[Help Thread][Moto Z](2016) Ask Any Question, Noob Friendly

sd_shadow

Recognized Contributor
Sep 21, 2011
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South Dakota
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[SIZE=+2]This thread has been created
for
Questions & Answers/Troubleshooting
[/SIZE]​
[SIZE=+2]Specific to[/SIZE]

Moto Z


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Last edited:

cathoderey

New member
Jul 24, 2016
1
0
0
Chatsworth, CA
Noob with a question.

I'm curious about the Moto Z's compatibility with magnetic mounts like the Tech Matte MagGrip. I know that the Moto Mods use magnets to stay in place, but do they interfere with magnetic mounts? Is there space to slip the MagGrip plate (or similar) between the phone and a Style Mod? Would the plate even work through a Style Mod (or a Battery Mod for that matter)? Should I have posted this in the Moto Z accessories board? I'm hoping that since the Z seems to be in hands of reviewers they might have magnetic mounts as well they can test it out on; (and further hoping those reviewers are going to see this question and answer it)? Did I totally mess up on that usage of a semicolon? Oh man, am I rambling?

Thanks in advance.
 

nesgcmx

Member
Dec 29, 2012
26
1
0
México DF
Hello to everyone, i have a issue and hope you can help me, I bought a Moto Z with AT&T in Mexico, but I want to use the phone with the chip of another carrier, how I can do this? I thought that maybe installing a retail rom could be but, I do not know if it is possible to replace the rom at&t, I have already unlocked the bootloader following the istructions on motorola's site.


In advance thank you very much, I'll be waiting for your answers
 

juliospinoza

Senior Member
Jan 9, 2012
768
323
0
Tepic
Hello to everyone, i have a issue and hope you can help me, I bought a Moto Z with AT&T in Mexico, but I want to use the phone with the chip of another carrier, how I can do this? I thought that maybe installing a retail rom could be but, I do not know if it is possible to replace the rom at&t, I have already unlocked the bootloader following the istructions on motorola's site.


In advance thank you very much, I'll be waiting for your answers
nop, flashing another firmware than original won't unlock the SIM. You will have to wait till some pages, like simunlock or similar will find the way to unlock it, and pay for the code. Here in Mexico there's a law that if you buy your phone in cash you carrier (AT&T in your case) have to unlock it for free. If your phone is in contract or subsidized you have to wait till the end of your contract. here, you can read all about it http://www.poderpda.com/editorial/nom-184-scfi-2012-liberando-tu-equipo-por-ley/
PS. Try to sell it and buy it on Amazon, mine is SIM unlocked and Double SIM ready!!!!
 

kenbrownstone

Senior Member
Feb 12, 2013
1,437
369
113
Does anyone here play WWE SUPERCARD? This game allows me to play for a couple of minutes then freezes up my MOto Z force..When it does it automatically reboots the phone ..Just wondered if it did it to the MOTO Z version too...If not I might try to trade someone ..

Sent from my XT1650 using Tapatalk
 

HelloMoto777

Member
Nov 16, 2016
15
1
0
Procesor and gpu

Hey everyone, got a UK model xt1650-03 moto z I bought from eBay, and after running CPU-Z I found that my CPU max clock speed is at 1,82 GHz, while I've seen videos on YouTube with Verizon versions showing 2,15 GHz, GPU is off too, on Erica Griffin's video she has it at 624 MHz, but mine is only 510, so I wonder if I'm the only one or if it's a common thing that UK phones are underclocked, so please check for your self and share the info here, really interested in what is this all about. Yeah and by the way, is it just me or scrolling in play market is just awful on these phones?
 
Last edited:

SzLaszlo

Member
Feb 4, 2014
8
0
21
Hello,
I bought an almost new, opened box xt1650-03 dual sim version, which unfortunately doesn't fully work with our home wifi internet access (while our other three android devices don't have any problem):
Setting up the phone it asks for mobile net and wifi (as usual). I set up home wifi access, and then nothing: timeout error, it cannot connect to google services (to set up my personal google account with my address & pw). I only can skip it. But while Play Store & orher services are not working with Moto Z, browsing with Chrome working.
I also have access to a wifi network that has very weak signal at home (same ISP: client's who share their router - not their bandwidth - with other clients: so we can get access even in other towns where another client of the ISP who share it's router - but no one allowed to use this other service on his/her own home router hence the weak signal).
So with that wifi access, the Play Store works. But that's a weak signal as comes from the neighbors routers, almost useless.

Tried most of the things I found, none worked: hard resetting, formatting cache partition, deleting app cache, restoring to original version, etc. (cannot root it because of warranty loss, so the obvious ROM change N/A this time), still have the problem: while I can browse with Chrome fine, Google Play Store, and services or apps that rely on that, not working.
Build: MPL24.246-45
My old Moto G (falcon with nougat 7.1) works flawlessly, Nexus 7, PC, laptop, etc. works too, just the XT1650 has the problem...
Thanks for any clues!
 

stylazation

Senior Member
May 4, 2011
147
23
0
lahore
Hello,
I wanted to ask that could MODEL NO MOTO Z FORCE(XT1650-4)DUAL SIM.3GB DDR4 RAM.32GB*be bootloader unlocked. I guess it's Verizon or may be not. Someone is selling that but it says not for sale on front. Not sure what to do. Kindly guide.





Sent from my LG-H815 using Tapatalk
 

enetec

Senior Member
May 30, 2014
833
252
83
Italians do it better... ;)
Hey everyone, got a UK model xt1650-03 moto z I bought from eBay, and after running CPU-Z I found that my CPU max clock speed is at 1,82 GHz, while I've seen videos on YouTube with Verizon versions showing 2,15 GHz, GPU is off too, on Erica Griffin's video she has it at 624 MHz, but mine is only 510, so I wonder if I'm the only one or if it's a common thing that UK phones are underclocked, so please check for your self and share the info here, really interested in what is this all about. Yeah and by the way, is it just me or scrolling in play market is just awful on these phones?
http://forum.xda-developers.com/moto-z/how-to/moto-z-clocked-2-15-naahh-1-82-naahh-1-t3502389

---------- Post added at 11:47 PM ---------- Previous post was at 11:45 PM ----------

Hello,
I bought an almost new, opened box xt1650-03 dual sim version, which unfortunately doesn't fully work with our home wifi internet access (while our other three android devices don't have any problem):
Setting up the phone it asks for mobile net and wifi (as usual). I set up home wifi access, and then nothing: timeout error, it cannot connect to google services (to set up my personal google account with my address & pw). I only can skip it. But while Play Store & orher services are not working with Moto Z, browsing with Chrome working.
I also have access to a wifi network that has very weak signal at home (same ISP: client's who share their router - not their bandwidth - with other clients: so we can get access even in other towns where another client of the ISP who share it's router - but no one allowed to use this other service on his/her own home router hence the weak signal).
So with that wifi access, the Play Store works. But that's a weak signal as comes from the neighbors routers, almost useless.

Tried most of the things I found, none worked: hard resetting, formatting cache partition, deleting app cache, restoring to original version, etc. (cannot root it because of warranty loss, so the obvious ROM change N/A this time), still have the problem: while I can browse with Chrome fine, Google Play Store, and services or apps that rely on that, not working.
Build: MPL24.246-45
My old Moto G (falcon with nougat 7.1) works flawlessly, Nexus 7, PC, laptop, etc. works too, just the XT1650 has the problem...
Thanks for any clues!
http://forum.xda-developers.com/moto-z/how-to/wi-fi-issue-how-to-solve-t3501522
 

sd_shadow

Recognized Contributor
Sep 21, 2011
16,715
7,581
253
South Dakota
goo.gl
Hello,
I wanted to ask that could MODEL NO MOTO Z FORCE(XT1650-4)DUAL SIM.3GB DDR4 RAM.32GB*be bootloader unlocked. I guess it's Verizon or may be not. Someone is selling that but it says not for sale on front. Not sure what to do. Kindly guide.





unlikely that bootloader can be unlocked.
power off, hold volume down button, power on
what does bootloader screen say?

Sent from my sailfish using XDA Labs
 

sikh80

Member
Apr 22, 2011
7
1
0
Has anyone had issues with android file transfer to transfer music from a macbook to the moto z? I can't seem to get transfer anything to the moto z. Whenever the transfer starts i immediately get an error message that says

"Can't Access Device Storage. If your device's screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable."

Device was already unlocked and switched to MTP
 
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PiousInquisitor

Senior Member
Aug 10, 2014
1,535
779
0
Has anyone had issues with android file transfer to transfer music from a macbook to the moto z? I can't seem to get transfer anything to the moto z. Whenever the transfer starts i immediately get an error message that says

"Can't Access Device Storage. If your device's screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable."

Device was already unlocked and switched to MTP
Enable USB debugging in developer options and try again.

Sent from my XT1650 using Tapatalk
 

shuvadeep

Senior Member
Feb 24, 2008
143
12
0
Bangalore
Has anyone had issues with android file transfer to transfer music from a macbook to the moto z? I can't seem to get transfer anything to the moto z. Whenever the transfer starts i immediately get an error message that says

"Can't Access Device Storage. If your device's screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable."

Device was already unlocked and switched to MTP
Are you getting a prompt which asks you to allow the connection with the computer?
Do allow this connection so that you can copy/transfer files.
 

luninar

New member
Nov 25, 2016
1
0
0
I suspect I've found the answer to this already, but maybe I overlooked something simple. I have an eye condition and I need to be able to dim my phone in low light we'll beyond normal capabilities. I just got the Moto Z and love everything about it except the capacitive buttons, which cause me some serious pain in low light. I have a Verizon phone, so the bootloader is locked down, but I was hoping someone knows of an app that might trick those buttons into dimming.
 

Manish54

Senior Member
May 14, 2011
295
76
0
New Orleans
What is a force encryption, and what does it do?
There is the head for this in the ROM section, and I'm not able to root my device. Is there something to do with this?
 

supacrazyguy42

Senior Member
Feb 18, 2012
86
17
0
I suspect I've found the answer to this already, but maybe I overlooked something simple. I have an eye condition and I need to be able to dim my phone in low light we'll beyond normal capabilities. I just got the Moto Z and love everything about it except the capacitive buttons, which cause me some serious pain in low light. I have a Verizon phone, so the bootloader is locked down, but I was hoping someone knows of an app that might trick those buttons into dimming.
I tried a couple apps (make sure they didn't require root) Best solution I could find was using Screen filter / Twilight with GMD Full Screen Immersive.

https://play.google.com/store/apps/details?id=com.gmd.immersive

Far from perfect but when the Navbar is minimised Twilight works on the whole screen. So only bright lights when you need to use a button rather than all the time, hope this helps.