How to add a new user?

[bjproc]

Been looking about on how to add another user to my P10 lite?

I'm giving my mum a shot of my P10 lite to see how easy it is for her to use in simple mode, but i just can't see the option to add another user.

As you can see by the 2 screenshots i have no options for another user in accounts, i've seen screenshots where it should be in here?

 

[bjproc]

may have found the problem?

Lack of space on the phone?

Looks like i'll factory reset it