hot fingerprint scanner and screen not responding

pagandoc

Senior Member
Sep 17, 2010
87
4
0
san antonio
Unsure if this problem is common, but have not found any information on it. No changes on atrix recently it is rooted but for the last 3 weeks no changes (only rooted for side loading) but today the phone is acting up specifically the screen doesn't respond to touch and also the fingerprint scanner is burning up. Should I just return it (out of my 30 day window, but this seems like a hardware issue)
 

GurleyMon

New member
Apr 26, 2011
1
0
0
No don't return it. Just remove battery and sim card and reboot. When it reboots hold the power button down, when you see the greyblur or gingerblur logo. Switch to airplane mode, should get you around the fingerprint sensor and just enter ur 4 digit code, then turn off the fingerprint sensor. I have done this 4 or 5 times. Sensor does not work on Greyblur 2.1 or Gingerblur 3.5.
 

natboy

Senior Member
Mar 7, 2011
208
28
28
Anchorage, AK
The OP didn't say anything about themes, just rooted. A coworker had this problem where his finger scanner started cooking, even when the phone was off. He took it to the store and was sent a replacement in the mail 2 days later. I believe there's a 1 year warranty on these phones FYI.