[Help Thread][Moto E4] Ask Any Question, Noob Friendly (2017)

[JensenLegacy]

Qualcomm or not how do I tell

 

[madbat99]

Qualcomm or not how do I tell

I think the app CPU-Z will tell you. What's the model number (SKU in about phone)?

 

[JensenLegacy]

I think the app CPU-Z will tell you. What's the model number (SKU in about phone)?

Xt1765

 

[madbat99]

Xt1765

scroll through that list in your about phone section and see if it says Woods or Perry. Woods is mediatek, Perry is Qualcomm.
I think that's the MetroPCS version. Which would be Qualcomm.

 

[JensenLegacy]

scroll through that list in your about phone section and see if it says Woods or Perry. Woods is mediatek, Perry is Qualcomm.
I think that's the MetroPCS version. Which would be Qualcomm.

Thank u

 

[QuantumDecryption]

Sounds like a drivers issue
Moto Drivers, Firmware, RSD Lite, and other Unbricking Tools

Sent from my Gemini 4G using XDA Labs

If you have the phone booted into fastboot mode, use fastboot commands not adb.
I.e. fastboot devices
Fastboot flash
or you can use RSD lite to flash the whole firmware package.

Using Fastboot commands worked as I was using adb commands. RSD lite still didn't detect the phone but I used the Xml to batch converter on the site you linked and was able to have it install the factory Rom. Now I am just trying to get the phone to pass the safety net test. It is failing on CTS profile match.

 

[madbat99]

Using Fastboot commands worked as I was using adb commands. RSD lite still didn't detect the phone but I used the Xml to batch converter on the site you linked and was able to have it install the factory Rom. Now I am just trying to get the phone to pass the safety net test. It is failing on CTS profile match.

It's failing CTS profile on stock? It's usually a fingerprint mismatch on custom roms. Check here

RSD lite 6.2.4 works for me on Windows 10. That's the version on the site I linked. you also need to properly install the Motorola device drivers.

 

[mn1968]

It's failing CTS profile on stock? It's usually a fingerprint mismatch on custom roms. Check here

Fixed another issue for me...although I don't think I'll ever have a need to pass safety net for anything I use.

 

[madbat99]

Fixed another issue for me...although I don't think I'll ever have a need to pass safety net for anything I use.

You never know when passing safety net will come in handy. Like having your device show as certified in the Google Play Store settings. Certain apps will still show up for you. Whereas they won't if you don't show certified.

Glad I could help

 

[QuantumDecryption]

It's failing CTS profile on stock? It's usually a fingerprint mismatch on custom roms. Check here

RSD lite 6.2.4 works for me on Windows 10. That's the version on the site I linked. you also need to properly install the Motorola device drivers.

You are correct that it is on the stock Rom. I'll check out that link.

I reinstalled the Motorola drivers and it still didn't see my device in RSD lite 6.2.4. Fastboot devices and adb devices both see the phone, and device manager shows the drivers there fully updated like the screenshots show in one of the linked pages.

 

[madbat99]

You are correct that it is on the stock Rom. I'll check out that link.

I reinstalled the Motorola drivers and it still didn't see my device in RSD lite 6.2.4. Fastboot devices and adb devices both see the phone, and device manager shows the drivers there fully updated like the screenshots show in one of the linked pages.

Well that's a drag. RSD lite makes flashing these Moto devices super easy.
Glad you got it worked out. That last link will let you set the correct fingerprint if that's the issue.

 

[happymedium22026]

I have Android why is Safari showing up in my IP address details under user agent I share a Wi-Fi connection with my dad at home he has an iPhone could that be it

 

[madbat99]

Qualcomm or not how do I tell

Also, a small script can tell you

#!/system/bin/sh

cat /proc/cpuinfo

 

[TheLastAlphaUK]

Yo people hit me up on wa +380688968674 or my discord if ur stuck with anything at all.. https://discord.gg/FrTJpEf

 

[DB126]

Yo people hit me up on wa +380688968674 or my discord if ur stuck with anything at all.. https://discord.gg/FrTJpEf

Find it amusing this relatively new XDA member swoops in out of the blue, drops posts in multiple E4 threads (getting it wrong in several), claims he/she has experience with "hundreds" of ROMs yet states insufficient time to work through essential E4 details. But heck - if you "ur stuck with anything at all" jump over to a different social platform for access to the Android Oracle.

Lol.

 

[₥ike_grips]

Any way to bypass google frp im a noob watched many vids n can only get so far i have a moto e 4 verizon

Shortcut to ims app somewhere in the middle toggle "phone provisioned" and press home

 

[AceTheDolphinGuy]

N/A and can't boot to twrp

Hello

On my moto e4 I unlocked the boot loader and I loaded into twrp. I tryed installing liniage with opengapps but when I rebooted I get a screen that says N/A. And now I can't even boot into trwp using "fastboot boot twrp-3.2.3-0-condor.img" which worked before or installing twrp and pressing recovery mode without conecting it to my computer. I have tryed downloading diffrent twrp images and it still always go's to the N/A screen. Have a bricked my phone or is there a way to fix this

Thanks, Ace : )

 

[mn1968]

Hello

On my moto e4 I unlocked the boot loader and I loaded into twrp. I tryed installing liniage with opengapps but when I rebooted I get a screen that says N/A. And now I can't even boot into trwp using "fastboot boot twrp-3.2.3-0-condor.img" which worked before or installing twrp and pressing recovery mode without conecting it to my computer. I have tryed downloading diffrent twrp images and it still always go's to the N/A screen. Have a bricked my phone or is there a way to fix this

Thanks, Ace : )

The Moto E4 is either perry (Qualcomm) or Woods (MediaTek). Condor is the Moto E...so that is the wrong TWRP to begin with. You need to determine what your device is and download TWRP from either perry or woods sections.

Seeing N/A is normal once you flash TWRP. To make it go away, you could flash any logo.bin from here, or search THIS forum for others.

As far as not even booting, where did you get the Lineage ROM from? Is it also a Condor ROM? Before flashing TWRP & Lineage, did you consider making a backup of your current setup? Not sure it would have worked with the wrong TWRP, but that's besides the point - You need to BACKUP, BACKUP, BACKUP and PAY ATTENTION TO WHAT YOU ARE ACTUALLY FLASHING.

I'm not an expert but you may be able to restore the stock image (search the forums for how to do this and where to download). You may also be able to flash the correct TWRP and flash a ROM. I have not been in your situation so I don't know for sure. But it's what I would try.

Good luck!

 

[AceTheDolphinGuy]

The Moto E4 is either perry (Qualcomm) or Woods (MediaTek). Condor is the Moto E...so that is the wrong TWRP to begin with. You need to determine what your device is and download TWRP from either perry or woods sections.

Seeing N/A is normal once you flash TWRP. To make it go away, you could flash any logo.bin from here, or search THIS forum for others.

As far as not even booting, where did you get the Lineage ROM from? Is it also a Condor ROM? Before flashing TWRP & Lineage, did you consider making a backup of your current setup? Not sure it would have worked with the wrong TWRP, but that's besides the point - You need to BACKUP, BACKUP, BACKUP and PAY ATTENTION TO WHAT YOU ARE ACTUALLY FLASHING.

I'm not an expert but you may be able to restore the stock image (search the forums for how to do this and where to download). You may also be able to flash the correct TWRP and flash a ROM. I have not been in your situation so I don't know for sure. But it's what I would try.

Good luck!

I originaly got the rom and twrp from https://download.lineageos.org/ under the moto e section. I assumed it ment e4 and not just e, so thats how I got the wrong twrp and rom. I got the perry twrp and perry lineage and I got it all to work. Thank you so much for your help : )

 

[happymedium22026]

Is there any good apps like kin screen for Moto E4 that is a gesture that you can wave your hand over the proximity sensor