1) Using Win10 i can see the following (see attachment. Translate: driver is unavailable)First, is your PC recognizing the phone when you connect it? Second, when plugging it when fully off, does it boot to the "offline charging" state? (Showing the charge percentage with phone still off)
Third, were you on stable or Open Beta software?
2) No react to churgeing
3) Stable version. lust update till 1.7
Is Hard reset and wipe data the same fou our phone?