Hi all,
I have two honor 6 phones. One of them is "physically" broken (phone still works) and I would like to make a backup and move all my stuff to the other one, but for some reason I can't connect them with HiSuite.
HiSuite works fine, it's version 10.0.1.0.550, and connects without any issue with my other Honor 9. With the honor 6, when I try to connect it, it gives me the message that it's going to install HiSuite on the phone, and after a few seconds it gives me installation failed message with no further explanations.
I have tried to download the apk and managed to install an older version on the phone, but HiSuite is actually removing it before giving me the error when I try to connect it to the computer (I guess it's trying to update it). It looks like the latest version cannot be installed even manually and that might be what is triggering the issue.
I have been searching online but I can't find any answer. Does anyone here know what the solution could be?
Thanks!
I have two honor 6 phones. One of them is "physically" broken (phone still works) and I would like to make a backup and move all my stuff to the other one, but for some reason I can't connect them with HiSuite.
HiSuite works fine, it's version 10.0.1.0.550, and connects without any issue with my other Honor 9. With the honor 6, when I try to connect it, it gives me the message that it's going to install HiSuite on the phone, and after a few seconds it gives me installation failed message with no further explanations.
I have tried to download the apk and managed to install an older version on the phone, but HiSuite is actually removing it before giving me the error when I try to connect it to the computer (I guess it's trying to update it). It looks like the latest version cannot be installed even manually and that might be what is triggering the issue.
I have been searching online but I can't find any answer. Does anyone here know what the solution could be?
Thanks!
