[HELP] thread for custom ROMs

[zeomal]

Hello everyone.
This is a
HELP thread
for asking questions regarding custom ROMs and the issues that you might have with them for this device. Before you post, please read the FAQs at the bottom, and then proceed to ask your question.

1. Note - the members may or may not provide you a step by step solution, and will provide you links, please check those links carefully, and if you still do not understand, ask your question again.​
2. If the community notices real issues (which are different from the usual "Does this work, does this not?" questions), it will be forwarded to the respective ROM thread (or we'll request you to forward).​
3. Help us in keeping the custom ROM threads clean and help the developers to focus on important issues.​

 

[zeomal]

Device Specific Information

1. Codename athene in development circles. Here, we often use G4 and G4 Plus interchangeably with athene. That's why ROM titles have the word ATHENE in them. Don't be confused.
   
2. Device names according to manufacturer - XT16xx. The xx in the end changes as per region. For instance the Indian version is XT1643.
3. For more information regarding the device, and the availability of ROMs, etc, go to this [INDEX] thread.

Yes, the INDEX thread is mine, I'm not self promoting, I'm linking this because the older one has not been updated in a long time, and no amount of messages to moderators seems to have any effect. If you wouldn't mind, please send a message to the moderator to make this the sticky INDEX thread to help Moto G4 Plus users.
​

 

[zeomal]

Note: this information is out of date.

Common bugs

1. Fingerprint enrollment issues. Flash Nougat to resolve this. No, you have to flash, if you don't want to, please do not post bug reports. Follow this guide by @rahulsnair to update your phone to Nougat soak test. We have a soak test because the release version has not yet been captured for us to use. You can also (although the developer still won't accept bug reports) rename the fingerprints to add more (credits @mason2smart). Also, try this as mentioned by @__Maddy.
2. Camera/Video recording issues. Use the built in camera, NOT Moto Camera (the camera you had on stock ROM) as your camera. You can also use any other recording app (Cameringo, Motorola Camera, Google Camera all work just fine). And yes, Motorola Camera is different from Moto Camera. Camera issues are being sorted out by the CyanogenMod team (and will reflect on all ROMs that are based on CM), and only once those issues are sorted can the developers for this device sort any issues with ATHENE out. Note that for Moto Camera to work, you need to set the DPI (Settings > Display > Display Size) to the default one.
   1. Video playback issues. Please use this thread by @strongst for providing logs and other details. The only OS that doesn't seem to be affected by this is Vanir.
3. Unable to share images/screenshots from gallery or filemanager. Sort this one out by formatting your internal storage. Credits @smitharro, here.
4. Chop-Chop/ Torch issues. Do a reboot. It should work then.
5. VoLTE issues. Follow the instructions on this thread, if that doesn't help we need logs, or we really can't help.
6. Mobile data intermittently stops working. See this post.
   
   
   CyanMod/RR bugs​

1. Camera issues. Update in next build.

CypherOS bugs​

1. Video Recording doesn't work. Use Footej/Cameringo Lite for now.
2. External SD read error in inbuilt file manager. Use another file manager.

 

[zeomal]

LOGS
(and why we keep asking for it.)

Imagine you make a cake. And you give it to a person, who says he doesn't like it. And then leaves. You have no idea what went wrong with your food, why that person doesn't like it, what that person would see as an improvement in your cake. You eventually go mad as more people keep saying they don't like your cake, and leave without further information.

This is exactly what happens when you state your bug (that the developer cannot easily reproduce) and then leave it at that. The developer cannot figure out what went wrong. So, to find out what could possibly have gone wrong, (s)he requires a log. The log tells the developer what all errors have occurred, and what could be done to possibly fix them.

Logs are also known as logcat (and other types). Find a helpful tutorial on how to take logs here.
Best way to present logs is to either upload the file to a hosting site, or paste the contents on pastebin, or hastebin, and share the link here.
​

​

 

[zeomal]

How to report issues here
​

The aim of this thread is to become a source for all members to ask questions on issues they face in all ROMs. So report your bug after specifying the ROM, and the build date. For instance, if I am using CyanMod from Silesh.Nair, which he uploaded for use on 21st April 2016, then I start my issue as

CyanMod 20160421

and we'll help you sort out your issues as much as we can, and if we are stumped, the developers will help you out.
​

​

 

[zeomal]

Okay, last one, stop.

 

[____Mdd]

Solution For Single FP over MM baseband

If anyone don't want to Flash Nougat Soak or Modem, follow this procedure ( I'm using 5 FP over MM baseband )

** Firstly you will need Fresh start **

On fresh start complete setup wizard process, DON'T add security and FP when asked..

After seting up device go to
settings > security
Add your preferable unlocking option,

Now for FP,
Add your 1st FP, it will get successfully enrolled,
And now you have 4 FP left to add..

** Follow common procedure for remaining 4 FP **

Now add next FP ( add one FP only)
Obviously you will get "Enrollment Error" on any next FP..

After every Enrollment Error Close Setting app completely ( Force stop is preferable, or better do reboot)
Now open Setting again and do same...

*** Note ***
Don't add next FP directly without closing Setting app otherwise you will get "GHOST FP"
You will be not able to remove those FP unless getting Fresh Start again...!!

Count how many FP you have added, i haven't tried adding 6th FP, so better to count 5 FP only..

 

[zeomal]

I have solution for Fingerprint over MM baseband if anyone dont want to update to nougat soak or modem,
Will edit this post with it, let me correct my english... Lol...

Much appreciated. Please do.

 

[mason2smart]

When I disconnect from WiFi after extended use on CM 14 my phone tells me I'm offline. I have to reboot to use network even though it was still connected... On xt1644...

---------- Post added at 08:22 AM ---------- Previous post was at 08:18 AM ----------

I have solution for Fingerprint over MM baseband if anyone dont want to update to nougat soak or modem,
Will edit this post with it, let me correct my english... Lol...

If you rename each fingerprint after adding then you can add more than one

 

[swarupgolui]

Common Custom ROM bugs

1. Fingerprint enrollment issues. Flash Nougat to resolve this. No, you have to flash, if you don't want to, please do not post bug reports. Follow this guide by @rahulsnair to update your phone to Nougat soak test. We have a soak test because the release version has not yet been captured for us to use.
2. Camera/Video recording issues. Use the built in camera, NOT Moto Camera (the camera you had on stock ROM) as your camera. You can also use any other recording app (Cameringo, Motorola Camera, Google Camera all work just fine). And yes, Motorola Camera is different from Moto Camera. Camera issues are being sorted out by the CyanogenMod team (and will reflect on all ROMs that are based on CM), and only once those issues are sorted can the developers for this device sort any issues with ATHENE out. Note that for Moto Camera to work, you need to set the DPI (Settings → Display → Display Size) to the default one.
3. Unable to share images/screenshots from gallery or filemanager. Sort this one out by formatting your internal storage.
4. Chop-Chop/ Torch issues. Do a reboot. It should work then.

Hello I'm Using CyanMod 14.1/20161204 And Model Is XT1643, Rom Work Smoothly, Only Found 2 Small Issue...

(1) Can't Change Dialer Colour, Check The Screenshot Link

https://drive.google.com/open?id=0B1MeY85PNSircTZHX29YRFRudFk

https://drive.google.com/open?id=0B1MeY85PNSirNmJkN1pkUURUSms

(2) Can't Switch to 2G Network

https://drive.google.com/open?id=0B1MeY85PNSirZkFCcFJ5U0pwZW8

Thanks.....

 

[zeomal]

Hello I'm Using CyanMod 14.1/20161204 And Model Is XT1643, Rom Work Smoothly, Only Found 2 Small Issue...

(1) Can't Change Dialer Colour, Check The Screenshot Link

https://drive.google.com/open?id=0B1MeY85PNSircTZHX29YRFRudFk

https://drive.google.com/open?id=0B1MeY85PNSirNmJkN1pkUURUSms

(2) Can't Switch to 2G Network

https://drive.google.com/open?id=0B1MeY85PNSirZkFCcFJ5U0pwZW8

Thanks.....

I'm no expert, but to the best of my knowledge, these will be upstream bugs, so devs will have to wait for CyanogenMod team to fix them, before they can implement the fix.

 

[swarupgolui]

I'm no expert, but to the best of my knowledge, these will be upstream bugs, so devs will have to wait for CyanogenMod team to fix them, before they can implement the fix.

In 20161117 It's Work Perfectly

 

[____Mdd]

@mason2smart updated my post with long procedure, will try your suggestion and add to my post...?

Sent from my Moto G4 Plus using XDA-Developers mobile app

 

[Silesh.Nair]

Hello I'm Using CyanMod 14.1/20161204 And Model Is XT1643, Rom Work Smoothly, Only Found 2 Small Issue...

(1) Can't Change Dialer Colour, Check The Screenshot Link

https://drive.google.com/open?id=0B1MeY85PNSircTZHX29YRFRudFk

https://drive.google.com/open?id=0B1MeY85PNSirNmJkN1pkUURUSms

https://github.com/sileshn/android_frameworks_base/commit/70e87cfd06759768d451a8057522faba3922e415

2g issue, i'll take a look. Maybe some change from me botched it.

Is 2g working on other roms or is it a problem only on CyanMOD?

 

[____Mdd]

If you rename each fingerprint after adding then you can add more than one

Tried and had issue that i described in my post "GHOST FP" ...!
For that procedure i described for remaining FP must be followed...?

 

[smitharro]

Hello I'm Using CyanMod 14.1/20161204 And Model Is XT1643, Rom Work Smoothly, Only Found 2 Small Issue...

(1) Can't Change Dialer Colour, Check The Screenshot Link

https://drive.google.com/open?id=0B1MeY85PNSircTZHX29YRFRudFk

https://drive.google.com/open?id=0B1MeY85PNSirNmJkN1pkUURUSms

(2) Can't Switch to 2G Network

https://drive.google.com/open?id=0B1MeY85PNSirZkFCcFJ5U0pwZW8

Thanks.....

About your second question: I can't reproduce that.

Are you sure you're on the latest (N) baseband?

Sent from my XT1642 using Tapatalk on CyanogenMod 14.1 (dualboot)

 

[velosa]

About your second question: I can't reproduce that.

Are you sure you're on the latest (N) baseband?

N baseband does not work with custom roms. At least not for me.I installed soak test N and I stopped being able to make calls when I installed the roms. I suppose they only work with the MM baseband.

 

[smitharro]

N baseband does not work with custom roms. At least not for me.I installed soak test N and I stopped being able to make calls when I installed the roms. I suppose they only work with the MM baseband.

Well then you supposed wrong! Moreover it's a NEED for a proper use of all functions of all 7.1 custom roms!

Sent from my XT1642 using Tapatalk on CyanogenMod 14.1 (dualboot)

 

[swarupgolui]

https://github.com/sileshn/android_frameworks_base/commit/70e87cfd06759768d451a8057522faba3922e415

2g issue, i'll take a look. Maybe some change from me botched it.

Is 2g working on other roms or is it a problem only on CyanMOD?

I'm Only Use Cm14.1 , Not Try other roms

 

[velosa]

Well then you supposed wrong! Moreover it's a NEED for a proper use of all functions of all 7.1 custom roms!

You are right, but I install everything as it should be and even when I restart the device not to the sign of the sim card.I'll try again and see if it's some mistake I made.