Hi there,
I'm having some issues with my VPN app, which automatically disconnects after running for some time on the background. I'm aware the main causes may be related to power or memory management and I've already enabled the "Always-On VPN" feature for the VPN connection, the "Allow background data usage" for the VPN app, and the exclusion of the VPN app from the "Battery optimization" feature.
Unfortunately, the issues persist and my VPN service has suggested me to enable the "Lock" app feature for the VPN app. But this feature, which was introduced with the release of Android 7, doesn't seem to be enabled on Motorola devices. Is that correct? If so, how could I enable it on my Moto G6 Play running Android 9?
Thank you for your attention!
I'm having some issues with my VPN app, which automatically disconnects after running for some time on the background. I'm aware the main causes may be related to power or memory management and I've already enabled the "Always-On VPN" feature for the VPN connection, the "Allow background data usage" for the VPN app, and the exclusion of the VPN app from the "Battery optimization" feature.
Unfortunately, the issues persist and my VPN service has suggested me to enable the "Lock" app feature for the VPN app. But this feature, which was introduced with the release of Android 7, doesn't seem to be enabled on Motorola devices. Is that correct? If so, how could I enable it on my Moto G6 Play running Android 9?
Thank you for your attention!
