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[Help][Guide][Philippines]SM-N9860 HK/TW/CH Snapdragon Users|5G Reception Fix

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syber shaman

Member
Apr 25, 2014
34
6
You need to call your network provider to ask them to allow you to use VoLTE or VoWIFI. It's not activated by default. For globe what I did was just use the globeone app to request for activation. But currently only postpaid works with VoLTE and VoWIFi no prepaid.

For activating 4g+ you need to do the guide on the other thread to activate CA. Basically 4g+ is CA. CA = Carrier Aggregation.
About the VoLTE/VoWIFI, is this confirmed? Cause I'm facing the same issue. I can't even activate RCS features in the stock messages app. Anyway, to activate VoLTE/VoWIFI, I need to call them? I'm using Smart by the way.
 

keanuV

Member
Sep 14, 2017
8
0
Samsung Galaxy Note 20 Ultra
@tribalfs
No it not just a basic adding an APN

Even you add manually APN, yes Mobile Data will work but VoLTE will not be present and no VoLTE switch and cannot make a call because DITO is purely VoLTE technology on Calls and no more fallback to 3G or GSM for Calls. DITO is not defined on imsservice.apk and customer. xml.
I am not sharing enable and define manually an APN but to Enable VoLTE and VoWiFi of the phone with DITO Network

You cannot add an uneditable ims settings on the APN to work DITO VoLTE. Even you add manually VoLTE will still not work.

Maybe updates will fix the issue especially Android 11 but initially since by default Android 10 or stock, VoLTE will not work.
I am using DITO on a BRI firmware too, and I got volte working without rooting my phone. I just followed a video I saw on a facebook post. 5G is not that important to me though.

So I think there is still a way to activate volte on DITO in N9860.
 

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tribalfs

Senior Member
Mar 28, 2014
1,274
883
Up for this. If we get VoLTE working for DITO without root then that would be awesome.
Maybe it's adding the following DITO's IMS APN (in addition to internet APN) that makes it work?

DITO IMS APN:
Name: IMS
APN: ims
MCC: 515
MNC: 66
APN type: ims
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6

---------------------------
DITO INTERNET APN:
Name: DITO Internet
APN: internet.dito.ph

Update: Confirmed working on TGY and BRI
 
Last edited:

syber shaman

Member
Apr 25, 2014
34
6
This is weird. The VoLTE icon doesn't appear in my status bar, but on google phone, one of my calls had the HD icon in my call history. I searched and found out this only happens when the call is made with VoLTE enabled. So what gives!?
 

tribalfs

Senior Member
Mar 28, 2014
1,274
883
Maybe it's adding the following DITO's IMS APN (in addition to internet APN) that makes it work?

DITO IMS APN:
Name: IMS
APN: ims
MCC: 515
MNC: 66
APN type: ims
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6

I haven't tested it yet.

---------------------------
DITO INTERNET APN:
Name: DITO Internet
APN: internet.dito.ph
Update: I bought a DITO sim and tried. I can confirm that manually adding this IMS APN in addition to the internet APN does enable DITO VoLTE on SM-N9860 Hongkong variant (either TGY or BRI). Call and text work. No root needed.
 

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Update: I bought a DITO sim and tried. I can confirm that manually adding this IMS APN in addition to the internet APN does enable DITO VoLTE on SM-N9860 Hongkong variant (either TGY or BRI). Call and text work. No root needed.
Not sure why but for S20FE HK, not working for me. Any other settings applied? Also, what's the security patch you have?
 
No other settings just this and the VoLTe switch in settings. Did it with July sp, now it's on Aug
I just tried it again and it's now working, finally. Also, no other settings were changed since when I checked on the APN, I see IMS not listed but VoLTE now working as well. Must be with the Carrier Services update from Google.
 
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tribalfs

Senior Member
Mar 28, 2014
1,274
883
I just tried it again and it's now working, finally. Also, no other settings were changed since when I checked on the APN, I see IMS not listed but VoLTE now working as well. Must be with the Carrier Services update from Google.
Could also be from (network) policy update

Edit: I found out that carrier services is not installed/pre-installed on my SM-N9860.
 
Last edited:

ivanox1972

Senior Member
Sep 26, 2011
2,063
216
I applied tweak for 4g+ on n9860 here i Serbia. Symbol still shows 4g (no plus) but Internet looks faster on naked eye. Speeds goes from 20 to 35mbs on speed test. I have also mate 20x 5g which shows 4g plus regularly, but speed is just little better.
Is there any sense to try changing TGY to BRi csc and all that gym, or probably I already got result best possible just by tweak?
Thanks
 

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  • 6
    Try this. On UE Settings>Protocol>GCF>Remove NR Whitelisting. Then reboot. That's the first step I did.
    4
    Hi! I created this thread for SM-N9860 HK/TW/CH variant users from Philippines.

    The GOAL is to make our units work with our local carriers':
    • 4G Carrier Aggregation (4G CA) (i.e. 4G+/LTE-A).
    • 5G network
    and resolve any carrier related issues that you want to address.



    First, I will share my personal experience with my unit using my Globe 5G enabled postpaid sim. My N20U 5G unit is from Hongkong with TGY (Hongkong) CSC.
    While on TGY, 4G CA and 5G on my unit were NOT working. I am only getting max 20mbps with 4G and not getting the 4G+ signal.
    Note: To check the existing CSC, go to settings > about phone > software info >service provider SW ver. You should see something like TGY/TGY,TGY/TGY.

    However, I was able to change my CSC from TGY to BRI (Taiwan's CSC) using the procedures in this thread.
    I am now on BRI and I am glad that 4G CA is now working. I am already getting 70-125mbps on speedtest with it. Check this post on how to check 4G CA.

    However, I have not tested the 5G signal yet as I am far from a 5G enabled location.
    It's noteworthy though that Taiwan telcos use 5G bands n78, n257 and LTE DSS which include that n78 5G band being used by telcos in the Philippines (source: List of 5G NR networks
    )
    I am hoping for fellows to hit this thread try this change and test if this will work on his/her network, hopefully on 5G network too.



    UPDATES/SOLUTIONS

    How to access ServiceMode menu on pre-OneUI 3.0
    1. Install Google Phone app from Play Store and set it as default dialer.
    2. Open Google Phone app and key in *#*#27663368378#*#*


    How to access ServiceMode menu on OneUI 3.0/3.1
    I just saw a method for opening the menu again for Android 11. I saw this on the US thread. :)


    Just check the code on my N9810 BRI
    This method only works on Qualcomm versions
    I use *#*#276633683782#*#* on Google phone dialer
    and it brings up a service mode screen.

    Press [5] RF Test and choose [2] PREF MODE SET
    (or other options also works )
    It will show Please use *#2263# for mode set
    Then just tap three dots on right top menu and choose back
    It will bring you back to the main menu.

    by kent800129

    I can finally go to UE settings with this.


    Enabling 5G Stand Alone mode
    Go to UE SETTING&INFO -> SETTING -> PROTOCOL -> NR5G -> NR5G SA/NSA Mode Control > SA/NSA ENABLE Exit


    Solution to make 5G work in PH (also works in some countries with compatible 5G bands)
    Try this. On UE Settings>Protocol>GCF>Remove NR Whitelisting. Then reboot. That's the first step I did.

    Unhide/Enable 5GNR bands 3 and 28
    Hi there,
    Please go to [2] UE Settings >> [2]System
    On the last page choose [1] SET LTE BAND CONFIG
    Then click on [1] SET DEFAULT LTE BAND
    Reboot your phone and check again the available NR bands.


    How to check what 5G bands are enabled
    4. Go to UE SETTING&INFO -> SETTING -> PROTOCOL -> NAS -> NETWORK CONTROL -> BAND SELECTION -> BAND SELECTION SIM * -> NR5G Band Preference -> (enabled ones are marked with asterisks)

    If not yet enabled, select each then -> GO MAIN -> APPLY BAND CONFIGURATION. Exit then reboot

    Better 4G Carrier Aggregation (4G+)
    UE Settings>System>Diversity Control Menu>LTE Diversity Control>LTE 4RX ALL Enable.

    Note: You may need to redo the above procedures after software updates.



    5G Bands Supported by the device
    Bands 1, 3, 28, 41, 78 and 79


    5G Bands in PH
    The following are the mobile 5G bands being used in the Philippines from foi.gov.ph:

    - Smart: 1, 3, 5, 8, 40, 41 and 78
    Update: According to this article in smart website, they are using NR28, NR41 and NR78 with 5G CA.

    - Globe: 1, 3, 8, 28, 40, 41
    Update: According to Globe's website, they are using NR41 and NR78
    View attachment 5327677

    -DITO: 1, 28, 34, 41, 78

    The 5GNR bands missing is in N9860 are 5, 8, 34 and 40. Theoretically, our device should work in 5G sites utilizing 5GNR bands 1, 3, 28, 41 and 78 which our device is capable of. Otherwise, 5G will not work.

    [/B]


    Enable DITO Internet and VoLTE to enable call and sms
    Add the following DITO's IMS APN (in addition to internet APN)

    DITO IMS APN:
    Name: IMS
    APN: ims
    MCC: 515
    MNC: 66
    APN type: ims
    APN protocol: IPv4/IPv6
    APN roaming protocol: IPv4/IPv6

    ---------------------------
    DITO INTERNET APN:
    Name: DITO Internet
    APN: internet.dito.ph

    Update: Confirmed working on TGY and BRI



    Video Guide:

    4
    xUtsumi and kent800129.....Greetings form the UK

    Huge thank you to your both. :)(y):D:p:p:cool:

    I had almost givem up with this dam phone. Although it is my wife's , no 5g had stopped me importing one for myself.

    In the UK this phone got 5g on networks Vodafone and Three but not on god dam EE which is the biggest UK network.

    I am going to link your post in the other thread!

    Thankyou Thankyou Thankyou
    It was a consolidated effort. :) Also the only necessary part on enabling 5G is the first part. I just included the next 2 parts to increase signal strength and diversity stuff. Although I don't understand what they do fully, I've researched a little and enabling them will not hurt battery life while increasing the strength of signal. Correct me if I'm wrong on this. :D
    3
    Hope this solution helps others on this thread. :) Thanks @kent800129 for the idea. We can finally enjoy 5G. Hahaha.
    xUtsumi and kent800129.....Greetings form the UK

    Huge thank you to you both. :)(y):D:p:p:cool:

    I had almost given up with this dam phone. Although it is my wife's , no 5g had stopped me importing one for myself.

    In the UK this phone got 5g on networks Vodafone and Three but not on god dam EE, which is the biggest UK network.

    I am going to link your post in the other thread!

    Thankyou Thankyou Thankyou
    2
    Hope this solution helps others on this thread. :) Thanks @kent800129 for the idea. We can finally enjoy 5G. Hahaha.