[Help] I can't check for updates

[VlitalityX]

Hi, I'm currently having troubles checking for updates on my motorola razr hd. Ever since android version 4.1.2 my phones shows "check for update is not available at this time."After upgrading 4.0.4->4.1.2 it worked fine but then i decided to do a factory reset for my phone, which resulted into an infinite loop. This then was fixed temporarily with a fix I found on the web but afterwards I tried to install 3rd party apps but it didn't allow me. I also tried to update which gave me the same error ,"check for update is not available at this time." So I gave motorola a call about 5 months ago and they guided me to do a hard reset which fixed the 3rd party installation problem. However the update message still persists. Can anybody help me with this problem?

PS. I have not rooted my phone. It's still on stock android 4.1.2 I've tried both using wifi and LTE but it results in the same error.

 

[bweN diorD]

Hi, I'm currently having troubles checking for updates on my motorola razr hd. Ever since android version 4.1.2 my phones shows "check for update is not available at this time."After upgrading 4.0.4->4.1.2 it worked fine but then i decided to do a factory reset for my phone, which resulted into an infinite loop. This then was fixed temporarily with a fix I found on the web but afterwards I tried to install 3rd party apps but it didn't allow me. I also tried to update which gave me the same error ,"check for update is not available at this time." So I gave motorola a call about 5 months ago and they guided me to do a hard reset which fixed the 3rd party installation problem. However the update message still persists. Can anybody help me with this problem?

PS. I have not rooted my phone. It's still on stock android 4.1.2 I've tried both using wifi and LTE but it results in the same error.

what is your system version?

 

[VlitalityX]

what is your system version?

It's 98.21.122002.XT925.RCI.en.CA I'm with Fido

 

[bweN diorD]

It's 98.21.122002.XT925.RCI.en.CA I'm with Fido

i would find that update here http://sbf.droid-developers.org/
and use rsd to flash it. the update caused some errors, it is best to start fresh.
you can google how to use rsd if you need a tutorial, its pretty easy, just a few steps.
i dont think there is any less evasive path to get you back on track.

 

[VlitalityX]

i would find that update here
and use rsd to flash it. the update caused some errors, it is best to start fresh.
you can google how to use rsd if you need a tutorial, its pretty easy, just a few steps.
i dont think there is any less evasive path to get you back on track.

Wouldn't flashing require me to root my phone? If I were to flash my phone, would I still be able to receive the stock kitkat 4.4 that is coming out later?

 

[bweN diorD]

Wouldn't flashing require me to root my phone? If I were to flash my phone, would I still be able to receive the stock kitkat 4.4 that is coming out later?

No you don't have to be rooted and yes you would get any available updates.


Sent from my LG-VS980 using Tapatalk

 

[VlitalityX]

No you don't have to be rooted and yes you would get any available updates.


Sent from my LG-VS980 using Tapatalk

Would it be possible to update via the usb cord and using motorola device manager? And thanks for you response regarding flashing.

 

[bweN diorD]

Would it be possible to update via the usb cord and using motorola device manager? And thanks for you response regarding flashing.

just guessing, i would say no. its probably going to put the same file on your phone and try to install it in the same manner.

 

[irobotgirl]

I have the same problem . I can't check for updates. I have tried hard resets, etc, nothing works. My system version is:

98.21.122002XT925.RCI.en.ca

Should I follow the same advice? I am clueless and an ultra noob here. I just want my mobile to be able to check for software and system updates. Can anyone give me a bit of a step by step on how to remedy this? I need a break..I need a Kit Kat when it comes. Ty

Sent from my XT925 using xda app-developers app

---------- Post added at 10:55 AM ---------- Previous post was at 10:30 AM ----------

I guess I am a blonde robot . Anyways I just did some research and I am gathering that there is a bug in my system's firmware from the JB update which is preventing me to update my software or check for updates. I suppose I need to follow the link and locate the stock firmware file for my device based on the system version I am running. Furthermore I need to use RDI Lite 6.0? So where can I find a step by step proper tutorial/ guide to walk me through the process as I have never flashed anything before. OK that seems more specific. Thanks

Sent from my XT925 using xda app-developers app

 

[Jhall8]

I recommend rootjunky.com. Check the website & the YouTube channel. Tom provides some of the best tutorials IMO.rootjunky.com

Sent from my RAZR Maxx HD

 

[jmcdonald58]

I have the same problem . I can't check for updates. I have tried hard resets, etc, nothing works. My system version is:

98.21.122002XT925.RCI.en.ca

Should I follow the same advice? I am clueless and an ultra noob here. I just want my mobile to be able to check for software and system updates. Can anyone give me a bit of a step by step on how to remedy this? I need a break..I need a Kit Kat when it comes. Ty

Sent from my XT925 using xda app-developers app

---------- Post added at 10:55 AM ---------- Previous post was at 10:30 AM ----------

I guess I am a blonde robot . Anyways I just did some research and I am gathering that there is a bug in my system's firmware from the JB update which is preventing me to update my software or check for updates. I suppose I need to follow the link and locate the stock firmware file for my device based on the system version I am running. Furthermore I need to use RDI Lite 6.0? So where can I find a step by step proper tutorial/ guide to walk me through the process as I have never flashed anything before. OK that seems more specific. Thanks

Sent from my XT925 using xda app-developers app

I have the same version you have and flashed using this tool http://forum.xda-developers.com/showthread.php?t=2154995 you can fine the firmware and place in in the rom folder and flash from fastboot make sure to unzip all contents into folder-- with that said I still get the error reported here