HELP with drivers

WOrld1

Senior Member
Apr 10, 2016
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61
0
i was reluctant to post this here but after several attempts and a lot of googling I gave up
a few days ago my phone stopped working on my pc
i`ve tried all the solutions from this guide and a lot more
https://www.wiknix.com/usb-device-not-recognized/

no success.
when i connect it, it charges but that` it
i dont know if its a faulty cable or something got corrupted
Do you have Windows 10? It's a recent and know bug, if so I have a workaround until it's fixed (maybe it's already)
 

WOrld1

Senior Member
Apr 10, 2016
255
61
0
yes, its windows 10
please share with me :)
I followed this simple guide to have mtp working, some people say don't work but for me worked:



(1) Go to C:\Windows\INF

(2) Type "wpdmtp.inf"* in search bar provided to the right of the address bar in Windows 10.

(3) Once you found it, just right click on it and select install. It will take a very few seconds.

(4) Connect your device to the pc.

*You can also not include .inf, you will find that file because is the only one.


Tell me if works, also I copied to my desktop to use step 4 when need it

After that my phone (Moto X), my brother's phone (Moto g) and my mother's phone (samsung J3 '16) are read again by my pc
 
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keikun007

Senior Member
Jun 23, 2011
233
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0
Belo Horizonte
I followed this simple guide to have mtp working, some poeole say don't work but for me worked:



(1) Go to C:\Windows\INF

(2) Type "wpdmtp.inf"* in search bar provided to the right of the address bar in Windows 10.

(3) Once you found it, just right click on it and select install. It will take a very few seconds.

(4) Connect your device to the pc.

*You can also not include .inf, you will find that file because is the only one.


Tell me if works, also I copied to my desktop to use step 4 when need it

After that my phone (Moto X), my brother's phone (Moto g) and my mother's phone (samsung J3 '16) are read again by my pc
thanks
it didnt work but im suspecting on a faulty cable/usb port (on the phone)
ill try to get a new cable and try again.
cherrs
 

WOrld1

Senior Member
Apr 10, 2016
255
61
0
thanks
it didnt work but im suspecting on a faulty cable/usb port (on the phone)
ill try to get a new cable and try again.
cherrs
I also found this alternative guide for you this no your cable and/or USB port is ok:

If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"
 

keikun007

Senior Member
Jun 23, 2011
233
29
0
Belo Horizonte
I also found this alternative guide for you this no your cable and/or USB port is ok:

If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"
it worked without doing this, just plugged it back and voila.
thanks a lot!!!!!!!! (it was the first suggestion that worked)

now i can finally unlock this thing
 

WOrld1

Senior Member
Apr 10, 2016
255
61
0
it worked without doing this, just plugged it back and voila.
thanks a lot!!!!!!!! (it was the first suggestion that worked)

now i can finally unlock this thing
Ah you don't already unlocked BL? However after first method you need to unplug and plug again your phone maybe it's that why not worked in the beginning.
 

keikun007

Senior Member
Jun 23, 2011
233
29
0
Belo Horizonte
Unlocking BL succeed?
not yet, the driver issue is fixed but i do believbe my usb port is loose, so when i try getting the unlock code it fails. ill see if a new cable does the job this weekend

//Update: So apparently i have a faulty usb connection... dunno if i can fix it myself
is there any way to get my BL unlocked without usb?
 
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