help hard brick motorola att

[jabezinho]

Someone can measure a help my phone received a December update of Android 7.0 when the phone renicio it does not care anymore when it connects the charger it just flashes I already tried to use blank-flash more without success of the error at the end of the process I'm going to show The log below I hope someone can help me

**** Log buffer [000001] 2019-03-26_12:16:19 ****

[ 0.000] Opening device: \\.\COM3
[ 0.003] Detecting device
[ 0.005] ...cpu.id = 2418 (0x972)
[ 0.005] ...cpu.sn = 42510165 (0x288a755)
[ 0.005] Opening singleimage
[ 0.105] Loading package
[ 0.108] ...filename = singleimage.pkg.xml
[ 0.111] Loading programmer
[ 0.111] ...filename = programmer.mbn
[ 0.112] Sending programmer
[ 0.333] Handling things over to programmer
[ 0.334] Identifying CPU version
[ 0.337] Waiting for firehose to get ready
[ 60.457] Waiting for firehose to get ready
[120.553] ...MSM8952 unknown
[120.553] Determining target secure state
[120.555] Waiting for firehose to get ready
[180.676] ...secure = no
[180.690] Flashing GPT...
[180.695] Flashing partition:0 with gpt_main0.bin
[180.709] Initializing storage
[180.713] Waiting for firehose to get ready
[240.827] Configuring device...
[240.829] Waiting for firehose to get ready
[300.937] Waiting for firehose to get ready
[361.039] Waiting for firehose to get ready
[421.180] Waiting for firehose to get ready
[481.279] ERROR: do_package()->do_recipe()->do_flash()->gpt_flash()->get_storage()->init_storage()->firehose_do_fmt()->do_recipe()->do_configure()->buffer_read()->device_read()->IO error
[481.280] Check qboot_log.txt for more details
[481.281] Total time: 481.283s

 

[echo92]

Which blankflash did you try, have you tried this one https://forum.xda-developers.com/showpost.php?p=79013024&postcount=523 ?

Looks like the blankflash has trouble communicating, maybe try a few more times?

What firmware were you previously on, was it the stock Oreo firmware?

 

[jabezinho]

android 7.0

 

[jabezinho]

I already did everything and I can not resuscitate the cell phone.

 

[echo92]

I already did everything and I can not resuscitate the cell phone.

Which blankflashes have you tried? Try using a computer with a USB 2.0 port and try some of the tips in https://forum.xda-developers.com/showpost.php?p=73434849&postcount=2 and https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016

Okay, were you always on Android 7? Or did you downgrade your device from a later stock firmware? Also, which December update did you get, was it the NPJ25.93-14 December 2016 update or the NPJS25.93-14-13 December 2027 update?

 

[jabezinho]

it was in 8.1 but it was bugged the sound was getting down by itself and lost important connections by calsa of that I went back to android 7.0 appeared an update botei to install after that the phone does not call anymore only it stays flashing the led in the loaded or when it connects to the pc

 

[echo92]

it was in 8.1 but it was bugged the sound was getting down by itself and lost important connections by calsa of that I went back to android 7.0 appeared an update botei to install after that the phone does not call anymore only it stays flashing the led in the loaded or when it connects to the pc

Having been on stock 8.1 previously, that's the main problem - downgrading and flashing your device with an old OTA has corrupted your bootloader (your bootloader likely did not get downgraded for security reasons). Currently we do not have a working method to resolve this - there have been methods tested/currently being tested, which have not borne any good results.

If you cannot wait, you will likely have to pay for a repair or purchase a new device, there's no other method available to save your device right now. This is partly why we advise not downgrading stock firmware unless you do not use OTA updates (and even then, be careful).

 

[jabezinho]

when it arrives in that part it type that restarts it makes noise of connected and disconnected and stays long in that part then then it carries until the error

[ -0.000] Opening device: \\.\COM3
[ 0.001] Detecting device
[ 0.003] ...cpu.id = 2418 (0x972)
[ 0.004] ...cpu.sn = 42510165 (0x288a755)
[ 0.004] Opening singleimage
[ 0.004] Loading package
[ 0.007] ...filename = singleimage.pkg.xml
[ 0.009] Loading programmer
[ 0.010] ...filename = programmer.mbn
[ 0.010] Sending programmer
[ 0.236] Handling things over to programmer
[ 0.237] Identifying CPU version
[ 0.239] Waiting for firehose to get ready

 

[echo92]

when it arrives in that part it type that restarts it makes noise of connected and disconnected and stays long in that part then then it carries until the error

You could keep trying, see if your device connects with the blankflash (though the same error keeps appearing with members that have tried it - no firehose connection, so the blankflash is unable to flash a working bootloader to your device. Sometimes a bad connection, sometimes the blankflash is too old to repair your device). Else, you'd have to wait for a blankflash created after 11/01/2019, which is not very likely and would have to be leaked from Motorola.