how i can update my HUAWEI P30 pro

[abbahammou73]

Hi gays please help me i have HUAWEI P30 pro VOG-L09 still run android 9 how i can update to android 10

 

[rm001]

so is it VOG-L09, or VOG-L29? How many SIMs has the device?
Did you buy it a new or used? Is it possible that it was rebranded?

 

[oslo83]

Install right L09 region cust and preload package for your device.

 

[abbahammou73]

so is it VOG-L09, or VOG-L29? How many SIMs has the device?
Did you buy it a new or used? Is it possible that it was rebranded?

Its VOG-L09 and Its Single SIM and i buy it used

 

[abbahammou73]

Install right L09 region cust and preload package for your device.

How??!

 

[rm001]

Its VOG-L09 and Its Single SIM and i buy it used

So I was right thinking that it is used device, and I presume that the previous owner changed its CUST. It is so called "rebranded device".
First you have to find out the original region (or CUST) of you device.
Type *#*#2846579#*#*, then 3, then line 4. You`ll see something like "hw/eu". The "eu" (or some other letters) will show your real region (CUST).
Then you can just flash (dload) the FW for that region, find the suitable FW here. Then the device will start to update itself.

 

[abbahammou73]

So I was right thinking that it is used device, and I presume that the previous owner changed its CUST. It is so called "rebranded device".
First you have to find out the original region (or CUST) of you device.
Type *#*#2846579#*#*, then 3, then line 4. You`ll see something like "hw/eu". The "eu" (or some other letters) will show your real region (CUST).
Then you can just flash (dload) the FW for that region, find the suitable FW here. Then the device will start to update itself.

Thank you bro i will try

 

[rm001]

Thank you pro i will try

The alternative way is to flash the original CUST for your region, you can choose which way is easier for you - 1) to dload the original FW or 2) to flash the original CUST. I think the (1) is easier. Besides, I`m afraid, the (2) is impossible, because the device is rebranded, you can`t flash anything with HiSuteProxy, because it will finish with "Connection to Authentication Bridge Failed, Process Aborted"
P.S. possibly, the previous owner rebranded the device, then couldn`t fix the situation and got rid of it. But there is absolutely no problem. Just dload the original FW, that`s all!
Here is a similar situatiion. I hope your case is the same.

 

[abbahammou73]

So I was right thinking that it is used device, and I presume that the previous owner changed its CUST. It is so called "rebranded device".
First you have to find out the original region (or CUST) of you device.
Type *#*#2846579#*#*, then 3, then line 4. You`ll see something like "hw/eu". The "eu" (or some other letters) will show your real region (CUST).
Then you can just flash (dload) the FW for that region, find the suitable FW here. Then the device will start to update itself.

Thast i found, wich region i have download

 

[rm001]

Thast i found, wich region i have download

eea is equal to C431.
Formally, your region is correct, it is original. I don`t know, may be the previous owner has changed the CUST a multiple times.
Anyway, my choice is to dload the original FW. It will reset all data on your device, so better to make a backup. The original FW you can find here (or may be you can try to ask the author of the thread SilviuO to help you to find the suitable FW for dload)