how to get screen replaced when cracked from dropping phone?

[asuh]

Ugh, it JUST happened.

To be specific, my screen is now completely unusable. The cracks are likely within the digitizer so nothing shows up properly.

I have no Sprint warranty on this phone, it's only a couple months old and sadly I bought it off of Craigslist to save a little money on the full price.

What should I do?

 

[sublimeike]

I went on ebay and got everything replaced with the exception of the motherboard for $155.

It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.

Sent from my SPH-L720 using xda app-developers app

 

[daniel4653]

I went on ebay and got everything replaced with the exception of the motherboard for $155.

It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.

Sent from my SPH-L720 using xda app-developers app

That's the expensive route. If he didn't break his digitizer (screen is still responsive) then he can just replace the glass that should be about $50 and take about 15 mins to do.

Sent from my SPH-L720 using Tapatalk 4 Beta

 

[sublimeike]

... he can just replace the glass that should be about $50 and take about 15 mins to do.

Yeah. Check that video out on YouTube. It is not that easy. It should take 15 mins if you have done it before. You also run the risk if breaking the lcd in your attempt making the $50 purchase useless.

You have to use a heat gun to soften the very tough glue that holds the glass to the digitalizer and slowly and carefully pry them apart. Don't get glass on the lcd (scratches) and don't get fingerprints, lint, or hair on there either (pain to completely remove).

I'm actually really good at hardware repairs (prior Apple repair tech) and even that fix makes me uneasy, but it's your call.

Sent from my SPH-L720 using xda app-developers app

 

[asuh]

So basically, I have no good options to get the digitizer repaired at a low cost other than to do it myself? What a waste of money this has been and now with repairs I'm bringing the cost back up to full retail price. This has been a bad day.

 

[redchevy90]

I actually bought my phone off of Amazon; and when I activated the phone through Sprint, I was able to put the mobile insurance on it. Maybe you can call Customer Care, and put the insurance on your device. Then take it into a corporate store, and they should exchange it.

 

[asuh]

@redchevy90 what do you mean by mobile insurance?

 

[redchevy90]

insurance

I mean the premium insurance that sprint has. Its like $7 or $9 a month, and it covers your device.

 

[asuh]

I just called in and they said I activated this phone ONE DAY over a month ago so they won't do it for me by phone. They said I could take my chances at the corporate store. If this works, I *could* actually get a free replacement. But the corporate store would have been nice enough to give it to me...

 

[cruise350]

You dropped your phone, you broke it, they won't replace it. That is an Assurian claim if you had insurance, which by the way is $11 a month not $7. Plus you will have to pay a $150 deductible. Sounds like the cheapest route will be fixing it yourself and next time being more careful. What was suggested earlier is pure fraud and the reason why the insurance deductible keeps going up. Own up to your failings and fix it yourself instead of increasing the fees and deductibles for the rest if us.


Sent from my icrap 2 using Tapatalk HD

 

[asuh]

Yeah, forget the fraud option. Didn't fully understand what was going on with that anyway. I found someone semi-local who has an extra digitizer that I'll just pay for and repair myself. Life's a ***** but you suck it up and move on.

 

[ChristianPreachr]

The phone is still new, but radio shack now fixes screens for around $70 I believe. That's lower than a deductible.

Sent from my SPH-L720 using xda app-developers app

 

[daniel4653]

The phone is still new, but radio shack now fixes screens for around $70 I believe. That's lower than a deductible.

Sent from my SPH-L720 using xda app-developers app

That's not too bad

Sent from my SPH-L720 using Tapatalk 4 Beta

 

[tuscani1821]

That's not too bad

Sent from my SPH-L720 using Tapatalk 4 Beta

Radioshack charges $70 for select models, not the galaxy S4.

I happen to have a complete screen in exchange for a $150 "donation". I have plenty of feedback on here and i ship for free

Sent from my HTCONE using Tapatalk 2

 

[smoke423]

Were can I buy the glass I need one, I drop mine I do the work myself I did it before on my s2 and s3, it is easy to do

Sent from my SPH-L720 using xda premium

 

[GiantJay]

Too late for this but you can still buy insurance no matter where you bought the phone from.

Sent from my Sprint Galaxy S4 using Tapatalk 2

 

[UltimatePeter.com]

Plus you will have to pay a $150 deductible.

I also have a cracked screen on my s4 and have talked to sprint about it.
Actuallly that $150 is what it was to replace the Galaxy s3.
They decided to go with $200 for the s4...

 

[neovitwin]

I went on ebay and got everything replaced with the exception of the motherboard for $155.

It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.

Sent from my SPH-L720 using xda app-developers app

Where did you get everything but the motherboard for 155? Who was the seller?

 

[en11gma]

just bought a used sph-l720 (sprint gs4 with good esn) on the cheap
the lcd dont display anything and the digitizer is cracked of course
when i do power the phone on i do hear the sounds and the bottom capacitance buttons light up

anyhow i been following taredown guides off youtube and to my understanding (as i sit hear with my phone mostly disassembled) is that the digitizer and lcd are actually one piece unlike the s3 and s2 and almost every other phone i have had in the past?

it looks like to me the lcd and digitzer use the same "one" connector that plugs in

the digitizer and lcd used to each have their own cable connectors

so what is this actually called? its not just a digitizer and its not just an lcd is it just now called the "screen" since they are both combined into one unit only?

 

[en11gma]

no info from anyone on this?