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help...Lg up unknown model

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sdembiske

Senior Member
Jan 4, 2015
1,270
1,630
I can not install with my device lg g4 h815 lg up I always give an unknown model error

1) You can try adding Uppercut from https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295 Note: Must use LGUP version 1.14
2) If you are not using LGUP-NEW download from https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803 and use that version. Recommended version to use.
3) If you are using LGUP-NEW already, then your alternative will be to use the LG Flash Tool 2014 from https://forum.xda-developers.com/showthread.php?t=2797190 Note: You should be very sure that you are flashing a known and proven KDZ, i.e., one preferably that you have used before with no problems, otherwise you run the risk of hard-bricking your device. If you bought your phone 2nd hand or it is a refurbished model, it is possible that you do not have the model you think you do - only way to be really sure is to pull the phone apart and get the model number off the motherboard.

Make sure that you have the LG Mobile driver installed on your PC/Laptop before trying any of the above - it can be removed in certain instances and replaced with a generic one that doesn't allow full functioning or recognition of your device. Check in 'Device Manager' to confirm.

I ran into a similar issue to what you're experiencing after a harder soft brick with LGUP-NEW not recognizing my phone - option 3 was my last shot before sending it in for repair. The LG Flash Tool was the only thing that worked - it didn't recognize the phone but when I started the flash it worked perfectly - However, I did have a known KDZ that I had used before a few times with LGUP-NEW when it recognized and worked before. LGUP-NEW worked perfectly again after using the tool to flash the kdz.
 
Last edited:

slhsrc26

Senior Member
Nov 19, 2015
211
85
eskişehir
1) You can try adding Uppercut from https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295 Note: Must use LGUP version 1.14
2) If you are not using LGUP-NEW download from https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803 and use that version. Recommended version to use.
3) If you are using LGUP-NEW already, then your alternative will be to use the LG Flash Tool 2014 from https://forum.xda-developers.com/showthread.php?t=2797190 Note: You should be very sure that you are flashing a known and proven KDZ, i.e., one preferably that you have used before with no problems, otherwise you run the risk of hard-bricking your device. If you bought your phone 2nd hand or it is a refurbished model, it is possible that you do not have the model you think you do - only way to be really sure is to pull the phone apart and get the model number off the motherboard.

Make sure that you have the LG Mobile driver installed on your PC/Laptop before trying any of the above - it can be removed in certain instances and replaced with a generic one that doesn't allow full functioning or recognition of your device. Check in 'Device Manager' to confirm.

I ran into a similar issue to what you're experiencing after a harder soft brick with LGUP-NEW not recognizing my phone - option 3 was my last shot before sending it in for repair. The LG Flash Tool was the only thing that worked - it didn't recognize the phone but when I started the flash it worked perfectly - However, I did have a known KDZ that I had used before a few times with LGUP-NEW when it recognized and worked before. LGUP-NEW worked perfectly again after using the tool to flash the kdz.

I tried all of them again did not lg up unknown model gives error every time.....contact the system administrator eror lg flashtool
 

sdembiske

Senior Member
Jan 4, 2015
1,270
1,630
I tried all of them again did not lg up unknown model gives error every time.....contact the system administrator eror lg flashtool

When u plug in your USB cable to your phone do see in 'Device Manager' on your PC/Laptop: 'G4' under 'Portable Devices' and 'LGE Mobile USB Serial Port (COM_)' under 'Ports (COM & LPT)'?
If not, install or re-install the LGMobileDriver_WHQL_Ver_4.2.0 from: http://www.lg.com/us/support/software-firmware-drivers
- scroll down a little, you will see 'Popular Software' - 2nd from left below there is 'LG Mobile Drivers' - click/touch there and you will see 'LG Universal Mobile Drivers' again and below there the download links for your PC/Laptop operating system.
Then try LGUP-NEW again.

You could try a different USB cable if all is good in device manager.

If you sure what your phone model actually is what you are trying to flash (using last resort by confirming model # from the motherboard itself), it may have to be sent in for repair.
 

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    I can not install with my device lg g4 h815 lg up I always give an unknown model error

    1) You can try adding Uppercut from https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295 Note: Must use LGUP version 1.14
    2) If you are not using LGUP-NEW download from https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803 and use that version. Recommended version to use.
    3) If you are using LGUP-NEW already, then your alternative will be to use the LG Flash Tool 2014 from https://forum.xda-developers.com/showthread.php?t=2797190 Note: You should be very sure that you are flashing a known and proven KDZ, i.e., one preferably that you have used before with no problems, otherwise you run the risk of hard-bricking your device. If you bought your phone 2nd hand or it is a refurbished model, it is possible that you do not have the model you think you do - only way to be really sure is to pull the phone apart and get the model number off the motherboard.

    Make sure that you have the LG Mobile driver installed on your PC/Laptop before trying any of the above - it can be removed in certain instances and replaced with a generic one that doesn't allow full functioning or recognition of your device. Check in 'Device Manager' to confirm.

    I ran into a similar issue to what you're experiencing after a harder soft brick with LGUP-NEW not recognizing my phone - option 3 was my last shot before sending it in for repair. The LG Flash Tool was the only thing that worked - it didn't recognize the phone but when I started the flash it worked perfectly - However, I did have a known KDZ that I had used before a few times with LGUP-NEW when it recognized and worked before. LGUP-NEW worked perfectly again after using the tool to flash the kdz.