[Help Thread][Moto E4] Ask Any Question, Noob Friendly (2017)

[sd_shadow]

[SIZE=+2]This thread has been created
for
Questions & Answers/Troubleshooting[/SIZE]​

[SIZE=+2]Specific to[/SIZE]

[Moto E4](2017)
Including, but not limited to
XT1763
XT1766
XT1767
XT1768
​

Please feel free to share issues, questions and offer help. Noob questions are welcomed.

It is always best to use the Thanks button , in lieu of simply posting "Thank you".

Please keep discussion focused, on questions pertaining to this Device

List of supporters

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[sd_shadow]

I'm not planning on adding every Rom or Mod,
but if you have a suggestion for other links
Please post them here.

• Mediatek MT6737 Models
  • XT1763 Dual-Sim (MediaTek), (Brazil)
  • XT1766 (Europe); Singe-Sim
• Qualcomm Snapdragon 427
  • XT1767
• Qualcomm® Snapdragon™ 425
  • XT1768

Specs

• https://www.gsmarena.com/motorola_moto_e4-8721.php
• https://www.phonearena.com/phones/Motorola-Moto-E4_id10485/fullspecs

FAQs

• 
  Unbricking
  • https://forum.xda-developers.com/moto-e4/how-to/e4-sprint-xt1766-unbrick-easy-sdcard-t3833408
    
  • UnLocking the Bootloader
    
  • ReLocking the Bootloader
    
  • [Fixing] Baseband <not found> / IMEI=0 / No Network After Flash / Issues
    
  • Fixing your Moto stuck in Qualcomm QHSUSB_Bulk or qloader mode
    • https://forum.xda-developers.com/mo...blankflash-motorola-moto-e4-qualcomm-t3830983
  • Using Lenovo's MOTO Smart Assistant to Update/Repair/Backup
    
  
  
  Custom Roms/Recovery/Root/
  • 
    
  
  
  Firmware
  • https://mirrors.lolinet.com/firmware/moto
    
  • [Index]Motorola Flashing Utilities, Firmware, and more
    

 

[andMego]

I'm not a noob but I need help rooting my phone

 

[sd_shadow]

I'm not a noob but I need help rooting my phone

no root method yet, that I know of

 

[andMego]

no root method yet, that I know of

So how did mer2017 root his? I have the unlocked US version and I already unlocked the bootloader, but SuperSU and all the other root things I tried don't work, I wrote in the root question thread all the things I tried.

 

[turjyasaha]

Use Moto E³'s TWRP Recovery 3.1.0-0.
Download the twrp XDA forum or bit.ly/motoE3p

 

[jnorth159]

If the Amazon ads version bootloader can't be unlocked, will there ever be a way to root it? I know people have had success with the Blu R1 HD and Moto G4 play prime variants.

 

[sd_shadow]

If the Amazon ads version bootloader can't be unlocked, will there ever be a way to root it? I know people have had success with the Blu R1 HD and Moto G4 play prime variants.

Rooting is Unlikely with a locked bootloader

Sent from my sailfish using XDA Labs

 

[andMego]

Why aren't we able to run a script from the phone to boot twrp since we can't get it flashed? Why do I need a PC every time if we have root?

 

[xtermmin]

Why aren't we able to run a script from the phone to boot twrp since we can't get it flashed? Why do I need a PC every time if we have root?

Because a version of TWRP built for the E4 hasn't been created yet. The version of TWRP for the G5+ just happens to be compatible enough to boot and root.

 

[andMego]

Because a version of TWRP built for the E4 hasn't been created yet. The version of TWRP for the G5+ just happens to be compatible enough to boot and root.

I know that, what I'm asking is, if I can normally use an app (kernel adiutor for example) to boot to twrp and flash something automatically, why can't I use another app to reboot to the bootloader and run fastboot boot twrp.img? When you update your phone it reboots to the bootloader and flashes the update...

 

[chi321]

Friends, moto e4 locked on Verizon has fcc id IHDT56WC1 and I'm totally noob. Can someone aware on how to find if this phone has GSM support could do so please? So we may close further to unlock it like moto e, e2 or rest Verizon models. Thanks.

 

[zoofie666]

What functions of the G5 TWRP fully work on the E4? Does backup and restore work fully? Are there any TWRP stock resources available? By stock resources I mean system backup, etc. I ask cause I'm waiting for stock firmware files to download and I can't yet test this for myself.

 

[vettejock99]

So I've been good and rooted for weeks and then I went to flash TWRP and re-root using Magisk. Magisk keeps failing now so I was going to start over from scratch but I don't want to pull the wrong firmware. My E4 is a XT1768 I got from Republic Wireless. Shows its a NA Retail version running NPQ26.69-41. Anyone know which file to pull? I'm guessing the CID 50 version vs. the AMZ CID 18 version, but I've had to flash the AMZ versions before to fix other non-Amazon Motos. Any help appreciated.

 

[andMego]

So I've been good and rooted for weeks and then I went to flash TWRP and re-root using Magisk. Magisk keeps failing now so I was going to start over from scratch but I don't want to pull the wrong firmware. My E4 is a XT1768 I got from Republic Wireless. Shows its a NA Retail version running NPQ26.69-41. Anyone know which file to pull? I'm guessing the CID 50 version vs. the AMZ CID 18 version, but I've had to flash the AMZ versions before to fix other non-Amazon Motos. Any help appreciated.

https://androidfilehost.com/?fid=889764386195915160

 

[vettejock99]

https://androidfilehost.com/?fid=889764386195915160

Thanks! That one worked great! Now to start over...

 

[andMego]

Thanks! That one worked great! Now to start over...

It takes me about two hours (I had to do it many times since I got this phone, since the original E4 I got had ghost touch issues so customer service made me factory reset it multiple times). I'm now on my second E4 but I'm thinking of getting a third, since the fingerprint sensor is quitting on me sometimes (completely ignoring touches, not just saying fingerprint not recognized, and the one touch navbar thing also not working).

 

[KyleBryant]

It takes me about two hours (I had to do it many times since I got this phone, since the original E4 I got had ghost touch issues so customer service made me factory reset it multiple times). I'm now on my second E4 but I'm thinking of getting a third, since the fingerprint sensor is quitting on me sometimes (completely ignoring touches, not just saying fingerprint not recognized, and the one touch navbar thing also not working).

I've actually been hearing about this quite a bit, kind of makes me glad mine doesn't have a finger print scanner.

Sent from my Moto E (4) using XDA Labs

 

[andMego]

...the fingerprint sensor is quitting on me sometimes (completely ignoring touches, not just saying fingerprint not recognized, and the one touch navbar thing also not working).

Restarting fixed this, no clue why.

 

[whtmgcwmn]

I don't see any threads that apply to the XT1765 (Metro PCS), searching finds no results, is there a way to root this phone?