Help with possible bricked device

[beljim7419]

Hey guys, I seem to have bricked my moto x 2013.

Long story short. I was on soak test 5.0.2. I downgraded like i've done before without issue but this time something went wrong in a big way.

My phone will not boot and just goes to bootloader with the error

downgraded security version
update gpt_main version failed
failed to hab check for gpt_backup: 0x35
CID Read failure
Invalid CID status 0x69
Customer ID error: Contact Dealer: 0xdead

The big issue is my bootloader also relocked so now I can't flash anything to fix the problems.
The comand 'fastboot oem get_unlock_data' returns no result so can't unlock it!!!!
I don't suppose there is a way to unlock it without going through the Motorola website way or entering android?


Any help appreciated. Thanks.

 

[Durteedee]

I think you are using the wrong command for boot loader unlock, but push come to shove you might just have to deal with lollipop, or custom roms

 

[beljim7419]

The commands correct. I'm not getting a reply because the Cid has change to some strange incorrect one.
I can not flash anything without boot unlock so I can't use any rom lollipop or not.

I need away to unlock the boot loader via fast boot as I can still use that just not for flashing the firmware partitions

 

[JulesJam]

The big issue is my bootloader also relocked

The comand 'fastboot oem get_unlock_data' returns no result so can't unlock it!!!!

How did you unlock the bootloader in the first place?

 

[hbenz2008]

flash gpt and motoboot from lolipop, and you should be ok hopefully

 

[beljim7419]

How did you unlock the bootloader in the first place?

Following the Motorola guide on their website.
fastboot oem get_unlock_data
that returns a code and you paste it into their online form.

 

[JulesJam]

Following the Motorola guide on their website.
fastboot oem get_unlock_data
that returns a code and you paste it into their online form.

Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.

 

[hbenz2008]

you could try that but i wasn't successful doing it on xt 925. I say flash away that gpt and motoboot

 

[beljim7419]

Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.

Yes I did but when I tried using the unlock code command with the email code i got an error

I have finally got it to boot

flash gpt and motoboot from lolipop, and you should be ok hopefully

I tried this to no avil but after reading your comment that it should fix the issue decided to try again with a different Gtp although thought the lollipop ones were all the same.

Originally I tried the one from Blur_Version.221.41.31.ghost_row.Brasil.en.BR which did not work (in hind sight realise it is because I upgraded from that) so tried the Blur_Version.221.41.38.ghost_row.Brasil.en.BR one and it flashed!

then i rettried the 4.4.4 recovery and that now flashed so went in and wiped the cache and am now waiting for the phone to finish booting.

I'll go back to the latest soak if I can and let you know if all goes well.

Thanks guys.

 

[beljim7419]

Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.

Yes I did but when I tried using the unlock code command with the email code i got an error

I have finally got it to boot



I tried this to no avil but after reading your comment that it should fix the issue decided to try again with a different Gtp although thought the lollipop ones were all the same.

Originally I tried the one from Blur_Version.221.41.31.ghost_row.Brasil.en.BR which did not work (in hind sight realise it is because I upgraded from that) so tried the Blur_Version.221.41.38.ghost_row.Brasil.en.BR one and it flashed!

then i rettried the 4.4.4 recovery and that now flashed so went in and wiped the cache and am now waiting for the phone to finish booting.

I'll go back to the latest soak if I can and let you know if all goes well.

Thanks guys.

oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.

think it's definately gone this time. I'll leave it on charge and hope for the best.

 

[hbenz2008]

it will bounce back man, possibly a corruption somewhere. IF not , reflash gpt and motoboot and redo your steps

 

[cellzealot]

oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.

think it's definately gone this time. I'll leave it on charge and hope for the best.

http://forum.xda-developers.com/moto-x/general/info-warning-risks-downgrading-impacts-t3058202

Read that thread and then read it again...then you may understand what happened and why you should never flash an OTA or Soak Test update zip after having ever downgraded your firmware.

This is well established information now and there is no excuse for users who don't pay attention or refuse to heed the warnings!
Sorry!

 

[JulesJam]

oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.

think it's definately gone this time. I'll leave it on charge and hope for the best.

You can't get into bootloader mode?

 

[beljim7419]

You can't get into bootloader mode?

Nope, Proper dead. Black screen no access to anything. Tried pulling the battery but still the same.

*Dead*

 

[JulesJam]

Nope, Proper dead. Black screen no access to anything. Tried pulling the battery but still the same.

*Dead*

Well there is a root method on the General forum in which they intentionally brick the devices then enter bootloader restore mode to root the phone.

I have no idea if it could save your device, but step 02 of the method bricks the phone:

http://forum.xda-developers.com/moto-x/general/moto-x-root-pogress-60-t3071602

If you can get into bootloader restore mode, perhaps you can save your phone.