Help: handwriting freezes the tablet, then crashez.

[raducux]

It used to work fine for the first 2 days... I am on the latest italian official from sammobile ( april)...
Every time I press the hand writing button ...the keyboard freezes...as well as the tablet.....then crashes...might be conflicts with other keyboards I have installed ?
Any help or suggestion is much appreciated,! Thank you

Sent from my GT-N8010

 

[ultramag69]

It used to work fine for the first 2 days... I am on the latest italian official from sammobile ( april)...
Every time I press the hand writing button ...the keyboard freezes...as well as the tablet.....then crashes...might be conflicts with other keyboards I have installed ?
Any help or suggestion is much appreciated,! Thank you

Sent from my GT-N8010

Uninstall other keyboards... See if it works then add 1 keyboard at a time... If you believe its an app, remove it. If its not you can always re-install the app...

 

[raducux]

Uninstall other keyboards... See if it works then add 1 keyboard at a time... If you believe its an app, remove it. If its not you can always re-install the app...

I did uninstall some apps ,but no luck . I had to do a factory reset. it fixed it for the moment . But it is not the first time it happened . . thanks ,

Sent from my GT-N8010

 

[ultramag69]

1st rule of troubleshooting though, If you install an app, leave it for about a day before installing any more.. If the problem arises again you know which app is the cause...