How to get rid of ads "special offers " on the lock screen no root no PC

[williambright80]

Pretty sure I found a way they will work a lot of the time
Step 1. Go into the help app
Step 2 click on contact via email (they reply fast)
Step 3 click on problems with lock screen /notifications
Step 4 click on seeing notifications
Step 5 use this text in the describe the problem " I would like to disable the intrusive ads on the lockscreen at get in the way of seeing my wallpaper."
And then they will most likely disable special offers after that

 

[DragonFire1024]

Wrong. I got sick of the ads to the point I paid the $15. But what for? They don't let me uninstall the 'Special Offers' App after paying. If I had to guess, I would say they don't even turn the ads off and they just place wallpapers over the top of them. I totally had forgotten about this until I saw your post. I will be calling hem or emailing them to ask them to remove the app altogether or refund me my $15.

 

[DB126]

Wrong. I got sick of the ads to the point I paid the $15. But what for? They don't let me uninstall the 'Special Offers' App after paying. If I had to guess, I would say they don't even turn the ads off and they just place wallpapers over the top of them. I totally had forgotten about this until I saw your post. I will be calling hem or emailing them to ask them to remove the app altogether or refund me my $15.

Why is the previous poster "wrong"? Understand you are fussed about the app remaining after paying $15 USD but most folks are simply happy to see the ads disappear even if downloads still occur in the background. To each his own - there is no "wrong" or "right".

 

[DragonFire1024]

Why is the previous poster "wrong"? Understand you are fussed about the app remaining after paying $15 USD but most folks are simply happy to see the ads disappear even if downloads still occur in the background. To each his own - there is no "wrong" or "right".

You're right. I could've used better words. I can understand how most would be happy with that, but most don't understand or even know it still runs in the background or wherever. I just feel like it's a scam is all.

 

[alphasurfer]

i just wanted to say thank you, this method worked perfectly! Saves me $15

 

[LordNathaniel]

Worked for me.

 

[GameraFan]

Just registered to say thanks! Worked for me.

 

[DragonFire1024]

My Fire 7 screen died. I have a Fire 8 on the way. I'm going to ask if they'll transfer my 'ransom' payment from my 7 to the 8...given I only paid to have the ads removed less than two weeks or so ago.

 

[JobSup]

Wow, something similar in german worked. And I got a reply within 15min at 10pm today, on a public holiday, wow

But the reply states that it is a 'one time exception from their policy' to remove the ads. As long as you only have that one device, it's ok.

 

[HoreBesokLibur]

Wow, something similar in german worked. And I got a reply within 15min at 10pm today, on a public holiday, wow

But the reply states that it is a 'one time exception from their policy' to remove the ads. As long as you only have that one device, it's ok.

Can you send me what you wrote in German? I'm currently living in Germany now but my german is ****ty.

 

[charlesefc]

Attempted this and this is the email I recieved

 

[williambright80]

Attempted this and this is the email I recieved

Did you use the same text I did?

 

[brindeau]

It worked ! Sent your email before I went to sleep and their answer was there when I woke up:
I'm sorry for the inconvenience you've had with the ads on the screen of your Fire tablet.

As you requested, I have disabled Special Offers on your Fire.

Please understand that by unsubscribing, you'd have been charged $15.00 for the price difference between the device with and the device without Special Offers. *******But I made an exception and waived off the charge and unsubscribed the special offers on your Fire tablet.

Please turn wireless on, and the next time you connect your device wirelessly, it will complete the process of unsubscribing from Special Offers.

If you've further queries, please let us know so that we can help you in every possible way.

Please visit the following link to provide the information we requested:

I hope this helps! We look forward to seeing you again soon.

We'd appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,

 

[DragonFire1024]

My Fire 7 screen died so I got a Fire HD 8, used from Amazon direct for $51. Here is what I saved: Apparently when you unsubscribe from 'Special Offers' by paying the fee, it applies to new tablets as well. I didn't ask if they could apply the payment from my Fire 7, it was automatic. So -$15 there. Amazon technicians are either too busy or don't care. I was checking storage when I noticed it had storage on the SD card...well it doesn't come with a card. So -$15 again because I got a free card (retail about $13-15). In the end, a brand new Fire HD 8 is about $70. I pad $25 after the savings. Not bad at all.

 

[singchi]

I tried this, except I told them the ads were inappropriate. It worked and my ads were removed in just a few minutes.

 

[charlesefc]

Did you use the same text I did?

Yes

 

[goodwinm]

Pretty sure I found a way they will work a lot of the time
Step 1. Go into the help app
Step 2 click on contact via email (they reply fast)
Step 3 click on problems with lock screen /notifications
Step 4 click on seeing notifications
Step 5 use this text in the describe the problem " I would like to disable the intrusive ads on the lockscreen at get in the way of seeing my wallpaper."
And then they will most likely disable special offers after that

I sent them a message almost word for word and they sent me instructions to unsubscribe with 1-click...

 

[Deleted member 8258334]

Thanks so much! I literally sat there for about two minutes and then I turned my kindle on and saw that there were no more ads. Then I typed in my PIN and saw that my Special Offers app was uninstalled!!!

 

[Cobrahaze]

It Worked!!

Just registered to say thanks to William I copied and pasted your reason and within ten minutes lock screen ads are gone and so is the offers app!! Thanks a ton man!!

 

[AndroidNoob47]

I can't believe it actually works