help!unable to unlock because of missing the 9999.zip

[dugu1248]

When I click the unlock took ,it just reboot, another factory reset didn't happen, I don't know why?
Factory reset cannot solve it. I am crying ,what should I do?

 

[adwinp]

Factory reset cannot solve it. I am crying ,what should I do?

Factory reset helps - the message still appears, but unlock will proceed when you ignore the popup & continue.
Did you flash UL-Z016-WW-4.12.40.9999-user.zip beforehand?

 

[dugu1248]

Factory reset helps - the message still appears, but unlock will proceed when you ignore the popup & continue.
Did you flash UL-Z016-WW-4.12.40.9999-user.zip beforehand?

Yes, nothing happened

 

[sebastiandg7]

Yes, nothing happened

What procedure did you follow?

 

[Chaosruler]

What procedure did you follow?

recommanding this little guide
https://forum.xda-developers.com/showthread.php?t=2780696

 

[dugu1248]

What procedure did you follow?

Adwinp's ，unlock failed, I don't know why

 

[pd2002]

screenshot please

 

[Chaosruler]

Adwinp's ，unlock failed, I don't know why

download this (lockscreen unlocker) and this
(the folder is filled with TWRP images, download the one specific to your device, namely Z016D)

now shut down your phone
press the power button and the volume up button
walla... wellcome to fastboot mode...
connect your phone with USB cable to your PC
download android SDK tools and go to the containing folder of the SDK tools
if you reached that folder, you should see a file named fastboot.exe there... good we are going to use it
press shift and right mouse key on that folder and you should see "open a terminal here" option, press it
a black window will open up, welcome to CMD window, you are back to the 80's
move the downloaded twrp img to that folder and rename it twrp, now it should be named twrp.img
now type in that black window "fastboot boot twrp.img", you didn't flash anything, your phone just booted the twrp software temproarily... now considering that your bootloader is unlocked, it should be possible to use that command.... now navigate to mount screen and turn on MTP, move the zip file to the phone memory, navigate to install screen and flash that zip, it should erase lock screen configuration on your device, meaning your device won't have a password on next boot, congrats you hacked your own device, reboot your device on reboot screen

 

[dugu1248]

download this (lockscreen unlocker) and this
(the folder is filled with TWRP images, download the one specific to your device, namely Z016D)

now shut down your phone
press the power button and the volume up button
walla... wellcome to fastboot mode...
connect your phone with USB cable to your PC
download android SDK tools and go to the containing folder of the SDK tools
if you reached that folder, you should see a file named fastboot.exe there... good we are going to use it
press shift and right mouse key on that folder and you should see "open a terminal here" option, press it
a black window will open up, welcome to CMD window, you are back to the 80's
move the downloaded twrp img to that folder and rename it twrp, now it should be named twrp.img
now type in that black window "fastboot boot twrp.img", you didn't flash anything, your phone just booted the twrp software temproarily... now considering that your bootloader is unlocked, it should be possible to use that command.... now navigate to mount screen and turn on MTP, move the zip file to the phone memory, navigate to install screen and flash that zip, it should erase lock screen configuration on your device, meaning your device won't have a password on next boot, congrats you hacked your own device, reboot your device on reboot screen

not this problem