How to cancel an order

[954wrecker]

Even though I hit the cancel button yesterday right away after placing my orders they did not get cancelled. Just a heads up the website is not working properly as the FAQ section mentions if the cancel button is present the order can be cancelled. I called and was informed it is a known website issue.

 

[hibby50]

Trying to cancel mine too and it doesn't seem to be going through. any luck?

 

[954wrecker]

Trying to cancel mine too and it doesn't seem to be going through. any luck?

Nope sorry we have to do it the hard way and RTS and wait it out.

 

[TwinAdk]

I cancelled my first order after 2 minutes, and within 10 minutes it showed refunded as status. Just my 2 cents, good luck!

Sent from my NEM-L21 using XDA Labs

 

[Me Gusta]

May I ask why you guys are all refunding? Just curious.

 

[hibby50]

May I ask why you guys are all refunding? Just curious.

I have one already grabbed it at the pop up

 

[Rattles]

So if they admit it's an issue, can we just call or chat and ask for it to be cancelled?

 

[Me Gusta]

I have one already grabbed it at the pop up

Ah, lucky bastard. Ordered mine yesterday.. should be delivered on Friday, but so far it still says processing. How's the phone?

 

[hibby50]

Ah, lucky bastard. Ordered mine yesterday.. should be delivered on Friday, but so far it still says processing. How's the phone?

Very uninspiring physically, i was really hoping for an infinity display. But I really wanted an 835 based phone with AOSP and this is the first one so I jumped. I plan to check out the pixel 2 and the essential phone at the end of the year to see if either of them are worth it. The battery life is great, performance is great, vibration motor and camera better than the 3t. Overall I'm happy, for 500 its a steal. I sold my 3t for 440 last week so it was a no brainer

 

[954wrecker]

Very uninspiring physically, i was really hoping for an infinity display. But I really wanted an 835 based phone with AOSP and this is the first one so I jumped. I plan to check out the pixel 2 and the essential phone at the end of the year to see if either of them are worth it. The battery life is great, performance is great, vibration motor and camera better than the 3t. Overall I'm happy, for 500 its a steal. I sold my 3t for 440 last week so it was a no brainer

Saying the camera is better is not saying much. It would be hard for the camera to be worse. I love the 3T but seriously that camera is the only thing holding it back.

 

[954wrecker]

So if they admit it's an issue, can we just call or chat and ask for it to be cancelled?

No the agents can't do anything but tell you to refuse the package or RMA it

 

[954wrecker]

Fedex 2 day air will make it to me Thursday if they just hand it to fedex today. They are shipping from LA btw and im in SD.

 

[hibby50]

Saying the camera is better is not saying much. It would be hard for the camera to be worse. I love the 3T but seriously that camera is the only thing holding it back.

Its not pixel or nexus 6p quality, I never owned a pixel but the 6p had the best camera I've ever used, mostly due to the auto hdr software IMO. I agree the 3t's camera was total crap, but this one is at least passable. I'll have to mess around with it more to comment further but the few times i've used it didn't blow me away.

 

[ram4ufriends]

Very uninspiring physically, i was really hoping for an infinity display. But I really wanted an 835 based phone with AOSP and this is the first one so I jumped. I plan to check out the pixel 2 and the essential phone at the end of the year to see if either of them are worth it. The battery life is great, performance is great, vibration motor and camera better than the 3t. Overall I'm happy, for 500 its a steal. I sold my 3t for 440 last week so it was a no brainer

OP 3T for 440$? Did you sell on Swappa?

 

[hibby50]

OP 3T for 440$? Did you sell on Swappa?

Yup

 

[954wrecker]

May I ask why you guys are all refunding? Just curious.

Torn between the OP5 or the S8+ unlocked for $470+tax. Not to use or keep but to sell.

 

[ram4ufriends]

Torn between the OP5 or the S8+ unlocked for $470+tax. Not to use or keep but to sell.

To sell? Why does someone wants to buy and sell?

 

[954wrecker]

To sell? Why does someone wants to buy and sell?

Why not it's fun sometimes, have you ever tried it?

 

[Pho3nX]

Even though I hit the cancel button yesterday right away after placing my orders they did not get cancelled. Just a heads up the website is not working properly as the FAQ section mentions if the cancel button is present the order can be cancelled. I called and was informed it is a known website issue.

Trying to cancel mine too and it doesn't seem to be going through. any luck?

Contact the support by Chat, a customer advisor will help you

 

[954wrecker]

Contact the support by Chat, a customer advisor will help you

Wow I guess you missed the part about calling and getting told they can't cancel orders?