Honor 8X Max Google Play Store issue

Mikey_AK

Member
Oct 31, 2018
16
2
0
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.

Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
 

dogma7

New member
Apr 8, 2010
1
0
0
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.

Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Same situation here, here is what I did to get Play Store works on my Honor 8X :

- Turn on the "Authorize unknown source apps install thing"
- Install GMS installer to get the Play Store works
- Install Gboard to get rid of the chinese keyboard everywhere.

But still, I'm searching for the Global Firmware and according to a Honor / Huawei Customer Agent, they do not allow firmware downloads anymore.

Hope this can help other people in the same case...
 

Mikey_AK

Member
Oct 31, 2018
16
2
0
Same situation here, here is what I did to get Play Store works on my Honor 8X :

- Turn on the "Authorize unknown source apps install thing"
- Install GMS installer to get the Play Store works
- Install Gboard to get rid of the chinese keyboard everywhere.

But still, I'm searching for the Global Firmware and according to a Honor / Huawei Customer Agent, they do not allow firmware downloads anymore.

Hope this can help other people in the same case...
Thanks a lot for the help. My more-tech-savvy friend encouraged me to use F-droid and Yalp and that has been working fine so I'm going to give that a try before insisting on getting Google back...I emailed Huawei customer support about unlocking the bootloader and received an interesting response:


"We kindly inform you that in order to achieve a better user experience, Huawei has decided to terminate the unlock code application service. If your device is already rooted, we inform you that it no longer counts with warranty or device support.
Also, Huawei USA does not provide codes to unlock the bootloader under any circumstance. We kindly inform you that this action can potentially "brick" the device or in other words, renders the device completely unusable and voids the warranty service and device support. We have no control over how unlocking the bootloader will affect your device."


I'm emailed Huawei USA just cause I'm American (living in Sweden though), but this response suggests that maybe if I email Huawei Sweden or China that they will give me one? Gonna give it a try and see what happens.

Also my original post may have been a bit reflexive, I need to give this phone a chance. I remember thinking my last phone (Galaxy S5) was pretty stupid for a few weeks, I eventually just got over it.
 

ogoobaby

Senior Member
Oct 30, 2014
110
4
0
Thanks a lot for the help. My more-tech-savvy friend encouraged me to use F-droid and Yalp and that has been working fine so I'm going to give that a try before insisting on getting Google back...I emailed Huawei customer support about unlocking the bootloader and received an interesting response:


"We kindly inform you that in order to achieve a better user experience, Huawei has decided to terminate the unlock code application service. If your device is already rooted, we inform you that it no longer counts with warranty or device support.
Also, Huawei USA does not provide codes to unlock the bootloader under any circumstance. We kindly inform you that this action can potentially "brick" the device or in other words, renders the device completely unusable and voids the warranty service and device support. We have no control over how unlocking the bootloader will affect your device."


I'm emailed Huawei USA just cause I'm American (living in Sweden though), but this response suggests that maybe if I email Huawei Sweden or China that they will give me one? Gonna give it a try and see what happens.

Also my original post may have been a bit reflexive, I need to give this phone a chance. I remember thinking my last phone (Galaxy S5) was pretty stupid for a few weeks, I eventually just got over it.
Pls hw is d camera n battery of the phone. And d size ,is it too big.just want perfect size lik my honor note 8.Just curious about them.coming from honor note 8.thanks

Sent from my EDI-AL10 using Tapatalk
 

Mikey_AK

Member
Oct 31, 2018
16
2
0
Pls hw is d camera n battery of the phone. And d size ,is it too big.just want perfect size lik my honor note 8.Just curious about them.coming from honor note 8.thanks

Sent from my EDI-AL10 using Tapatalk
Yes the camera is good quality from what I can tell and the battery life is great. But it is a huge phone, if you don't want something so big then you should probably get the 8X instead of the 8X Max.
 

um009

Senior Member
Aug 23, 2012
130
215
0
Islamabad
techbeasts.com
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.

Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
This is my very own guide on how to download Play Store on Honor 8X: https://www.oscrunch.com/2018/11/17/google-play-store-on-honor-8x-and-8x-max/

I guess you will have to use a different version of GMS installer. Also, this process requires you to install one more application.

Try this and let me know how it goes. It should work perfectly fine.
 
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Matteo Mit.

Member
May 31, 2013
38
6
8
I guess you will have to use a different version of GMS installer. Also, this process requires you to install one more application.
Yes, you nailed It!
Speaking for myself, I can say that Today I'm a happy owner of a Chinese Honor 8X, but in the past I was in trouble because I was not able to find the *right* version of GSM installer that fits to me (JSN-AL00a).

It was hard to clear all those Chinese apps from my device, but now I have a very strong phone with a high level of performance.

Inviato dal mio JSN-AL00a utilizzando Tapatalk
 
Last edited:

azuman

Senior Member
Nov 6, 2009
130
15
18
Castelldefels
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.

Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Its not snapdragon, but kirin 710 processor ;)

Enviado desde mi PRA-LX1 mediante Tapatalk

---------- Post added at 08:45 PM ---------- Previous post was at 08:43 PM ----------

Its not snapdragon, but kirin 710 processor ;)

Enviado desde mi PRA-LX1 mediante Tapatalk
Ok. Sorry, i misread and thought this is the honor 8x forum and that was your phone. My mistake.

Enviado desde mi PRA-LX1 mediante Tapatalk
 

um009

Senior Member
Aug 23, 2012
130
215
0
Islamabad
techbeasts.com
Yes, you nailed It!
Speaking for myself, I can say that Today I'm a happy owner of a Chinese Honor 8X, but in the past I was in trouble because I was not able to find the *right* version of GSM installer that fits to me (JSN-AL00a).

It was hard to clear all those Chinese apps from my device, but now I have a very strong phone with a high level of performance.

Inviato dal mio JSN-AL00a utilizzando Tapatalk
That's my pleasure :) Glad that this guide has helped.
 

vietzero

New member
Feb 10, 2015
4
0
0
I had issue on installing Google play. Package installer block me from installing gmsinstaller.apk. what you do to get around it is thru adb. Make sure that you turn off "monitor app install by adb" in developer option or it won't work. If you need more detail let me know.
 

avmad

Member
Nov 1, 2007
20
2
0
I had issue on installing Google play. Package installer block me from installing gmsinstaller.apk. what you do to get around it is thru adb. Make sure that you turn off "monitor app install by adb" in developer option or it won't work. If you need more detail let me know.
I would love more details about how you solved that please @vietzero. I am also blocked from executing the first apk (on both my 8X and 8X Max).

Cheers!
 

miststudent2011

Recognized Contributor
Oct 3, 2016
2,971
820
163
I would love more details about how you solved that please @vietzero. I am also blocked from executing the first apk (on both my 8X and 8X Max).

Cheers!
Try this

1.Tap 7-8 times on build number it will enable developers option
2.Go to developers options
3.Enable USB debugging
4.Disable Monitor apps installed by ADB
5. use adb install -r MyApp.apk
your apk will be installed.
 
Last edited:
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