How to backup and restore pixel without root? Having vibration problems.

[TheOtherOtherOtherOne]

Hello,

The vibration motor has suddenly failed on my phone. It now hardly vibrates at all and is extremely loud.
The problem seems more or less identical to this one watch?v=ZPqGD2uGG4o if you are curious.

The sound doesn't come from the speakers and I have no reason to believe it could possible be a software issue. Ie no recent installs or updates.

First thing I did was contact google. They had me boot into safemode to see if the problem persists. It does. However they now require that I reformat the phone.

This leads me to my question on how I can backup ALL app data. I have 400+ apps and it would suck to have to reset them all and or lose data.
I can sync phone contacts and such but without root I don't have a way of backing everything up.

Or is there another way to get Google to actually get me a replacement?

Thank you for your time.

 

[bobby janow]

If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.

 

[mlin]

When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.

I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.

 

[TheOtherOtherOtherOne]

Well in case anyone is wondering... I bit the bullet and did the factory reset. The problem still exists of course.

Rant ahead, sorry/
There is an odd sound coming from within the device itself (not the speakers) and Google blames software? Is there some hidden second speaker inside?? It quite dumb and infuriating.

Even if there was doubt you would think running in safe mode which disables all the third party software would be enough to prove it.

It took me hours to copy everything and make sure everything was backed up. I don't blame the rep, he told me he HAD to make me do this. Honestly, I kinda wish I would have just told him I did it and it didn't work since there was no way it could have been software.

Well now a refurbished replacement is on the way. Which isn't ideal either. It has an issue that isn't too uncommon. I can find a dozen posts online about it which means there is probably hundreds of people with this problem at least. Now I have to put up with a refurbished which probably has a battery worse off as well as who knows what else.

This whole phone feels rushed, to be honest, and I regret buying it.
I won't be buying any more google hardware unless either they change in the future or the particular device has months of reviews.
/End rant

If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.

I didn't know you could unroot and make it seem like it didn't happen. This is what I should have done. Thanks for the suggestion.

"If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them" I suggested this to them several times. One guy told me he wasn't allowed to even rma it until I reformat despite there being no way its a hardware issue.

When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.

I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.

If I had the replacement phone up front then transfering is easy. Google even has a built in mechanism, but google wouldn't RMA it and have one sent out until AFTER resetting it. A lot of data is synced but my 400+ apps, none of them seem to sync via the backup and restore feature. I also have 80+gbs of other files beside pictures. I bought the 128gb for a reason... Thanks for the suggestion.