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Apr 14, 2022

Since a few days I'm unable to see any data in my phone via gallery or file manager or any application, and I'm unable to save any data to internal storage. (example: I'm able to use whatsapp for texting, but I can't receive/send any audio/picture and I can't access the old ones).

And I keep getting this error message:" keeps stopping."

I don't know if that's what causing it or if that's just a consequence of not being able to access internal storage.

I can still see all the used storage from settings though.

Phone has unlocked bootloader, but no root/custom rom/recovery.

I saw other Oneplus users started getting the same error these days... (I have a Oneplus 6, but others have different models like Oneplus Nord).
Someone resolved by wiping system and they were able to retrieve storage content and functionality, but they lost apps data, I'm trying to find another way since I have an unlocked bootloader.

A user on stackoverflow suggested I should clean the app data to regenerate the database, but I couldn't figure out how to do it
I tried cleaning media and media.module packages (not media.MediaApplication) from adb but no luck even if successful.
I tried removing "" (not media.MediaApplication, I couldn't find that one) folder from data/data with twrp file manager but no luck...
Is there a way to specifically clean ""?

If anyone has any other suggestion on things to try, post it here please.


Senior Member
May 24, 2013
Conect pc and make bakup your stuff...
Then on settings make Factory Reset...


Apr 15, 2022
Xiaomi Mi 10 Lite


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