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immortalneo

Senior Member
Jan 25, 2011
4,423
1,951
Malappuram, Kerala
There are a lot of people joining XDA on a daily basis, and there are a lot of repetitive questions being asked
which clutter up the Development and 'Q & A' threads. Point them here. Feel free to ask or answer questions.

The idea of this thread is to get users to help other users with their problems/questions. People are usually
ridiculed for asking questions that other people deem stupid even though it may be a legitimate question. This
leads to new users being afraid to ask questions!

Only provide well mannered help towards users in this thread. Please do not spoon feed, but rather point in
the direction where that user can find an answer
and educate himself. If you don't want to answer, at least
point out where to find the answer.



Before posting anything, I strongly advise you to read THIS thread.

Then, have a quick look at the names of threads in Post No. 2, you might find what you need right away.

Third. Even if you do get your question answered, please do come back and read threads in Post No. 2
(coming later as soon as we start getting the guides) to educate yourself. You'll be surprised how much time
and frustration it will save you in the future!



No abuse towards noobs tolerated here! That means:
NO TROLLING
NO NAME CALLING
NO RIDICULING
NO FLAMING


ASK ANY QUESTION HERE! No question is stupid or irrelevant in this thread. You will either get an answer or will get pointed in the right direction.


*A Special Thanks to mark manning for his help in creating this thread*


HALL OF FAME

People who contributed most to this thread and helped countless number of people with their
problems/questions. In no particular order.

Bruce Wayne
post-mortem
SilentStrider
Ghostfreak NB
mayank9856
sgs22012
Zatta
ADDICT.ANK



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tchl

Senior Member
Nov 15, 2021
65
6
trying to unlock the bootloader of a LG K20+. USB debugging is on and so is OEM unlock. ADB devices finds the device. Boot into bootloader and all of a sudden the pc and device can't connect. Checked device manager and all of a sudden the Android has the orange exclamation point next to it. Before running into bootloader mode it did not have the orange exclamation notice. I've downloaded countless drivers and I'm stuck...Please help
 
Nov 26, 2021
4
0
To preface this is my relative's phone with several years of media and photos on it that they never backed up. They were using it two days ago when it was running slow and they ended up restarting it. After the reboot, they got the dreaded screen where the android system could not be found and that they had to either reformat or try again. Queue me trying everything I can find that I could do in the last 48 hours with family in town for the holidays. Essentially I had come across xda and a OTA firmware file that I tried to sideload using ADB, as they never enabled any debugging modes on the phone I wasn't able to see it via fastboot. It was working -- or so I thought, but got about 37% before it errored out on me and gave me a particular statement. Was wondering if anyone could provide me any assistance in regards to me shifting my focus to a different method of install the firmware (another software), or perhaps confirming that we are indeed, screwed.

BLU/VIvo_XI/V0310WW
8.1.0/####

1234.jpg


Thanks for any advice you guys could provide me.
-superstupidtryintofixbrick
 
Nov 20, 2021
6
0
Hello there!

For a Galaxy S10 Plus,

1. Is there any harm in removing a screen lock before factory data reset?
2. Will the data still be encrypted and scrambled up after the reset if I remove the screen lock first?

I only ask because in some places I saw that the encryption key may use the screen lock as part of it so I was concerned that if I removed the lock, the encryption would be affected and data would be recoverable after a factory data reset.

Thank you!
 

SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
To preface this is my relative's phone with several years of media and photos on it that they never backed up. They were using it two days ago when it was running slow and they ended up restarting it. After the reboot, they got the dreaded screen where the android system could not be found and that they had to either reformat or try again. Queue me trying everything I can find that I could do in the last 48 hours with family in town for the holidays. Essentially I had come across xda and a OTA firmware file that I tried to sideload using ADB, as they never enabled any debugging modes on the phone I wasn't able to see it via fastboot. It was working -- or so I thought, but got about 37% before it errored out on me and gave me a particular statement. Was wondering if anyone could provide me any assistance in regards to me shifting my focus to a different method of install the firmware (another software), or perhaps confirming that we are indeed, screwed.

BLU/VIvo_XI/V0310WW
8.1.0/####

View attachment 5468165

Thanks for any advice you guys could provide me.
-superstupidtryintofixbrick
Usually stock recoveries have ADB access if coming to official updates. The error seems to appear from a package that doesn't match with the firmware your device actually have, or you are trying to flash a lower version; downgrades are not allowed through official recoveries. You need to find the same/equal or a superior firmware version (if it exists). Also, if the device has a SDCard slot, you can try transferring the proper update to it.
 
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SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
Hello there!

For a Galaxy S10 Plus,

1. Is there any harm in removing a screen lock before factory data reset?
2. Will the data still be encrypted and scrambled up after the reset if I remove the screen lock first?

I only ask because in some places I saw that the encryption key may use the screen lock as part of it so I was concerned that if I removed the lock, the encryption would be affected and data would be recoverable after a factory data reset.

Thank you!
May I'm wrong, but from what I know:
1. A screen lock is just an additional step to block a stranger from access to your device further than the initial screen.
2. The data itself won't exist anymore after a factory reset, encrypted or not.
3. Again, the screen lock provides a low security level into the access escalation, while the encryption is a level-up in the same process to get more access to sensitive data (or not) from a non-authorized user.
 

Giorgi-geo

Senior Member
Oct 5, 2011
140
15
Tbilisi
Will pixel 3a/3a xl that are from verizon but gsm unlocked, support dual standby for non verizon carrier gsm sim and gsm esim?

sim and esim will be different carriers, and neither will be verizon.

Thank you.
 

Droidriven

Senior Member
Jan 27, 2014
15,108
4
5,236
NC
Verizon Samsung Galaxy S III
HTC Thunderbolt
To preface this is my relative's phone with several years of media and photos on it that they never backed up. They were using it two days ago when it was running slow and they ended up restarting it. After the reboot, they got the dreaded screen where the android system could not be found and that they had to either reformat or try again. Queue me trying everything I can find that I could do in the last 48 hours with family in town for the holidays. Essentially I had come across xda and a OTA firmware file that I tried to sideload using ADB, as they never enabled any debugging modes on the phone I wasn't able to see it via fastboot. It was working -- or so I thought, but got about 37% before it errored out on me and gave me a particular statement. Was wondering if anyone could provide me any assistance in regards to me shifting my focus to a different method of install the firmware (another software), or perhaps confirming that we are indeed, screwed.

BLU/VIvo_XI/V0310WW
8.1.0/####

View attachment 5468165

Thanks for any advice you guys could provide me.
-superstupidtryintofixbrick
There is a chance that the issue that the device is having is due to the internal storage being full and not an issue with the firmware. In this case, deleting some of stuff stored in their personal data could solve the problem. When the internal storage is full, it causes cache/RAM issues and can make the device freeze, upon reboot, it can't successfully reboot due to same cache/RAM issues caused by the full storage. The device requires some free space during boot and while functioning to properly load, dump, reload data as it is needed, when it is needed. I've encountered this issue with other users in my time here and that seems to be my understanding of the particular issue I'm describing. I'm not saying this "is" your issue, I'm just making mention that it "could be".

If this is the case, flashing firmware won't help unless you wipe all data from the device which result in them losing all of their photos, videos, etc.. If this is the case, it would be better to simply try deleting some of their unimportant personal data to preserve as much of their personal data as possible and to clear enough space to allow the device to boot and function.
 
Nov 26, 2021
4
0
Usually stock recoveries have ADB access if coming to official updates. The error seems to appear from a package that doesn't match with the firmware your device actually have, or you are trying to flash a lower version; downgrades are not allowed through official recoveries. You need to find the same/equal or a superior firmware version (if it exists). Also, if the device has a SDCard slot, you can try transferring the proper update to it.
Do you know of any way I could get the correct version? I assume call the manufacturer on Monday? This is my first time so please let me know if there are better ideas.
 
Nov 26, 2021
4
0
There is a chance that the issue that the device is having is due to the internal storage being full and not an issue with the firmware. In this case, deleting some of stuff stored in their personal data could solve the problem. When the internal storage is full, it causes cache/RAM issues and can make the device freeze, upon reboot, it can't successfully reboot due to same cache/RAM issues caused by the full storage. The device requires some free space during boot and while functioning to properly load, dump, reload data as it is needed, when it is needed. I've encountered this issue with other users in my time here and that seems to be my understanding of the particular issue I'm describing. I'm not saying this "is" your issue, I'm just making mention that it "could be".

If this is the case, flashing firmware won't help unless you wipe all data from the device which result in them losing all of their photos, videos, etc.. If this is the case, it would be better to simply try deleting some of their unimportant personal data to preserve as much of their personal data as possible and to clear enough space to allow the device to boot and function.
Honestly you might be right, there was always a storage problem with their phone and I recently installed a 128gb sd card but failed to transfer everything over and just made it default storage for camera and other various apps. If the device doesnt have usb debugging on, is there a way I can interact with the device to possibly delete nonessential files? I wasnt able to see it other than sideload adb.
 

SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
Do you know of any way I could get the correct version? I assume call the manufacturer on Monday? This is my first time so please let me know if there are better ideas.
If you can enter to fastboot mode, you can try with fastboot getvar all you will get the version.

There is a brute/blind method, as the stock recovery is very selective it won't allow flashing an improper zip, you can download the latest update for your device (even if it is not the latest) and for sure in case it's the latest... will work.

I guess you referred to a MediaTek device, in case you find a firmware that can be flashed through SP Flash tool (as opposite that from recovery) you can preserve your data using the "Download only" option and unchecking the "userdata" box.
 

DiamondJohn

Recognized Contributor
Aug 31, 2013
5,859
5,699
Sydney
Honestly you might be right, there was always a storage problem with their phone and I recently installed a 128gb sd card but failed to transfer everything over and just made it default storage for camera and other various apps. If the device doesnt have usb debugging on, is there a way I can interact with the device to possibly delete nonessential files? I wasnt able to see it other than sideload adb.
Regarding managing files, many (including me) use MiX as their file manager. One of the provided features is an FTPserver, so I can delete and transfer files from my PC using a client like FileZilla, or even the windows file explorer in a pinch.
 

Droidriven

Senior Member
Jan 27, 2014
15,108
4
5,236
NC
Verizon Samsung Galaxy S III
HTC Thunderbolt
Honestly you might be right, there was always a storage problem with their phone and I recently installed a 128gb sd card but failed to transfer everything over and just made it default storage for camera and other various apps. If the device doesnt have usb debugging on, is there a way I can interact with the device to possibly delete nonessential files? I wasnt able to see it other than sideload adb.
If it turns out that the storage being full is actually the problem, USB debugging not being enabled is a roadblock as far as deleting some data. But, as @SubwayChamp stated, if you use the SPFT software, it has an option to save your data. Or, if there is a custom recovery such as TWRP for your device, you can install TWRP recovery then use the file explorer that is built into TWRP to navigate through the folders/files in storage one at a time and delete anything that you think is unimportant. You shouldn't have to clear a large amount of space, 100-300 megabytes should be enough.
 

tchl

Senior Member
Nov 15, 2021
65
6
Have an LG K20+ T-MOBILE version. Installed TWRP and tried to flash Lineage 15.1 but kept getting an error message 25. Tried reinstalling a different version of TWRP and now the phone either gets stuck at the LG boot screen or I try to boot into recovery and it goes to fastboot. When I flash it shows that they are going through but upon reboot it gets stuck at the LG boot screen.

What should I do next? Phone was rooted and I was attempting to update to Oreo 8.1. Any guidance is appreciated.
 

Ralegend

Senior Member
Feb 2, 2014
86
5
Hi. Couldn't find a place for a request.
Could you please open a subforum for the Samsung M52 5G?
Thank you.
 

mrrocketdog

Senior Member
Oct 27, 2013
4,615
2,075
there is maybe a better place to ask but here goes ; pixel 3a rooted with magisk , android stock 10. want to downgrade to 9.
Q = do i need to restore stock boot.img and uninstall magisk or can i just go for it?
did some "lite" searching without any clear answer.
any help , leads are most appreciated.
thank you ,
dave
 
Last edited:

fmlfr

New member
Nov 29, 2021
2
0
hey i kinda need help okay so my brother phone is infinix hot 6 x606c okay so he tried to install havoc os the problem is he didint take a backup and he deleted the rom so he can install havoc os when he installed the gsi just stuck at havoc os logo and the phone stuck in a bootloop so cant flash a stock rom cuz u need the phone to be switched off so any help or any custom roms that i can install on infinix hot 6 x606c so i can fix the bootloop then flash a stock rom
 

tchl

Senior Member
Nov 15, 2021
65
6
Rooted a phone and then a security update was installed overnight. I lost root. Is this normal? Anyway to stop the auto updates? Moto G6 by the way
 

SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
there is maybe a better place to ask but here goes ; pixel 3a rooted with magisk , android stock 10. want to downgrade to 9.
Q = do i need to restore stock boot.img and uninstall magisk or can i just go for it?
did some "lite" searching without any clear answer.
any help , leads are most appreciated.
thank you ,
dave
If the downgrade is possible, then the flash-all command will replace all the partitions, so you don't need.
 
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SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
Rooted a phone and then a security update was installed overnight. I lost root. Is this normal? Anyway to stop the auto updates? Moto G6 by the way
Yes, it's normal, as an update always replace the boot image and sometimes the recovery if this partition is where Magisk-su lies then this occurs. If your device has a TWRP then it can prevent it from happening, otherwise will do. For auto updates, most devices have the option to allow or not, check in the /settings/about phone or /settings/software update or Developer options/Auto update system.
 
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SubwayChamp

Senior Member
Aug 6, 2016
3,403
3
1,443
hey i kinda need help okay so my brother phone is infinix hot 6 x606c okay so he tried to install havoc os the problem is he didint take a backup and he deleted the rom so he can install havoc os when he installed the gsi just stuck at havoc os logo and the phone stuck in a bootloop so cant flash a stock rom cuz u need the phone to be switched off so any help or any custom roms that i can install on infinix hot 6 x606c so i can fix the bootloop then flash a stock rom
Did you follow the other steps to flash a GSI, maybe the vbmeta image or factory resetting before to try to boot?. To power off device to can flash the stock ROM you simply have to press the three buttons at same time for about 12 seconds, prepare the SP Flash tool, prepare the stock ROM and connect your device depending on if your OEM allow flashing through preloader the buttons' combination may vary.
 
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Top Liked Posts

  • 1
    Hard to tell but i installed the normal acer a501 driver i installed the adb and fastboot drivers and also the google driver. I just followed several instructions on the Internet.
    That doesn't tell me anything, when I asked what have you tried, I needed an actual answer of what steps you've taken in the process of troubleshooting the driver installation. If you followed stuff on the internet, what did those guides tell you to try. I'm trying to help but I need real answers from you so I can try to determine why they aren't installing correctly and to determine what you need to do to get them installed. It will save time and prevent chasing our tails or doing things you've already tried if you can tell me what you've already tried. If you want help, you've work with me, not against me.
  • 2
    Hello, system apps were not uninstalled ,it were only downgraded.And these apps included only launcher,Play store and Google play services.Factory reset will wipe all the user data and I want to preserve it at any cost.Is there any workaround to fix it via fastboot ?I couldn't find any Asus Zenfone 3 specific QPST flash tool or EDL method to restore data.Thank you
    Well, you said this, in the thread linked: "My device is not rooted.Yes,I selected multiple apps to uninstall and Asus launcher,Play Store,Google Play Services and some other system apps also got selected accidenlty and when Uninstall button was clicked, I suppose were downgraded in the process."

    The apps you did choose to "uninstall" although are not uninstalled this way (assuming you did it using ADB pm) are cut from the user control and sight (as if they were frozen), some OEMs require from these apps by running normally to can boot to OS.
    And, not, the apps are not downgraded this way as if you replace them by the original app that came with.

    Unfortunately you won't find a specific QPST built for this specific Asus model device nor any other specific device, QPST was developed for the Qualcomm family, the eMMC programmer (firehose) is the file that allows to use/communicate with this tool if a specific QPST version supports it.
    The eMMC programmer file is expected to be found in your stock firmware, if it doesn't have it then you can't use it by normal means.

    If the stock firmware have the needed files for QPST tool, then you can try with this method:
    2
    Just the boot slot seems to be messed up from what I did, I am just unable to get into fastboot or BROM, the video posted seemed to match up I guess it is cycling through preloader but not properly?
    I saw in your video that you kept the device connected to the PC, and then you are trying to perform the combination buttons, but you have to disconnect it from the PC.

    It might be that your device is using the DA/SLA authentication, if this is the case you have to bypass the preloader stage allowing the device to boot properly to BROM mode, this is done by the mtk-bypass utility or the same by the tools provided in the Galaxy A Forum I linked previously. Or you can use this zip, unzip it in a convenient place.

    Device might be cycling as it is very unstable, just imagine and direct yourself the timing:
    - Connect one end of the USB cable to the PC.
    - Run the bypass.bat command and have the CMD opened.
    - Press the three buttons for about 10 seconds, this will power off the device.
    - Immediately, release the three buttons, and now, rapidly, press the two volume buttons and connect to the PC the other end of the USB cable. This is how it looks with my device connecting it...
    b1.pngb2.png
    This tool also added support for your processor https://androidfilehost.com/?fid=7161016148664809258
    2
    Hello guys,I was uninstalling some apps and accidently Asus launcher,Google Play and Play services etc got selected as well.While apps were getting uninstalled and downgraded,phone restarted somehow and everything is screwed up now.I am stuck on a screen telling “Can’t load Android System.Your data may be corrupt.If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device” with 2 options underneath, 1.Try again and 2.Factory data reset

    When I select “Try again” it shows “ Dead android robot on his back and red triangle” for a split second and then goes to Asus logo screen for 5 seconds and then ask for encryption key, when I enter the key it goes to ASUS logo screen again for 30-40 seconds and again back to Error screen.

    Asus ZenFone 3 ZE552KL
    ROM : Stock Oreo Version WW-15.0410.1807.75
    Bootloader is Locked
    Recovery : Stock Recovery
    USB debugging : Disabled
    Android device encryption is ON


    I don’t wanna to lose my data coz there are some very important documents,projects reports, pictures and backups in it.

    Device is booting in Fastboot Mode and Recovery Mode.

    It even boots to the Sideload Mode via recovery and running "adb devices" command shows it attached with it's serial number and sideload but other commands don't work ( probably coz USB debugging is disabled ? )

    Device is being shown /listed in Fastboot Mode.

    I am unable to use adb as USB debugging is disabled.Running "adb devices " command shows device’s serial number and "recovery" written next to it ,in the command prompt.

    Will flashing Version WW-15.0410.1807.75 again do the job without wiping user data ? Just like “userdata” partition is not normally touched by the OTA update process ?

    How about flashing only boot.img / system.img ?Can we resolve the issue by just flashing just system.img or boot.img instead of flashing complete stock ROM ?

    I don't care about performance of the system or unpredicted issues later on,my entire focus is on preserving my data.

    Any help would be greatly appreciated!
    If you can flash the same firmware version probably won't wipe data, usually it doesn't but no way to tell you for sure.
    Flashing by parts is not an option, your device is locked.
    1
    Hard to tell but i installed the normal acer a501 driver i installed the adb and fastboot drivers and also the google driver. I just followed several instructions on the Internet.
    That doesn't tell me anything, when I asked what have you tried, I needed an actual answer of what steps you've taken in the process of troubleshooting the driver installation. If you followed stuff on the internet, what did those guides tell you to try. I'm trying to help but I need real answers from you so I can try to determine why they aren't installing correctly and to determine what you need to do to get them installed. It will save time and prevent chasing our tails or doing things you've already tried if you can tell me what you've already tried. If you want help, you've work with me, not against me.
    1
    Ahh ok, more headaches lol.

    The manufacturer refuses to help even developers unlock the bootloader or root and brags that they are doing everything they can to prevent people from doing so with 'their' devices like they still own it, they think they are apple.

    I will continue to scour the net to see if i can locate recovery/root options.

    Thanks for your reply.
    You say that they "refuses to help even developers unlock the bootloader" if this step can't be done, you can't further advance on this matter.

    Your first goal has to finding out how to unlock bootloader.

    As per the FRP maybe it is not triggered, you could boot device and set it up for the use not having only the Google Play service, from what I know the FRP protection avoid device to pass the first setup where the logging account is required.
  • 385
    There are a lot of people joining XDA on a daily basis, and there are a lot of repetitive questions being asked
    which clutter up the Development and 'Q & A' threads. Point them here. Feel free to ask or answer questions.

    The idea of this thread is to get users to help other users with their problems/questions. People are usually
    ridiculed for asking questions that other people deem stupid even though it may be a legitimate question. This
    leads to new users being afraid to ask questions!

    Only provide well mannered help towards users in this thread. Please do not spoon feed, but rather point in
    the direction where that user can find an answer
    and educate himself. If you don't want to answer, at least
    point out where to find the answer.



    Before posting anything, I strongly advise you to read THIS thread.

    Then, have a quick look at the names of threads in Post No. 2, you might find what you need right away.

    Third. Even if you do get your question answered, please do come back and read threads in Post No. 2
    (coming later as soon as we start getting the guides) to educate yourself. You'll be surprised how much time
    and frustration it will save you in the future!



    No abuse towards noobs tolerated here! That means:
    NO TROLLING
    NO NAME CALLING
    NO RIDICULING
    NO FLAMING


    ASK ANY QUESTION HERE! No question is stupid or irrelevant in this thread. You will either get an answer or will get pointed in the right direction.


    *A Special Thanks to mark manning for his help in creating this thread*


    HALL OF FAME

    People who contributed most to this thread and helped countless number of people with their
    problems/questions. In no particular order.

    Bruce Wayne
    post-mortem
    SilentStrider
    Ghostfreak NB
    mayank9856
    sgs22012
    Zatta
    ADDICT.ANK



    These people also have the right to use the banner below:
    Newbie%20Thread%20Sign.gif


    Just add this code to your signature:
    HTML:
    [URL="http://forum.xda-developers.com/showthread.php?t=2257421"][IMG]https://dl.dropboxusercontent.com/u/41066660/Newbie%20Thread%20Sign.gif[/IMG][/URL]
    111
    Reserved

    Just a few words of advice on keeping this thread clean of unnecessary clutter:

    1. Before posting a question, it is highly recommended to read this thread.

    2. Click the Thanks button on the posts that helped you, instead of posting "Thanks". This helps other members in finding out the best replies that get buried in the thread.

    3. Do not use this thread to increase your post count! The Off-Topic forum is the place for that.

    4. Do a simple search of this thread before asking to see if your question has been asked previously.

    5. If your question has not received an answer after a few hours, please be patient. Someone will answer you shortly. If you do not get an answer in 24 hours, you may BUMP your post. If you still have no answer after a week, do mention me in your post.

    Thank you for your cooperation!
    26
    Good job mate, hopefully lots of members will find this thread very helpful :cool::good:
    12
    ZTE V970 Brick?

    Hi,

    I've been trying to install Bruno's ROM for this phone (cam with all chinese apps). http://forum.xda-developers.com/showthread.php?t=1856578

    but have a big problem. I tried my best to follow the instructions but, really couldn't work out if I was doing things in the right order.. is there an actual step- by step for this procedure? I know I'm a noob and read this read that I am an idiot etc. etc. but I thought if I used to ROM on that page and the software recommended it would be easy.

    Here's what I did:

    Downloaded all the files as told.

    Tried to 'flash a custom recovery' as here http://bm-smartphone-reviews.blogspot.co.uk/2012/05/mt6575-flashing-tutorial.html

    but it did not mention how to use the ZTE custom recovery file http://d-h.st/Vgt

    I'm also not sure at all that the 'MediaTek drivers' were installed properly. The phone never appeared in the Device manager.

    I opened SP flash tool and followed this: http://bm-smartphone-reviews.blogspot.co.uk/2012/05/mt6575-flashing-tutorial.html

    and selected the 'scatter file' from the unzipped Bruno ROM (took a while to realise had to unzip it to get the file!!!)

    I noticed most of the boxes on the scatter file were unchecked but carried on and ignored a warning message about the phone may not be able to boot (the tutorial said to ignore it).

    I had to click 'download' then plug the phone in and eventually I got the red loading bar. This finished... then nothing else.. no purple bar.. nothing.

    So after waiting a few minutes I unplugged the phone.

    It now appears to be a total brick. What did I do wrong? Why no purple bar? Were the scatter items supposed to be unchecked? What was the 'custom recovery' file for? Because the SP flash prog never asked for it.

    Is there any point in trying it again or is the phone dead?

    Thanks for any help..

    Theo