Hi guys I got bootloop in my moto g5. First I got "failed to mount /data", now the phone boots in unlocked warning screen then says "erasing" then reboots and start over again.
Before the procedure my actions was:
- I got OTA update
- inserted a microSD
- unlocked bootloader
- boot on TWRP 3.1.0
- backup to microSD
-install TWRP
as shown by bootloader screen, my model is "cedric XT1672 32GB P5", M8937_8000.122.02.45R CEDRIC_BRAZILDSDS_CUST.
What I don't understand is why TWRP don't restore, as a made a backup before the procedure.
I appreciate if somebody could help me out!
Before the procedure my actions was:
- I got OTA update
- inserted a microSD
- unlocked bootloader
- boot on TWRP 3.1.0
- backup to microSD
-install TWRP
as shown by bootloader screen, my model is "cedric XT1672 32GB P5", M8937_8000.122.02.45R CEDRIC_BRAZILDSDS_CUST.
What I don't understand is why TWRP don't restore, as a made a backup before the procedure.
I appreciate if somebody could help me out!