HM10 Pro, how do i change 'Drive PDF viewer' from being default?

[liviococcia]

Hi Members
I have to say I'm struggling with this phone, nothing seems straight forward.

The phones running Android 8 / EMUI 8, I did a mistake when clicking on a PDF doc in the Huawei 'Files' app, when the program pop-up appeared to choose the application to use, I clicked onto the 'Drive PDF viewer' and accidentally click onto the 'Always' button.

Now the "Drive PDF viewer' is the default app, and I can't make it go back to asking what app I want to use.

I've tried loads of things withing settings>Apps, I've cleared Google drives cache and reset, cleared Google Play services, and the Play store, reset the Chrome browser.

I can't find the app 'Drive PDF viewer', but I gather this is part of Google Drive app.

I've reset the Huawei 'Home' launcher, this didn't do anything.

I then went and installed Adobe Reader app, this still didn't give me the app prompt when clicking onto a PDF to pick the Adobe app.

I've reset this phone so many times now for so many issues, none of which has been resolved with a reset (also with my Huawei watch 2 Pro as it's had issues)

I've search the Web regarding a resolution, uninstalling the last update to Drive hasn't change the PDF default preference.

Can anyone shed any light on a solution please.

Regards

 

[liviococcia]

Hi Members
I have to say I'm struggling with this phone, nothing seems straight forward.

The phones running Android 8 / EMUI 8, I did a mistake when clicking on a PDF doc in the Huawei 'Files' app, when the program pop-up appeared to choose the application to use, I clicked onto the 'Drive PDF viewer' and accidentally click onto the 'Always' button.

Now the "Drive PDF viewer' is the default app, and I can't make it go back to asking what app I want to use.

I've tried loads of things withing settings>Apps, I've cleared Google drives cache and reset, cleared Google Play services, and the Play store, reset the Chrome browser.

I can't find the app 'Drive PDF viewer', but I gather this is part of Google Drive app.

I've reset the Huawei 'Home' launcher, this didn't do anything.

I then went and installed Adobe Reader app, this still didn't give me the app prompt when clicking onto a PDF to pick the Adobe app.

I've reset this phone so many times now for so many issues, none of which has been resolved with a reset (also with my Huawei watch 2 Pro as it's had issues)

I've search the Web regarding a resolution, uninstalling the last update to Drive hasn't change the PDF default preference.

Can anyone shed any light on a solution please.

Regards

Just to follow up, I found no way within the settings > Apps on any of the relivant applications settings (Drive, Chrome, Play system apps), any changes I made to either the default actions attributes worked.

The only solution to getting 'Drive PDF viewer' to not be the default reader in the HM10 Pro Android 8/EMUI 8,

1, go to disable the Google 'Drive' app,
2, then open a PDF
3, pick Microsoft 'word' as the default reader
4, then open a PDF again to see that 'Word' opens
5, then go back to 'Enabling' Google 'Drive'
6, then uninstall Microsoft Word
7, Restart the phone and reinstall 'Word', and open Word app to start it up.

Then when I opened a PDF file, the chooser opened allowing me to pick a new PDF reader.

What a fiasco, this is not the fault of any app PDF readers, but more another issue with how either Android 8, or Huawei EMUI 8 or the Home auncher has been tinkered with, and doesn't work correctly, how I came to this conclusion, it was when I then chose Microsoft Word as the default and no amount of fiddling in its settings would change it's default mode to opening PDF files.

This phone needs loads of bug fixes, also the AI seems to make choices incorrectly on the running of the phone, also it's background power saving is way too aggressive, turning off modes that need to be on (this is related to the Watch 2 mainly)

There's something to be said about the Samsungs and Sony's, they may cost a lot more, but from my experience they were pretty seemless in there function.

I guessing this is how it's going to be all the way with this HM10.

Good luck users

 

[anilhk]

I had the same issue, and did spend long time to find a solution, but not as bad as yours.

Yes, when he sets Google pdf as default, you won't be able me find this app, therefore, you won't see an option tm clear or as default!. What I did is search up Google pdf on Play store, then install Google pdf viewer and then clear default of this one. Then it can be detected. By the way, Huawei phone you can also select default pdf app in the default apps setting.

 

[ziliteo]

The option to choose default pdf viewer is available on stock emui 9.