[Help Thread][ Moto G7 Plus ](2019) Ask Any Question, Noob Friendly

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roadrunnerray

New member
Aug 7, 2019
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Moto G7 Plus
2019


Please feel free to share issues, questions and offer help. Noob questions are welcomed.

It is always best to use the Thanks button , in lieu of simply posting "Thank you".

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Hope I am doing this correctly, did not see a place to post new thread.

I am a first time smart phone buyer and am looking at the MOTO G7. It will be used in the US and Panama therefore would want it unlocked.

Want to use it first with WiFi. When activating the phone can I bypass the SIM card request and just continue setting it up?

Thanks for any thoughts.
 

sd_shadow

Recognized Contributor
Sep 21, 2011
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Motorola Droid X2
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Hope I am doing this correctly, did not see a place to post new thread.

I am a first time smart phone buyer and am looking at the MOTO G7. It will be used in the US and Panama therefore would want it unlocked.

Want to use it first with WiFi. When activating the phone can I bypass the SIM card request and just continue setting it up?

Thanks for any thoughts.
Yes just select skip.

Sent from my PH-1 using XDA Labs
 

arachniac1

Member
May 23, 2016
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Tampa, Fl
For the external memory card, would a microSD card work? And what size sim card does the G7 Plus use? Can I just pull mine out of my OP3T and pop it in? (can't recall if op3t is a micro or a nano) Thanks.
 
Last edited:

maciocho

Senior Member
Oct 15, 2013
108
27
58
Wrocław
Hi All!
Has anyone of you been able to successfully re-lock the G7 Plus' bootloader?
For me, no matter what I'd tried, it will keep on informing that the device has loaded a different operating system and the verity check is stuck on disabled.
Thanks in advance!
 

Lepenguini

New member
May 2, 2020
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Hey was wondering if anyone can link a guide or respond with a guide on how to unlock Bootloader and root my device. XT1965-2 RETLA QPWS30.61-21-9
I've been jumping forum to forum only gathering bits of info here and there but nothing specific. Not I accidentally updated to the latest security patch not sure if that will affect me. If anyone could help that would be great.
 

digitaljeff

Senior Member
Sep 3, 2009
544
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Vancouver
Hey was wondering if anyone can link a guide or respond with a guide on how to unlock Bootloader and root my device. XT1965-2 RETLA QPWS30.61-21-9
I've been jumping forum to forum only gathering bits of info here and there but nothing specific. Not I accidentally updated to the latest security patch not sure if that will affect me. If anyone could help that would be great.
I recommend reading the lineage wiki page linked to on the lineage 17.1 thread in the roms forum as well users experience there on the flashing process .

If you want TWRP instead of lineage recovery you can grab that from twrps website. If you want to stay with stock ROM just following the instructions provided on lineages website or in the thread I mentioned and just omit flashing a ROM and just flash magisk instead.

Don't be afraid of messing something up if it doesn't work the first time as there is always ways to go back, and sometimes messing up is the best way to learn.

As there is plenty of information posted in these forums I don't think another guide is needed really, it just takes a little reading to get going and the lineage wiki is the best place to start.
 
Last edited:

purpleferris

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Jun 27, 2020
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Hi everyone,

I am terribly sorry if this is already somewhere to be found, my query didn't give me any results.
I received a new G7 Plus, and I would like to flash lineage.

I enabled OEM unlocking in the phone,
but when I boot in fastboot flash mode, it says

"oem_locked"

When I try to enter the command "fastboot oem get_unlock_data",

I receive the ERROR:

(bootloader) slot-counttas: not found
(bootloader) slot-suffixe: not found
(bootloader) slot-suffi: not found
...
FAILED (remote: unknown command)
finished. total time: 0.000s

Do you have any ideas how I can fix this?

Thank you very very much!
 

sd_shadow

Recognized Contributor
Sep 21, 2011
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Motorola Droid X2
Motorola Droid 3
Hi everyone,

I am terribly sorry if this is already somewhere to be found, my query didn't give me any results.
I received a new G7 Plus, and I would like to flash lineage.

I enabled OEM unlocking in the phone,
but when I boot in fastboot flash mode, it says

"oem_locked"

When I try to enter the command "fastboot oem get_unlock_data",

I receive the ERROR:

(bootloader) slot-counttas: not found
(bootloader) slot-suffixe: not found
(bootloader) slot-suffi: not found
...
FAILED (remote: unknown command)
finished. total time: 0.000s

Do you have any ideas how I can fix this?

Thank you very very much!
Could be several different things.
Which adb version
Code:
adb version
My is a few months old
Android debug bridge version 1.0.4 1
Version to 29.0.6-6198805
If it's older than that download a newer version.

Does fastboot devices work?

Code:
 fastboot devices
Should get device s/n followed by fastboot

Could try factory reset or reflash firmware with LMSA Flash Rescue
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714

Sent from my ali using XDA Labs
 

purpleferris

New member
Jun 27, 2020
4
0
0
Hi!

fastboot devices works well, but every other command results in this failure

I tried both WIN10 and Debian 10:

debian:
Android Debug Bridge version 1.0.39
Version 1:8.1.0+r23-5

Windows:
Android Debug Bridge version 1.0.32
Revision eac51f2bb6a8-android

So I'll try to update and check again. Thank you!
 

purpleferris

New member
Jun 27, 2020
4
0
0
Could be several different things.
Which adb version
Code:
adb version
My is a few months old
Android debug bridge version 1.0.4 1
Version to 29.0.6-6198805
If it's older than that download a newer version.

Does fastboot devices work?

Code:
 fastboot devices
Should get device s/n followed by fastboot

Could try factory reset or reflash firmware with LMSA Flash Rescue
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714

Sent from my ali using XDA Labs

So I downloaded the newest platform tools and it appeared to work. The error message is not there anymore.
I also downloaded the firmware upgrades.
However, now it seems like my terminal is unresponsive. I entered the command
Code:
fastboot oem get_unlock_data
and nothing happens. I don't get an error message or anything. My cursor jumped in the middle of the line below the command, and then nothing happens.
Do you have any other idea?

I just read that it is important to have a google account, which I don't. Is that a necessary requirement?
 
Last edited:

purpleferris

New member
Jun 27, 2020
4
0
0
Not that I know of., Did you check Dev options after flashing firmware?

I cannot flash the firmware, either. It says

"failed to match the connected device. Reconnect the device, then try again."

It downloaded some file, but it says it is not able to flash.

I guess I will just return it and try a different device. But thank you for your help!
 

Sunshinecoffey1207

New member
Jul 22, 2020
1
0
0
TMobile revvl plus

Does any one know if these app or mods etc work on revvl plus cuz they r same phone? I've not got root or bootloader to work yet and I've tried a bunch of them. Also how do u change IMEI without root since I can't find 1 that works. Thanks
 

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  • 1
    Hi everyone. I'm having trouble with my phone.

    I flashed the official firmware and relocked the bootloader (using fastboot oem lock) and everything went fine, but now my device won't boot. It just displays the logo.

    I can't flash new firmware because my bootloader is locked and I can't unlock the bootloader because I can't access the developer settings to enable unlocking.

    Anyone know a way around this?
    What does getvar all say?
    Code:
    fastboot getvar all
    1
    Hi shadow, here is the output:

    Code:
    (bootloader) kernel: uefi
    (bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-210129
    (bootloader) product: lake
    (bootloader) board: lake
    (bootloader) secure: yes
    (bootloader) hwrev: PVT
    (bootloader) radio: LATAM
    (bootloader) storage-type: eMMC
    (bootloader) emmc: 64GB MICRON S0J9K8 RV=08 PV=10 FV=0000000000000004
    (bootloader) ufs: N/A
    (bootloader) ram: 4GB MICRON LP4 DIE=16Gb M5=FF M6=04 M7=10 M8=10
    (bootloader) cpu: SDM636 1.0 (1)
    (bootloader) serialno: ZY225DCN6T
    (bootloader) cid: 0x0032
    (bootloader) channelid: 0x1a
    (bootloader) uid: A6905784
    (bootloader) securestate: flashing_locked
    (bootloader) verity-state: disabled (0)
    (bootloader) iswarrantyvoid: yes
    (bootloader) max-download-size: 536870912
    (bootloader) reason: Volume down key pressed
    (bootloader) imei: 352183100752664
    (bootloader) meid:
    (bootloader) date: 03-25-2019
    (bootloader) sku: XT1965-2
    (bootloader) carrier_sku: XT1965-2
    (bootloader) battid: SNN5989A
    (bootloader) battery-voltage: 3937
    (bootloader) iccid:
    (bootloader) cust_md5:
    (bootloader) max-sparse-size: 268435456
    (bootloader) ro.build.fingerprint[0]: motorola/lake_n/lake_n:10/QPWS30.6
    (bootloader) ro.build.fingerprint[1]: 1-21-18-7/fac4a:user/release-keys
    (bootloader) poweroffalarm: 0
    (bootloader) ro.build.version.full: <not found>
    (bootloader) ro.build.version.qcom: LA.UM.8.2.r1-04300-sdm660.0
    (bootloader) version-baseband: <not found>
    (bootloader) kernel.version[0]: Linux version 4.4.192-perf+ ([email protected]
    (bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
    (bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Fri J
    (bootloader) kernel.version[3]: an 29 09:20:56 CST 2021
    (bootloader) git:abl: MBM-3.0-lake_retail-38523c9489-210129
    (bootloader) git:xbl: MBM-3.0-lake_retail-efaf0cccb-210129
    (bootloader) git:pmic: MBM-3.0-lake_retail-efaf0cccb-210129
    (bootloader) git:rpm: MBM-3.0-lake_retail-0dc899d-210129
    (bootloader) git:tz: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:hyp: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:devcfg: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:cmnlib: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:cmnlib64: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:keymaster: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:prov: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) git:storsec: MBM-3.0-lake_retail-3da76fb4f-210129
    (bootloader) frp-state: protected (77)
    (bootloader) ro.carrier: retar
    (bootloader) current-slot: a
    (bootloader) running-bl-slot: _a/_a
    (bootloader) running-boot-lun: 0
    (bootloader) slot-count: 2
    (bootloader) slot-successful:_a: no
    (bootloader) slot-successful:_b: no
    (bootloader) slot-unbootable:_a: no
    (bootloader) slot-unbootable:_b: no
    (bootloader) slot-retry-count:_a: 5
    (bootloader) slot-retry-count:_b: 0
    all: listed above
    Finished. Total time: 0.194s
    Did you use firmware from this folder RetAR?
    https://mirrors.lolinet.com/firmware/moto/lake/official/RETAR/

    This is a problem
    Code:
    (bootloader) version-baseband: <not found>
    (bootloader) ro.build.version.full: <not found>
    Where did you get the flash commands? ones someone else posted or direct from flashfile.xml?
    1
    Yes I did use the last one from RETAR. (Last one meaning the newest one from 2021.)

    Also, the commands I got from a website, and they are as follow:

    Code:
    fastboot getvar max-sparse-size
    fastboot flash partition gpt.bin
    fastboot flash bootloader bootloader.img
    fastboot flash modem NON-HLOS.bin
    fastboot flash fsg fsg.mbn
    fastboot erase modemst1
    fastboot erase modemst2
    fastboot flash bluetooth BTFM.bin
    fastboot flash dsp dspso.bin
    fastboot flash boot boot.img
    fastboot flash dtbo dtbo.img
    fastboot flash system system.img_sparsechunk.0
    fastboot flash system system.img_sparsechunk.1
    fastboot flash system system.img_sparsechunk.2
    fastboot flash system system.img_sparsechunk.3
    fastboot flash system system.img_sparsechunk.4
    fastboot flash system_b system_b.img_sparsechunk.0
    fastboot flash system_b system_b.img_sparsechunk.0
    fastboot flash vendor vendor.img_sparsechunk.0
    fastboot flash vendor vendor.img_sparsechunk.1
    fastboot flash oem oem.img
    fastboot flash oem_b oem_other.img
    fastboot erase carrier
    fastboot erase userdata
    fastboot erase ddr
    fastboot flash logo logo.bin
    fastboot oem lock
    fastboot reboot

    First time around it booted fine. Then, when I added fastboot oem lock everything went wrong.
    Relocking moto bootloaders have been pretty risky lately.
    If you have an old Windows 7 PC try RSD Lite
  • 3
    What telegram groups is that?

    t.me/g7plus

    t.me/motog7plus

    Although there is not much activity on them for now.
    2
    Just exported the Hardware info from my Moto G7+
    2
    Could you please take a screenshot of the "camera" tab in "hardware info"? The txt file doesn't seem to have the sensors.

    To be honest, I didn't see anything about the camera sensor in there, so I downloaded another app and it said something about my firmware beeing locked
    Check this attached file
    2
    Here a 'snapshot'

    Good to see you again and thanks for the shots!
    I ordered an international model and should have it on Tuesday.

    I see that Vache joined two G7 Plus telegram groups, maybe he'll get into developing for it. Hope to see TWRP for it fairly soon.

    Recombu full review (4.5/5):
    Moto G7 Plus Review | Worth the price bump?

    GSMArena review:
    Moto G7 Plus review
    2
    Here a 'snapshot'
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