Help! LG G4 running slow/hot and horrible battery

bartbg323

Member
Aug 4, 2010
44
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Bell Gardens
Hey guys I've had my G4 for about a month now and have taken it to Sprint twice with no help. I'm averaging 7 hrs battery with light usage and multi tasking is pretty much impossible without having the phone get really hot and get really slow. I came from an m8 running the same apps and it doesn't compare. Reps at Sprint pretty much did and said the same bs...keep closing apps, you need to update prl and profile, its normal for it to get hot, do hard reset. Any help please
 

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Clayter21

Senior Member
Jun 26, 2015
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okay this is like my g3. dont go to the store. call the customer service reps and go ape ass on the phone and make them do a warranty replacement. never fails.
I've contacted LG twice about the touch screen issues. Do you think if I keep in contact with them they will send me a new phone. I hate having to do the knock feature 3 times before my phone wakes and all the missed touches are annoying. I've updated and did a reset on my phone and it did not help.
 

iiEatTurdz

Senior Member
Feb 19, 2015
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I've contacted LG twice about the touch screen issues. Do you think if I keep in contact with them they will send me a new phone. I hate having to do the knock feature 3 times before my phone wakes and all the missed touches are annoying. I've updated and did a reset on my phone and it did not help.
not lg. call sprint. 1 888-211-4727. call and go ballistic. they WILL replace it. tell them you arent going to pay for them sending you a defective product and that you want to do a warranty replacement.
 

Clayter21

Senior Member
Jun 26, 2015
56
1
0
not lg. call sprint. 1 888-211-4727. call and go ballistic. they WILL replace it. tell them you arent going to pay for them sending you a defective product and that you want to do a warranty replacement.
Well I bought it from best buy so I don't know if they will even help.
 

Swetnes

Senior Member
Aug 2, 2012
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@bartbg323. I have had mine for a week and was having the same issues. I think I have figured it out, at least for me. There is a know bug in Lollipop with Location services and play services. What the problem is that with Location services set to use network services to determine Location (battery saving) it causes play services to constantly request Location. Two solutions: either disable Location services or set it to device sensors only. Since I did that the battery drain went away. I hope this helps.

Sent from my LGLS991 using Tapatalk
 
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bartbg323

Member
Aug 4, 2010
44
1
0
Bell Gardens
@bartbg323. I have had mine for a week and was having the same issues. I think I have figured it out, at least for me. There is a know bug in Lollipop with Location services and play services. What the problem is that with Location services set to use network services to determine Location (battery saving) it causes play services to constantly request Location. Two solutions: either disable Location services or set it to device sensors only. Since I did that the battery drain went away. I hope this helps.

Sent from my LGLS991 using Tapatalk
i will def try that and see how my day goes tomorrow