a Samsung issue, then again I might be wrong.

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

goattee

Senior Member
Apr 25, 2006
101
22
San Diego
First off, I want you to know I am not angry; I am just realistic. Samsung released the GT-P6800 as part of their typical tactic: they offered tablets in every possible size:
7", 7.7 with AMOLED, 8.9, 10.1.

Then they waited to see what the market wanted. Our model's AMOLED display was an expensive (but excellent) component. When the smoke cleared, Samsung followed the market's signal. They never released a follow-up and decided on the Note series as a better product family. We are never going to get Samsung's attention. Between your experience, your wife's and mine, we know that the crashing apps only happen on the 7.7. So there is a combination of Samsung OS and hardware that causes the problem. For the reasons I just cited, Samsung IS NOT GOING TO OFFER FIXES OR PATCHES.

You've done a great job listing possible reasons why someone would not do what I did. (To root and flash a new ROM.)
So let me respond directly to your points.

How can you recommend using Cyonogen when all of these issues are present?

It's because of my priorities: I care deeply about reading on my tablet. That includes my subscription to The New Yorker magazine (via Newsstand) and PressReader for a variety of global newspapers. If I can't read what I want, I have to find a solution. You complained about Newsstand, so I told you how to get Newsstand working.

Another fringe benefit: I can get rid of the crap Samsung put in the firmware: Social Hub, Readers Hub, widgets, old PressReader, old Pulse, etc.

1. Inherent from CM10.1
- Wifi-tethering

I can confirm this does not work. If Samsung would release their WiFi drivers to the development community this problem could be fixed. (If Samsung is too busy with more profitable products, they should let the customers fix the problem, no?)

hdmi, Incall screen landscape, etc.

I have not tested these things.

HDMI
A direct physical HDMI connection is a pretty clumsy way of communicating with a TV. I'd rather use XBMC, DLNA, or one of the streaming boxes and "cast" the content to the TV across my network. Who needs to run a cable across the living room or bedroom between TV and tablet?

2. Bluetooh not working

Bluetooth is working. I use it.

- Need to see if the mojo in cm10.1 works here. (Lots of works...)

Sorry, I don't know what mojo is.

3. Camera not working yet
- Both camera can preview, Autio focus is OK for back camera. Can't save the photo...
(Seems bugs in framework_av cause it)

I did not spend a lot of time testing this. But I was able to save pictures from the back camera. I did not test the front camera. A quick test of Skype was not successful connecting even though wifi is working.

4. The default orientation of lockscreen is landscape.
- not respond to rotation lock. Workaround: set only one angle in settings and enable rotation.

I am not having this problem. I don't remember if this happened on my tablet after flashing CM. But now I am using Xposed framework + App Settings. So almost everything can be forced to auto-rotate.

5. Screen rotation or rapid refresh cause transient noices. (Seems the new opengl issue, will try the new r3p2 mali driver later)

I am not experiencing any unusual noises. I've never built a ROM so I have no idea about the underlying drivers.

Unless you have a different version where everything works as it should.

Unfortunately if Samsung won't release all the drivers to the development community, it's unlikely that there will ever be a fully functional alternative ROM for the GT-P6800.
 

Silver-7

Senior Member
Apr 7, 2010
350
69
How can you recommend using Cyonogen when all of these issues are present?

1. Inherent from CM10.1
  - Wifi-tethering, hdmi, Incall screen landscape, etc.
2. Bluetooh not working
  - Need to see if the mojo in cm10.1 works here. (Lots of works...)
3. Camera not working yet
  - Both camera can preview, Autio focus is OK for back camera. Can't save the photo...
   (Seems bugs in framework_av cause it)
4. The default orientation of lockscreen is lanscape.
  - not respond to rotation lock. Workaround: set only one angle in settings and enable rotation.
5. Screen rotation or rapid refresh cause transient noices. (Seems the new opengl issue, will try the new r3p2 mali driver later)

Unless you have a different version where everything works as it should.

Don't get mad, just pointing out the flaws of your suggestion.

Also my wife's Note II does not have this issue so I don't think it is a Samsung issue, then again I might be wrong.

Sent from my GT-P6800 using XDA Premium 4 mobile app

I think you listed the issues of CM 11 , and he's using CM 10.X

By the way I got same problem after updating those two apps. So I just uninstalled updates.

I'm still giving the stock ROM some time , as I own this tablet from only 2 months..but I think I'm gonna move to Cyanogenmod in time, its not only Samsung thing, all stock Roms from all brands I've tested get laggy after few months..:| , even with pure android on nexues 7 , this thing I've never seen with Apple tho they still power their flagship devices with Dual Core, and 1 GB Ram.!

Sent from my GT-P6800 using xda premium
 

UpInTheAir

Account currently disabled
Jan 17, 2011
7,965
15,907
Phuket, Thailand
I think you listed the issues of CM 11 , and he's using CM 10.X

By the way I got same problem after updating those two apps. So I just uninstalled updates.

I'm still giving the stock ROM some time , as I own this tablet from only 2 months..but I think I'm gonna move to Cyanogenmod in time, its not only Samsung thing, all stock Roms from all brands I've tested get laggy after few months..:| , even with pure android on nexues 7 , this thing I've never seen with Apple tho they still power their flagship devices with Dual Core, and 1 GB Ram.!

Sent from my GT-P6800 using xda premium

Don't fill up the whole of your internal sdcard and fstrim (JB only) your partitions once a week or on boot. Also, improve android LMK & min frees with V6SuperCharger, or CrossBreeder etc. This may help, but involves some reading on your part.

Apple don't fill their device with as many useful features (or bloatware), which would require greater hardware capacity. There's no comparison.

Sent from my GT-I9500 using XDA Premium 4 mobile app
 

adinis78

Senior Member
Sep 29, 2010
1,524
53
Harrison, NJ
I tried and tested http://forum.xda-developers.com/showthread.php?t=2535734 latest Cyonoge romantic version and boy or boy was it buggy, issues with screen rotation (known factor) and bluetooth not working (known issue, and I really used this feature) so decided to go back to 4.1.2 stock and just get used to not having latest version of Google Now. At least I know I have a fully functioning rom and tab. I guess no more need to complain.

Sent from my GT-P6800 using XDA Premium 4 mobile app
 

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    I think you listed the issues of CM 11 , and he's using CM 10.X

    By the way I got same problem after updating those two apps. So I just uninstalled updates.

    I'm still giving the stock ROM some time , as I own this tablet from only 2 months..but I think I'm gonna move to Cyanogenmod in time, its not only Samsung thing, all stock Roms from all brands I've tested get laggy after few months..:| , even with pure android on nexues 7 , this thing I've never seen with Apple tho they still power their flagship devices with Dual Core, and 1 GB Ram.!

    Sent from my GT-P6800 using xda premium

    Don't fill up the whole of your internal sdcard and fstrim (JB only) your partitions once a week or on boot. Also, improve android LMK & min frees with V6SuperCharger, or CrossBreeder etc. This may help, but involves some reading on your part.

    Apple don't fill their device with as many useful features (or bloatware), which would require greater hardware capacity. There's no comparison.

    Sent from my GT-I9500 using XDA Premium 4 mobile app
    1
    Google Search 3.2 working

    Google Search got an update to version 3.2.x and is now working again.
    You can get it here http://www.androidfilehost.com/?fid=23329332407569234 if you don't want to wait.
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