[Help Thread][ Moto Z3 Play](2018) Ask Any Question, Noob Friendly

[sd_shadow]

[SIZE=+2]This thread has been created
for
Questions & Answers/Troubleshooting[/SIZE]​

[SIZE=+2]Specific to[/SIZE]

Moto Z3 Play ​

Please feel free to share issues, questions and offer help. Noob questions are welcomed.

It is always best to use the Thanks button , in lieu of simply posting "Thank you".

Please keep discussion focused, on questions pertaining to this Device

List of supporters

...
...
...
...​

To those seeking help: Please don't bombard the supporters with PMs asking for help. Instead, ask your question here in the thread so others can benefit from the solution to your problem as well. If you want to be sure someone particular gets notified of your question, put his / her username directly after an @.
If you have ROM related questions, post in the relevant ROM Q&A thread (if there is one) or directly in the ROM development thread. Thank you!

Supporters: If you want to be put on or off the list, just make a request here in the thread!
Before posting anything, I strongly advise you to read

• Forum Rules
• [GUIDE] - XDA New User Guide - Getting started on XDA
• XDA Tour
• FAQs for Device Thread link
• Index for Device Thread Link

Please look for a similar thread when visiting another device forum.
If you would like to create a [Help Thread] please Click Here.
​

 

[sd_shadow]

I'm not planning on adding every Rom or Mod,
but if you have a suggestion for other links
Please post them here.

FAQs

• Links to Firmware & OTA & TWRP & Magisk & Bootloader - Z3 PLAY BECKHAM (All Variants) by heynando
• UnLocking the Bootloader
  
• ReLocking the Bootloader
  
• [Fixing] Baseband <not found> / IMEI=0 / No Network After Flash / Issues
  
  
• Fixing your Moto stuck in Qualcomm QHSUSB_Bulk or qloader mode
  • How to restore a bricked Z3 Play by rocktone
  • https://mirrors.lolinet.com/firmware/moto/beckham/blankflash
• Using Lenovo's MOTO Smart Assistant to Update/Repair/Backup
  

Custom Roms/Recovery/Root/

• 
  
  

Firmware

• https://mirrors.lolinet.com/firmware/moto/
  
  

Specs
https://www.phonearena.com/phones/Motorola-Moto-Z3-Play_id10862

Motorola One Power and Moto Z3 Play get official TWRP

 

[madkrizzle]

lineage OS

i cant post the link but apparently there's a lineage OS android 9.0 rom out for beckham. this could even be old news as well, if so i apologize.

it can be found in the cyanogenmods forums.

not sure if anyone has tried it but when i flash it i get "pixel experience wizard keeps closing" error upon bootup. perhaps i used the wrong gapps but not sure yet...
im using the 1929-4 btw

this has been the most finicky phone as far as flashing etc is concerned i've ever encountered.

 

[jrummy¿]

Lol

 

[joeb690]

Hi guys, my wife has the Moto Z3 play and suddenly the video quality has become very poor and grainy, any ideas, I cleared data and restarted the phone with no luck, I also installed the modded gcam app and this is also poor quality. The phone is only 5 weeks old and is undamaged. Any help would be appreciated.

 

[jrummy¿]

My bf is a computer programmer. He's done SOMETHING to my z3 in which I ABSOLUTELY cannot get it rooted. Steps please for stubborn problems....KEY WORD.....

 

[Dk2377]

Has anyone got the z3 messi rooted ? If so how? I know its probably on here somewhere but I haven't found it. Any help would be greatly appreciated.

 

[jrummy¿]

Green screen on Z3 after downloading Kingroot. Bits not quite done yet. What should I do?

---------- Post added at 01:06 PM ---------- Previous post was at 01:05 PM ----------

Partial ly green.

---------- Post added at 01:06 PM ---------- Previous post was at 01:06 PM ----------

Green screen on Z3 after downloading Kingroot. Bits not quite done yet. What should I do?

---------- Post added at 01:06 PM ---------- Previous post was at 01:05 PM ----------

Partial ly green.

Partially

---------- Post added at 01:11 PM ---------- Previous post was at 01:06 PM ----------

Fixed it. Thank you.

---------- Post added at 01:13 PM ---------- Previous post was at 01:11 PM ----------

Settings, typed in the search bar color correction.

 

[alanz0r]

I need a blankflash or something to fix the "flash permission failure" in adb
at all i cannot boot in twrp because of this error, when i try the system send me "your device is corrupt, it can't be trusted and will not boot" and twrp boot fail
Also if someone can send me at least the motorola stock recovery file maybe i can flash this via adb
ty

 

[shonmac11]

My Z3 Play still haven't received the pie update. Is it because I have the Amazon prime variant?

 

[PanTheNoob]

My Z3 Play still haven't received the pie update. Is it because I have the Amazon prime variant?

Maybe, but have you gone into the settings and tried to install it manually?

 

[NYMetsFan618]

Noob Question

Hello,

I have the Moto Z3 Play XT1929-4 with Android 8.1.0

I would like to root my phone without erasing anything if possible.

Is there a simple , easy to follow tutorial applicable to my phone / Android version? I tried searching the forum but could not find anything specific.

I tried Kingroot and Kingoroot apks on my phone and neither worked. I am totally fine using my PC to do this.

My goal is to be able to work with my Waze voices but I cannot access the Data folder unless my phone is rooted so I don't need anything fancy.

Any help is appreciated.

Thank you !

 

[KReasy]

I have been off XDA for a few years. I recently got a Verizon Moto Z3 put onto another carrier other than Verizon, It is working well but I am curious if I would be able to Flash a Stock Non Bloated Rom (likely a Verizon rom Id assume, since its a Verizon phone originally) to the device with out affecting its port over... please provide any help you may be able to. Phone was taken from Verizon and moved to Metro by Tmobile. If you need additional details please ask.
I am familiar with Odin and the Flashing process, just a few yearas out of practice.

Thanks

 

[xiinc37]

What's the sku for the bootloader unlockable model? Is it XT1929-4? I'm about to pick one of these up and I want to get the right one.

 

[rkey1000]

So to my understanding since I happened upon the Verizon variant of the z3 I'm pretty much screwed as far as unlocking the bootloader and rooting this bad boy huh.

 

[sd_shadow]

So to my understanding since I happened upon the Verizon variant of the z3 I'm pretty much screwed as far as unlocking the bootloader and rooting this bad boy huh.

You can always try Motorola unlocking page
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
But if it was bought through Verizon it's not likely.

Sent from my mata using XDA Labs

 

[rkey1000]

Ya I tried that first thing. Pulled the bootloader code from the phone and ran it but it's not eligible to be unlocked. Some one told me patching the boot.img file with magisk would give root but with a picked bootloader I'm kinda weary of trying it.

 

[sd_shadow]

Ya I tried that first thing. Pulled the bootloader code from the phone and ran it but it's not eligible to be unlocked. Some one told me patching the boot.img file with magisk would give root but with a picked bootloader I'm kinda weary of trying it.

You are not rooting with a locked bootloader.

Sent from my mata using XDA Labs

 

[wanb1i]

Afraid to Update to Pie?

So I bought 2 XT1929-4 Z3's, one for me & one for my wife. I did all theuupdates (ota) & rooted it w/Magisk. All was well until I went to use the camera. It just wouldn't work, ever. So I unrooted & returned it. I'm now using the one I got for my wife and I'm scared to accept the Pie OTA because of my first experience. This phone works great & I haven't unlocked it or rooted it. I don't want to ruin this one too.
can anyone tell me if they've done this OTA without issues?

 

[t_jay17]

Lately my phone is sluggish. When I open an app it is a delay of about a minute and when playing a game it constantly freezes and all apps give a pop up message of the app is not responding to wait or close the app. Is there any way to fix this?