Help with Fire tv stick 4k max do not boot up

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Vishnarov

Senior Member
Apr 16, 2010
99
14
45
Varna, Bulgaria
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
 

Travel_Mate

Senior Member
Jul 24, 2010
105
23
Same here, after the Saturday update... Sunday booted very slow, Monday evening only LOGO....I spoke with Amazon support and I'm returning it today
 

Finnzz

Senior Member
Sep 26, 2017
345
181
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
Try booting in safe mode


If that doesn't work, you can try to boot into recovery. The Recovery menu exists on the 4K stick and earlier FireTVs, I don't know if it still exists on the 4k Max, but worth a shot.


If neither of those two options work, it's time to use the 1-year warranty and get it replaced.
 

Leshelp

New member
Dec 4, 2022
3
0
Is there a way to fix it without a keyboard? Heard something about ADB and connecting the Firestick to a computer, but it hasn't worked.
 

Finnzz

Senior Member
Sep 26, 2017
345
181
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.

There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
 

Leshelp

New member
Dec 4, 2022
3
0
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.

There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
 

Finnzz

Senior Member
Sep 26, 2017
345
181
That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
Without a keyboard the only way to influence the Stick is with your remote. And all you can do with the remote is initiate a factory reset

Press and hold the Left button, Menu button, and Back button at the same time.

But this only works if you get far enough in the boot process for the remote to connect.
 

mclarenf195

Member
Mar 26, 2013
20
4
LG G8X ThinQ
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
 

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econ86

Member
Mar 12, 2011
5
0
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
Try a hotspot on the phone and connect the Fire TV stick to the hotspot from the phone. I had the same problem and with hotspot it worked.
 

anderson_lug

New member
Jan 15, 2023
1
0
Amazon.jpg


Hello, tell me pliz, is there a way to fix this?
after turning it on, it immediately gets into the Recovery mod,
if you connect the keyboard, it only reacts to combinations of 5 buttons which makes the factor default, but just a quick overload and again recover
up and down buttons do not respond, input and remote too,

I tried to connect to AbdLink, it seems like the device is seen but writing unauthorized

does not respond to reboots from the application.

Is there any chance to fix this?

PS. Amazon Fire TV Stick 4K Max was bought in November, nothing was manipulated with it.