HELP! Is my phone beyond hope?

Cheesehut

New member
Feb 18, 2016
1
0
0
Charlotte
Hi All!

I'm brand new to this forum, so thanks for reading this in advance.

I am totally new at this.

My XT926 crashed while I was wiping the google cache and a phone call came in, and now won't get past the motorola logo on bootup. I've tried calling Verizon and Motorola but their solutions have not helped. I have done the factory reset from the recovery menu, and attempted to flash Jelly Bean 4.1.2 using RSD lite and the recovery menu. Having a bit of an issue with installing AdbWinApi.Dll (or some such file)

Here are the issues I'm having:
I don't know how to determine which version of software might possibly be still on the phone. The Verizon Tech seemed to think that all the software on the phone is gone, including the startup file. The fastboot menu
reads:

AP Flashboot Flash Mode (S)
10.9B(*) (sha-61146a2, 2014-07-29 00:54:49)
eMMC Info: Size 32GB

Device is LOCKED, Status Code: 0

Battery OK

Transfer Mode:
USB Connected

I'm not sure if there is a way to get back to the stock software. The phone is out of warranty so if rooting or any other kind of exploit is the way to go, I'm all for it.

I realize you guys have a lot of more exciting things to do, so thanks for any help you can provide. Thanks!
 

OGdroidster

Senior Member
Nov 29, 2015
460
95
48
Was the firmware on a 4.1.2 build when it crashed?
What version of Version of android were you using?

---------- Post added at 03:57 AM ---------- Previous post was at 03:55 AM ----------

Hi All!

I'm brand new to this forum, so thanks for reading this in advance.

I am totally new at this.

My XT926 crashed while I was wiping the google cache and a phone call came in, and now won't get past the motorola logo on bootup. I've tried calling Verizon and Motorola but their solutions have not helped. I have done the factory reset from the recovery menu, and attempted to flash Jelly Bean 4.1.2 using RSD lite and the recovery menu. Having a bit of an issue with installing AdbWinApi.Dll (or some such file)

Here are the issues I'm having:
I don't know how to determine which version of software might possibly be still on the phone. The Verizon Tech seemed to think that all the software on the phone is gone, including the startup file. The fastboot menu
reads:

AP Flashboot Flash Mode (S)
10.9B(*) (sha-61146a2, 2014-07-29 00:54:49)
eMMC Info: Size 32GB

Device is LOCKED, Status Code: 0

Battery OK

Transfer Mode:
USB Connected

I'm not sure if there is a way to get back to the stock software. The phone is out of warranty so if rooting or any other kind of exploit is the way to go, I'm all for it.

I realize you guys have a lot of more exciting things to do, so thanks for any help you can provide. Thanks!
what version of android were you using?
 

OGdroidster

Senior Member
Nov 29, 2015
460
95
48
Hi All!

I'm brand new to this forum, so thanks for reading this in advance.

I am totally new at this.

My XT926 crashed while I was wiping the google cache and a phone call came in, and now won't get past the motorola logo on bootup. I've tried calling Verizon and Motorola but their solutions have not helped. I have done the factory reset from the recovery menu, and attempted to flash Jelly Bean 4.1.2 using RSD lite and the recovery menu. Having a bit of an issue with installing AdbWinApi.Dll (or some such file)

Here are the issues I'm having:
I don't know how to determine which version of software might possibly be still on the phone. The Verizon Tech seemed to think that all the software on the phone is gone, including the startup file. The fastboot menu
reads:

AP Flashboot Flash Mode (S)
10.9B(*) (sha-61146a2, 2014-07-29 00:54:49)
eMMC Info: Size 32GB

Device is LOCKED, Status Code: 0

Battery OK

Transfer Mode:
USB Connected

I'm not sure if there is a way to get back to the stock software. The phone is out of warranty so if rooting or any other kind of exploit is the way to go, I'm all for it.

I realize you guys have a lot of more exciting things to do, so thanks for any help you can provide. Thanks!
What what version ofvandroivwere you using?

---------- Post added at 04:48 AM ---------- Previous post was at 04:48 AM ----------

Mine just started freezings suddenly
Is it still freezing?
 

93zx7

Senior Member
Nov 30, 2012
115
12
38
North Central Fl
What what version ofvandroivwere you using?

---------- Post added at 04:48 AM ---------- Previous post was at 04:48 AM ----------


Is it still freezing?
Not since I did a hard reboot. It does it sometimes after it sits in suspended state overnight/while charging. It also doesn't seem like any specific app is triggering it. It happens on different apps
 

OGdroidster

Senior Member
Nov 29, 2015
460
95
48
Not since I did a hard reboot. It does it sometimes after it sits in suspended state overnight/while charging. It also doesn't seem like any specific app is triggering it. It happens on different apps
What exactly have you tried to do to solve your situation.
 

93zx7

Senior Member
Nov 30, 2012
115
12
38
North Central Fl
What exactly have you tried to do to solve your situation.
So far, the only thing I have done is uninstall several apps I didn't need/use anymore and cleared cache. So far so good. If it starts doing it again, I will be reflashing the firmware is RSD lite. Worse come to worse, I buy another mb/lb and replace the current board in it.