Hisuite failed to restore Whatsapp

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Neaars

New member
Feb 26, 2022
1
0
Huawei P40 Pro
Hello,
I have a Huawei P40 and I had Google Play Services installed on my phone but due to an error in Google Play Services, I was forced to downgrade my phone.

Before that I made a backup of my phone with HiSuite.
After many, many hours, I managed to reinstall google services and go back to my original version.
But now, hisuite fail to restore my Whatsapp data ( I had the app and a TwinApp app )

I managed to restore messages from my main app ( with the msgstore.db.crypt14 file) but not for my Whatsapp TwinApp ( I didn't have the file).

I have already tried to decrypt this HiSuite backup with the pycryptodome script to find this file or data. This worked for some elements but not for Whatsapp.
I had the following error :
INFO:root:working on com.whatsapp#TwinApp.tar
DEBUG:root:searching key [com.whatsapp#TwinApp] of info_type.FILE
DEBUG:root:unable to get [com.whatsapp#TwinApp] in decrypt material!
WARNING:root:entry com.whatsapp#TwinApp has no decrypt material!
WARNING:root:unable to decrypt entry com.whatsapp#TwinApp.tar




WARNING:root:decrypting [com.vsct.vsc.mobile.horaireetresa.android0.tar] failed, copying it
INFO:root:working on [com.whatsapp.w4b0.tar]
DEBUG:root:searching key [com.whatsapp.w4b_appDataTar] of info_type.MEDIA
DEBUG:root:unable to get [com.whatsapp.w4b_appDataTar] in decrypt material!
DEBUG:root:searching key [/.] of info_type.SYSTEM_DATA_FOLDER
DEBUG:root:unable to get [/.] in decrypt material!
WARNING:root:decrypting [com.whatsapp.w4b0.tar] failed, copying it
INFO:root:working on [com.whatsapp0.tar]
DEBUG:root:searching key [com.whatsapp_appDataTar] of info_type.MEDIA
DEBUG:root:unable to get [com.whatsapp_appDataTar] in decrypt material!
DEBUG:root:searching key [/.] of info_type.SYSTEM_DATA_FOLDER
DEBUG:root:unable to get [/.] in decrypt material!
WARNING:root:decrypting [com.whatsapp0.tar] failed, copying it
INFO:root:working on [com.whatsapp1.tar]
DEBUG:root:searching key [com.whatsapp_appDataTar] of info_type.MEDIA
DEBUG:root:unable to get [com.whatsapp_appDataTar] in decrypt material!
DEBUG:root:searching key [/.] of info_type.SYSTEM_DATA_FOLDER
DEBUG:root:unable to get [/.] in decrypt material!
WARNING:root:decrypting [com.whatsapp1.tar] failed, copying it
INFO:root:working on [de.stocard.stocard0.tar]


So I lost my conversations and photos/videos.
It's really frustrating to see these whatsapp files and not be able to do anything.
Anyone have any idea how to access these files or restore this whatsapp data?
 

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