[Help Please]Bootloader unlock data unavailable !

chinmay_06

Member
Dec 16, 2016
5
0
0
C:\adb>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.102s]
finished. total time: 0.103s




C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2238RLPB
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 074B980000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei:
(bootloader) meid:
(bootloader) date: 05-28-2016
(bootloader) sku: XT1643
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Apr 22 1:25:41 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_INDIA_
(bootloader) version-baseband[1]: DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f ([email protected]) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.129s
 

mang0sings

Senior Member
Feb 8, 2019
57
4
0
Did you find a solution to this situation? I have the same problem ...
I have same issue and Moto Service has refused to help.

If I am not mistaken, this is defect in OEM firmware, which is reason why they may be having issues with Oreo 8.1 upgrade. Someone at Moto has no keys for OEM boot loader. Earlier Alphadog would help, but now he says contact customer service.

Waiting to see if my assumption is correct. So far Oreo 8.1 OTA not received. Motorola web site also says it will no more receive security patches.
 

echo92

Senior Member
Jan 1, 2017
3,730
1,987
223
Plymouth
I have same issue and Moto Service has refused to help.

If I am not mistaken, this is defect in OEM firmware, which is reason why they may be having issues with Oreo 8.1 upgrade. Someone at Moto has no keys for OEM boot loader. Earlier Alphadog would help, but now he says contact customer service.

Waiting to see if my assumption is correct. So far Oreo 8.1 OTA not received. Motorola web site also says it will no more receive security patches.
How has Motorola service failed to help? They couldn't generate a code for you? It's possible that only a motherboard repair or replacement can fix the bootloader unlock problem, especially if there are parameters missing from the getvar info.

Our device is over 2 years old, and for our device was only slated to get 2 major updates and 2 years of security patches. Do you have an active SIM card in your device?
 

j_cesarbm

Member
Jun 17, 2017
23
1
0
I gave up trying to fix it, sold it, and bought another.

How has Motorola service failed to help? They couldn't generate a code for you? It's possible that only a motherboard repair or replacement can fix the bootloader unlock problem, especially if there are parameters missing from the getvar info.

Our device is over 2 years old, and for our device was only slated to get 2 major updates and 2 years of security patches. Do you have an active SIM card in your device?
I gave up trying to fix it, sold it, and bought another.
 
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