Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?